Dealership Experience
4 yrs, 3 mos
Industry Experience
31 yrs, 2 mos
Languages Spoken
English
24 Reviews
Write a Review24 Reviews of Rich Straley
February 09, 2024
This dealership is very professional. Richard and Isiah are both a dynamic duo when it comes to sales and Dave treated me well in the finance office and Rachel treated me well when showin Richard and Isiah are both a dynamic duo when it comes to sales and Dave treated me well in the finance office and Rachel treated me well when showing me the features of my vehicle. I highly recommend this dealership if anyone is in the market for a Brand New Subaru Vehicle! More
Other Employees Tagged: David Deleon, Isiah A. Martinez , Rachel
April 01, 2023
I would like to thank Dave, Richard and Isaiah for helping me buy a subaru! I could tell that they all love their jobs and want the best for their customers. It was very nice of the whole team to give helping me buy a subaru! I could tell that they all love their jobs and want the best for their customers. It was very nice of the whole team to give me lower rates and a lower price! As a full time student and working a job, i couldn’t be more grateful for the care they gave me! More
Other Employees Tagged: David Deleon, Isiah A. Martinez
March 28, 2023
We had a wonderful experience purchasing our new car in Elk Grove Subaru—great customer service from Mike Carlson, Mike (Finance), and Richard Straley. They're helpful, they listen, and they're accommodat Elk Grove Subaru—great customer service from Mike Carlson, Mike (Finance), and Richard Straley. They're helpful, they listen, and they're accommodating. Rich's friendly and caring approach made the process very easy for us. I'll definitely recommend your services to my family and friends. We drove away with our brand new xtrek happily and appreciated the excellent customer service! More
March 18, 2023
Great family dealership with flexible and knowledgable employees. They accomodated my complicated trade-in situation to make my experience as seamless as possible. Definitely would buy from them again. employees. They accomodated my complicated trade-in situation to make my experience as seamless as possible. Definitely would buy from them again. More
Other Employees Tagged: TJ Tjokrosoeharto , Jeremy Remillard
February 27, 2023
Great experience. Swift communication and crystal clear about available warranties. Always on the look out for the best interest of the customer. Would love to buy my Swift communication and crystal clear about available warranties. Always on the look out for the best interest of the customer. Would love to buy my next car here again! More
Other Employees Tagged: Jeremy Remillard
February 26, 2023
I have bought cars many times, this was the best ever experience. Rich was very professional, ethical, and courteous in making the deal happen. experience. Rich was very professional, ethical, and courteous in making the deal happen. More
Other Employees Tagged: Jeremy Remillard
February 22, 2023
Walked in the dealership on a Sunday looking for a 2011 WRX they’d just gotten so it needed maintenance, a holiday weekend by the way with presidents day the following day. Richard did great in guiding me WRX they’d just gotten so it needed maintenance, a holiday weekend by the way with presidents day the following day. Richard did great in guiding me to look at the right cars in my price range with my requirements, as little as they were. I left the Elk Grove Subaru dealership with a Manual 6-speed 2022 WRX and extremely happy, these guys are awesome and were an amazing help in picking out and financing my first brand new car! More
Other Employees Tagged: David Deleon
January 23, 2023
Curtis and Richard were a pleasure to work with. Most of the work was done before we went in to do the paperwork. Highly recommend! Most of the work was done before we went in to do the paperwork. Highly recommend! More
Other Employees Tagged: Mike Lagandaon, Curtis Jare
November 16, 2022
We went to multiple dealerships before going with Elk Grove, and it ultimately came down to Elk Grove's ability to tailor the buying experience to our specific needs. They had the car we wanted in stock, Grove, and it ultimately came down to Elk Grove's ability to tailor the buying experience to our specific needs. They had the car we wanted in stock, Rich got us in and out the door during the sales process with incredible speed (we live 2+ hours away, so he knew we wanted the process to be fast), finance was fast and easy, and they matched the price we'd been quoted by other dealers without a ton of superfluous back and forth. We'd recommend Elk Grove to anyone looking to buy a Subaru. Big thanks to Rich, Dave, and Mike! More
Other Employees Tagged: Mike Carlson, David Deleon
November 13, 2022
We came in looking to have someone assist my daughter and were pleasantly surprised that they could help us both. Rich Straley was amazing and took his time with both of us to really understand our needs. We were pleasantly surprised that they could help us both. Rich Straley was amazing and took his time with both of us to really understand our needs. We walked away with two vehicles and were very happy wit the customer service provided. Topnotch!! Thank you!! More
Other Employees Tagged: Jeremy Remillard