Richard DeMarco | Page 4

The dealership was efficient and very customer focused. We have purchased many GM vehicles and Buddy Price has been the best ever by far. Sheri, who handled the financial piece, was extremely knowledgeabl We have purchased many GM vehicles and Buddy Price has been the best ever by far. Sheri, who handled the financial piece, was extremely knowledgeable and very pleasant to work with today. More

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The sales associate product Specialist was awesome. She listened to what I said and did everything she could to find the right truck for me. There were a few bumps along the way but her dedication to my s listened to what I said and did everything she could to find the right truck for me. There were a few bumps along the way but her dedication to my satisfaction encouraged me to keep going towards the end goal of getting me in a truck that I love. I did look at several other dealerships in the area while I did find a few nice people and several very aggressive ones, the one I found at koons in Rebecca couldn't be matched. After the purchase when I ran into an issue the sales management team shined. They did all of the right things and made me happy. I don't believe I would have gotten that at the other dealerships I talked to. More

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I can't say enough at this point about the staff at Koons. Patient, attentive, kind. Long story short and details aside, George was incredibly kind and informative while my vehicle was being serviced a Koons. Patient, attentive, kind. Long story short and details aside, George was incredibly kind and informative while my vehicle was being serviced after a few hiccups were noticed post-purchase. Rich DeMarco went above and beyond to make sure I was taken care of. I was super nervous after purchasing the vehicle, as it had been 10 years since I pirchased one of my own. I couldn't recommend Koons more. They follow up and keep to their word. Buddy, George and Rich....THANK YOU. More

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Fast, Efficient, and No-Hassle Experience Koons had the best advertised price on the minivan we were looking for and from start to finish, the car buying experience was smooth and stress-free. Koons had the best advertised price on the minivan we were looking for and from start to finish, the car buying experience was smooth and stress-free. Joe and Rich had the van clean and ready when we arrived to test it out and gave us good value for our trade-in. We would definitely buy here again. More

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Easy car buying We drove 2.5 hours to buy our Silverado. Koons gave us the best deal that we could find. When we arrived, the truck was clean and ready to go home to We drove 2.5 hours to buy our Silverado. Koons gave us the best deal that we could find. When we arrived, the truck was clean and ready to go home to the Eastern Shore. Working with Rebecca Wilson was a pleasure. She is very upbeat and enjoys selling Silverado trucks. The whole process was easy with no hassles. I will recommend Koons to friends. More

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Lee in finance is horrible Salesman was great. Sales manager was great. Finance guy wasnt going to inform me about intrest rate until i asked. He tried to slide an intrest rate Salesman was great. Sales manager was great. Finance guy wasnt going to inform me about intrest rate until i asked. He tried to slide an intrest rate that was 2 3/4 percent higher than i was approved for. Make sure you do your homework and know the current rates for your credit score. More

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Outstanding experience My salesman was Richie, he did an excellent job and really worked to get me exactly what I wanted at a fair price. Certainly someone I will keep in m My salesman was Richie, he did an excellent job and really worked to get me exactly what I wanted at a fair price. Certainly someone I will keep in mind for future auto sales. More

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Awesome My salesman was the best I have delt with he is very outgoing , knowledgeable super nice and willing to do whatever it takes to satisfy his customers. My salesman was the best I have delt with he is very outgoing , knowledgeable super nice and willing to do whatever it takes to satisfy his customers. Our entire experience at koons White Marsh couldn't have been any better and we will definitely go back again. More

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Buying a new car Having poor credit made buying a car difficult however I was in a situation in which I needed a new car. Martin Simon and Rich DeMarco both worked wit Having poor credit made buying a car difficult however I was in a situation in which I needed a new car. Martin Simon and Rich DeMarco both worked with me for over a month to help me figure out how I could get into a new car. As soon as they found a car that I would qualify for, they quickly called me and in a matter of hours I was driving off the lot in a brand new 2017 Cruze! I love my car and the effort and dedication these men put into helping me get a car and making sure I left satisfied is impeccable. Financing the car was smooth and easy. Kelly Paris laid out different extended warranty options for me and took time to explain each and every one, listening to my needs, and helping me decide which extended warranties fit me best. I will always send my friends and family to them. More

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Knowledgeable, Patient, and Friendly Morgan has assisted my family purchasing several vehicles. She's very knowledgeable about the vehicles and is patient with the buyer. She doesn't ju Morgan has assisted my family purchasing several vehicles. She's very knowledgeable about the vehicles and is patient with the buyer. She doesn't just try to sell. She spends the time to understand the needs of the buyer and shares her knowledge about the vehicles available. If you are considering buying a vehicle, give Morgan a chance. She's top notch! More

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