Richard Andersen
Richard Andersen at South Bay Hyundai

Richard Andersen

Sales Manager

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

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4.8
209 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

4 yrs, 11 mos

Languages Spoken

English English

4.8

209 Reviews

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209 Reviews of Richard Andersen

May 30, 2025

Dealership Rating
Employee Rating

My experience with Gerry soto was great. He was knowledgeable, patient and very helpful. Since it was my first lease experience, he did explain every details and was understanding of my nee More

by sunghye83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerry Soto

Jun 02, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We're so glad to hear that Gerry made your first lease experience a smooth and positive one. His knowledge, patience, and attention to your needs truly reflect the level of service we strive for. We appreciate your recommendation and are grateful for the opportunity to earn your trust. Enjoy your new vehicle, and welcome to the South Bay Hyundai family! 🚗👏

May 28, 2025

Dealership Rating
Employee Rating

I highly recommend this dealer. They were professional, had a great customer service and polite More

by sherry_rn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Lee, Jim Hindi

Jun 02, 2025

South Bay Hyundai responded

Thank you so much for the recommendation! We're thrilled to hear that you had a great experience with our team. Professionalism, excellent customer service, and courtesy are what we aim for every time. We truly appreciate your kind words and look forward to serving you again in the future! 🙌🚗

May 23, 2025

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Employee Rating

I had a really good experience at the dealership. I worked with Chris Axume in finance, who was super knowledgeable about the vehicle and all the process and benefits that come after signing on the l More

by gtb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Axume

May 23, 2025

South Bay Hyundai responded

Thank you for your kind words! We're so glad to hear you had a great experience and that Chris Axume was able to guide you through the process with such knowledge and efficiency. We know how valuable your time is, and it's wonderful to hear that Chris made the experience smooth and informative. We'll be sure to pass along your compliments—he’ll really appreciate it. Enjoy your new vehicle, and thank you for choosing us!

May 19, 2025

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Nice people working at the South Bay location. The work done on my car was good and satified with time it took to do the job. More

by SIGNPAINT1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
May 20, 2025

South Bay Hyundai responded

Thank you for sharing your feedback and for recognizing the nice people at our South Bay location as well as the quality and timely service on your car. We’re glad to hear you were satisfied with the work done. We’re sorry to see that your overall experience didn’t fully meet your expectations and only earned one star. If there’s anything specific we can do to improve or address any concerns, please feel free to reach out to us directly. We truly value your business and hope to have the opportunity to serve you better in the future.

April 24, 2025

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Employee Rating

Very good experience with this dealership and very kind and helpful experience overall. 5 stars More

by lukewang1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Suh, Mace Bradley

Apr 28, 2025

South Bay Hyundai responded

Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience and that our team was able to provide you with kind and helpful service. Your feedback means a lot to us, and we’re grateful for your trust. We look forward to serving you again in the future!

April 20, 2025

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Employee Rating

They used the toll road when delivering my car, but I only found out after receiving the receipt. I contacted them immediately, and they said they would take care of it. However, it’s been two months and More

by Ahn
Recommend Dealer
No
Apr 22, 2025

South Bay Hyundai responded

Thank you for bringing this to our attention. We sincerely apologize for the delay and any frustration this has caused. Please be assured that the bill for the toll has been paid, and we have reached out to you to resolve the situation. We understand the importance of following through on commitments and are sorry for not meeting your expectations sooner. Our team has been working on addressing your concerns, and we appreciate your patience. If you have any further questions or need additional assistance, please don't hesitate to contact us.

April 19, 2025

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Employee Rating

Concise. Quick I called and requested to see an elantra. and it was ready for viewing once i arrrived. More

by Quamanian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Matsumoto, Chris Axume

Apr 22, 2025

South Bay Hyundai responded

Thank you for the great review! We're glad to hear the process was quick and efficient for you. It’s always our goal to have the cars ready and waiting when you arrive. Please don't hesitate to let us know if we can help you with anything else.

April 15, 2025

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Employee Rating

great service, on time, nice workers, great refresment, clean facility easy to get appt.will be back again. More

by SIGNPAINT1
Recommend Dealer
Yes
Apr 16, 2025

South Bay Hyundai responded

Thank you for the wonderful feedback! We're so glad to hear you had a great experience with our team, enjoyed the refreshments, and found everything clean and convenient. It means a lot to know you’ll be back again—we’ll be ready to welcome you!

April 06, 2025

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Employee Rating

I went in on a busy weekend (tariff uncertainty) and Kevin Marroquin was very helpful. He set up the deal, and went the very next day to bring the particular car I wanted. All the staff stayed late to f More

by ncarey1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Santoro, Kevin Marroquin

Apr 07, 2025

South Bay Hyundai responded

Thank you so much for the fantastic review! We’re thrilled to hear that Kevin Marroquin and the rest of our team were able to make your experience smooth, even during a busy weekend. It means a lot to us that you felt supported, never pressured, and truly welcomed throughout the process. We’re glad you’re loving your new EV—max regen fun, quiet comfort, and that awesome sound system… sounds like a perfect match! And we appreciate you mentioning our YouTube videos—we’re always looking for ways to make ownership even easier. Enjoy every mile, and thank you again for recommending South Bay Hyundai! — The South Bay Hyundai Team

March 30, 2025

Dealership Rating
Employee Rating

Ray and Jim were great. I got the sense that they were truly working with me to get me a great deal. Very friendly and relaxed. Love my new Kona! More

by ALC
Recommend Dealer
Yes

Other Employees Tagged: Raymond Padilla , Jim Hindi

Mar 31, 2025

South Bay Hyundai responded

Thank you for your awesome review! We're so glad to hear that Ray and Jim worked with you to get a great deal and that you felt comfortable throughout the process. We're thrilled you love your new Kona, and we look forward to assisting you again in the future! Enjoy your new ride!

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