Rich Poe | Page 3

Everyone was awesome. Everyone we dealt with was very helpful. It was a veery pleasant experience. we continue to bring both our truck in for service here. helpful. It was a veery pleasant experience. we continue to bring both our truck in for service here. More

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Great Help! My Focus was having transmission problems and I had to nurse it into the dealership where I purchased it. The service department closed by then, but My Focus was having transmission problems and I had to nurse it into the dealership where I purchased it. The service department closed by then, but Keith in sales met me in the showroom, listened to my situation, and had me in a loaner within 15 minutes. Kirk in Service called me the next morning, said he was looking it over, and would get with me later in the day. By noon he had called and told me they were able to repair it and that it was ready for me to pick up. When I returned for my Focus, GM Rich greeted and thanked me. Kindness and service is systemic at this dealership. More

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Wonderful buying experience ! The men at Rob Sight went out of their way to make sure I was truly in a car I wanted and made sure I had complete peace of mind before I drove it off The men at Rob Sight went out of their way to make sure I was truly in a car I wanted and made sure I had complete peace of mind before I drove it off the lot. I would HIGHLY recommend this dealership!!! Buying a new car is extremely stressful at times, and these guys helped calm me and answered ALL my questions with true sincerity !! More

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Excellent customer service Rich and Alex are extremely helpful and very patient. It is easy to tell by the employees attitude and demeanor that they are not paid on commission. Rich and Alex are extremely helpful and very patient. It is easy to tell by the employees attitude and demeanor that they are not paid on commission. No pressure, relaxed environment. More

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BEST PLACE EVER My dad and I got exactly what we wanted!! Plus, the employees here are so personable. Alex was the greatest help throughout this process. She was incr My dad and I got exactly what we wanted!! Plus, the employees here are so personable. Alex was the greatest help throughout this process. She was incredibly thorough and really cares that you have a great experience. She has sold my dad his past two trucks, so he knew that we needed to talk to her before we even walked through the door. ASK FOR ALEX!! More

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Happy Customer I am now a repeat buyer at Rob Sight. I appreciate their no-hassle staff. My experience was a pleasant one end-to-end. I went in wanting to know th I am now a repeat buyer at Rob Sight. I appreciate their no-hassle staff. My experience was a pleasant one end-to-end. I went in wanting to know the value of my existing car, which I had also purchased at Rob Sight. Once I learned of the equity I had in the car, I started my search to 'trade up'. The team at Rob Sight answered all of my questions and did what they could to give me the best deal possible on the new 2019 Ranger. I am very happy with the purchase. More

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Great experience. Everyone was friendly and helpful. I'm glad we were able to work out a deal that we could both live with. We love our new car and are working on lear Everyone was friendly and helpful. I'm glad we were able to work out a deal that we could both live with. We love our new car and are working on learning about all the features this car has. More

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Amazing dealership My husband and I both have bought our cars from Rob Sight. They are honest, fair and put zero pressure on you to make a decision. Keith was very easy My husband and I both have bought our cars from Rob Sight. They are honest, fair and put zero pressure on you to make a decision. Keith was very easy to work with and went out of his way to accommodate us! We will be loyal, longtime customers of Rob Sight Ford! More

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Practically Magic I recently took the plunge and bought a pre-owned vehicle at Rob Sight Ford. [There is always a bit of apprehension about buying a vehicle...let's fac I recently took the plunge and bought a pre-owned vehicle at Rob Sight Ford. [There is always a bit of apprehension about buying a vehicle...let's face it, it's up there with a root canal.] But this was an awesome experience! 100% satisfaction! Everyone was delightful: I was impressed with the transparency, professionalism, and honesty of Scott, Rich, and Jeff. The vehicle was exactly as advertised with excellent communication throughout the process. Plus the dealership across the street had the same year/make/model for $3500 MORE (no kidding). Gone are the days of spending hours and hours getting ripped-off at a car dealership... Rob Sight Ford sets the bar high, and I wouldn't be surprised if other dealerships follow their "out-of-this-world, super-duper customer experience" business model...The purchase took 1-hour, max. My morning was nothing short of fantastic! More

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Exceptional Customer Service All employees engaged in making my experience an outstanding quick and easy process. Business Managers were very helpful in tailoring my financing t All employees engaged in making my experience an outstanding quick and easy process. Business Managers were very helpful in tailoring my financing to meet my needs. Great selection of vehicles. Excellent location. A great team to do business with! More

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