Rich Ruby
Rich Ruby at Spitzer Ford Hartville

Rich Ruby

Finance Manager

Spitzer Ford Hartville

543 W. Maple Street
Hartville, OH 44632

4.7
18 Reviews
4.7

18 Reviews

Write a Review

18 Reviews of Rich Ruby

December 12, 2025

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Employee Rating

No problem ever. All have been so nice, helpful and knowledgeable. I’ve had to walk away from several other dealerships. It’s nice to feel I can trust the people at H More

by NORMRANKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Spitzer Ford Hartville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 04, 2025

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Employee Rating

I was greeted by Jeff Handy when I arrived at Spitzer Ford Hartville. I told him what I was looking for in a vehicle, and he found it quickly. He didn’t try to sell me something I didn’t want or need. More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine, Jeffrey Handy

Dec 04, 2025

Spitzer Ford Hartville responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Ford Hartville are glad to have you as a customer.

November 21, 2025

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Dealership was personal, helpful and professional. Jeff Handy was my sales person and was attentive to my needs from the moment I arrived on the lot. He was personable, knowledgeable and assured my sa More

by 1829camelBrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2025

Spitzer Ford Hartville responded

Thank you so much for choosing Spitzer Ford Hartville! Please let us know if we can be of any more assistance.

October 31, 2025

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Excellent service and friendly staff. Explained all the features of my new car and left me with no unanswered questions. More

by MAGEITGEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2025

Spitzer Ford Hartville responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 01, 2025

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The whole process was done quickly, the salesman and others were courteous, a painless experience. More

by HNGIER
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine, Robert Bryant

September 16, 2025

Dealership Rating
Employee Rating

Customer service was excellent beginning with our salesman, Jeff Handy who courteously greeted my wife and I upon arrival (this did not happen at other dealerships). He was friendly, helpful, honest More

by Bhamilton007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine , Jeff Handy

Sep 16, 2025

Spitzer Ford Hartville responded

It is great to hear that you were welcomed from the beginning of your visit by Jeff and that he was very attentive and professional to you and your wife. Mike and Rich will also be thanked for their help during your visit. We remind you that our entire team is here to assist you with any of your automotive care or if you have any other vehicle needs.

September 16, 2025

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Great experience from start to finish. Jon Mack was exceptional, everyone involved was outstanding. I highly encourage anyone in market for a vehicle to give Spitzer a visit. More

by Skyfury2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine, Jonathan Mack

Sep 19, 2025

Spitzer Ford Hartville responded

We’re so pleased to know your experience was exceptional from beginning to end. Jon Mack and our entire staff take pride in making the car-buying process seamless, and your kind words are a wonderful affirmation of their efforts. Thank you for recommending us, it’s an honor to earn your trust.

August 10, 2025

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Brody Giffin was such a pleasure to work with. I didn’t care for the financial guy and don’t remember his name. More

by Myrtle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brody Giffin

August 09, 2025

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Employee Rating

My wife and I feel very comfortable shopping for vehicles at this dealership. We have worked with Brody Griffin to purchase 3 different vehicles. No high pressure! More

by twowen48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Sabatine, Brody Giffin

Aug 12, 2025

Spitzer Ford Hartville responded

We are so grateful for your continued business with Brody and our dealership! We hope to continue providing you and your wife exceptional service for years to come. Let us know if we can be of assistance to you again.

August 09, 2025

Dealership Rating
Employee Rating

We were met at the door and took us to Brody Giffin. Brody was very knowledgeable about the vehicles. Took time to explain things to us and We love the EcoSport. More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brody Giffin

Aug 12, 2025

Spitzer Ford Hartville responded

Dear Kathy, We are appreciative that you took time to leave us a review. Brody will be glad to know you are loving the EcoSport! Our staff is very knowledgeable on our vehicles and as such we are able to assist our customers in finding the perfect car for their individual needs. We hope to have an opportunity to work with again if you are ever in need of another vehicle.

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