Rich Small
Rich Small at Schaller Honda

Rich Small

Sales & Leasing Consultant

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.9
58 Reviews
4.9

58 Reviews

Write a Review

58 Reviews of Rich Small

June 20, 2025

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Employee Rating

The staff at this dealership are very knowledgeable informative patient and very helpful. I have recommended all my family and friends who are Honda drivers to go to schaller More

by fras8519
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank Williams

Jun 20, 2025

Schaller Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

June 15, 2025

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I busted three dealerships. Schaller Hobda was the last - the were interested in selling me the car. They were frank and pleasant. More

by arlenejuliet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, JJ Jinks

Jun 15, 2025

Schaller Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

June 07, 2025

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Very acomodating traded our lease the same day. Would recomend dealership to friends and family More

by trichard19
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Frank Williams

Jun 07, 2025

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda. We look forward to having you as one of our valued customers for many more years to come!

June 05, 2025

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It was very pleasant to deal with the salesman Richard Small. Also going through the finance portion, was very easy. More

by dunn145
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Jun 05, 2025

Schaller Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 31, 2025

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Great customer service I am very happy to buy my Honda CRV 2025 here in the future went I want new car for me or my kids I will be coming here !!! More

by evelynguzman_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Frank Williams

May 31, 2025

Schaller Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

May 26, 2025

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Worked with Rich Small who, by far, the best sale person we’ve ever worked with. Rich is knowledgeable, kind, friendly and thoughtful. He’s one of the reasons we bought our new car from Schaller. More

by michellewasinv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone

May 27, 2025

Schaller Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

May 23, 2025

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The cars on the lot were exactly what I was looking for. The staff is on their game, from answering your call to handing you the keys. More

by jsmithholmes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amber Centofanti , Mark

May 24, 2025

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 28, 2025

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Rich was awesome he took care of me very well & made sure everything was squared away More

by kenneth.caraballo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone

Mar 28, 2025

Schaller Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Schaller Honda are glad to have you as a customer.

March 27, 2025

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Employee Rating

Richard Smalls was my sales rep for my new lease. He is simply the best! He was attentive, informative, and knew exactly what I wanted and what would best fit me. This is the second lease I have got More

by Veronika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2025

Schaller Honda responded

Thank you for choosing Schaller Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 25, 2025

Dealership Rating
Employee Rating

Even though the dealer is upgrading their showroom they made sure to treat me like a value customer. They gave me a great price on the new car from the start and the trade in was fair. It was a pleasurable More

by revcoys56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Amber Centofanti

Mar 26, 2025

Schaller Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

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