Rich Wilson
Rich Wilson at Fred Martin Nissan
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Rich Wilson | Page 21

Service Advisor

Fred Martin Nissan

3388 S Arlington Rd
Akron, OH 44312

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4.8
605 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

24 yrs, 10 mos

4.8

605 Reviews

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605 Reviews of Rich Wilson

November 23, 2021

Dealership Rating
Employee Rating

I couldn’t be more pleased with the service I received from Fred Martin Nissan. From the initial phone call, being transferred to the parts department, and then transferred to the service department. I wo More

by NACCARIY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tony Sinclair

Nov 24, 2021

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Rich here at Fred Martin Nissan. We appreciate your business and hope to see you again soon!

Nov 24, 2021

Fred Martin Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. We are always more than happy to assist you if anything else comes up. Take care!

November 21, 2021

Dealership Rating
Employee Rating

I have purchased 2 vehicles from the dealership and each time was a great experience. Amy Katanic, who sold us our Rogue, was absolutely wonderful in every way. She thought of everything and went way beyon More

by waliulvit
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Katanic, Richard Luklan

Nov 21, 2021

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

November 17, 2021

Dealership Rating
Employee Rating

Always fast and efficient service. Great customer service team. My favorite dealership. Exceeds my needs. More

by Bribreck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jackie Luizzi

Nov 17, 2021

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 17, 2021

Dealership Rating
Employee Rating

They were friendly and clear in their communication. They did what they said they were going to do More

by Hannah.Kathy.Sloan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jamie Frost

Nov 17, 2021

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 15, 2021

Dealership Rating
Employee Rating

Rich is Nice, very helpful, went above and beyond to help me. I would recommend service here. More

by Klang4179
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 15, 2021

Fred Martin Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

November 11, 2021

Dealership Rating
Employee Rating

Easy drop off, quick follow up and the entire scope of sark was completed on time More

by Mpdolan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 11, 2021

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

November 06, 2021

Dealership Rating
Employee Rating

Everything went smooth. And even though you aren’t so shuttle rides, you were able to get me back to work so I didn’t have to wait. Thank you. More

by craigm1110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 06, 2021

Fred Martin Nissan responded

Thank you for the kind words for our service department, Craig! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 02, 2021

Dealership Rating
Employee Rating

Oil change and tire rotation as well as checking some issues, all done quickly and with care! More

by KBUYOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hine, Amy Bailey

Nov 02, 2021

Fred Martin Nissan responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to continuing to serve you in the future.

October 30, 2021

Dealership Rating
Employee Rating

The Fred Martin Service department was on time, thorough, and very informative of my vehicles needs now and later. More

by PROHRER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 01, 2021

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 22, 2021

Dealership Rating
Employee Rating

Richard was my service rep and he gave me an exact breakdown both prior and after our service. The car was ready earlier than expected. The appointment was seamless More

by Mark Harper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 23, 2021

Fred Martin Nissan responded

Hello Mark, thank you for your kind review; we are happy to pass along your comments to Richard here at Fred Martin Nissan, Llc! We are always more than happy to assist you if anything else comes up. Take care!

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