Richard Fox
Richard Fox at Mercedes-Benz of Portland

Richard Fox | Page 2

General Manager

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

Contact Me
4.2
48 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

28 yrs, 10 mos

4.2

48 Reviews

Write a Review

48 Reviews of Richard Fox

December 10, 2023

Dealership Rating
Employee Rating

This is my 4th time working with Dale, he’s simply the best. Mercedes Benz of Portland has great employees, selection and location. More

by MissWhitney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Acelar, Jennifer Joseph, Nickolas Kalantari

Dec 11, 2023

Mercedes-Benz of Portland responded

Whitney, it's fantastic to know that Dale and our team at Mercedes-Benz of Portland have consistently provided you with top-notch service. We appreciate your continued support and look forward to working with you again! Happy holidays.

August 30, 2023

Dealership Rating
Employee Rating

Samuel Kim was awesome with me. The entire staff was amazing. Loved my experience at portland Mercedes 1 More

by AVALONPEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns, Jesus Soria , Nickolas Kalantari

Aug 31, 2023

Mercedes-Benz of Portland responded

We loved getting the opportunity to work with you as well! Thank you for taking the time to share these kind words for our team member, Samuel. We will be sure to share your feedback, and hope to get the opportunity to serve you again down the road.

August 02, 2023

Dealership Rating
Employee Rating

Great experience working with them I will be returning as a customer. Samuel was fantastic. More

by peterlettmusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns , Alyssa Jones, Jennifer Joseph, Nickolas Kalantari, Samuel Kim

Aug 03, 2023

Mercedes-Benz of Portland responded

Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience at Mercedes-Benz of Portland and that Samuel provided fantastic service. We look forward to welcoming you back in the future!

July 03, 2023

Dealership Rating
Employee Rating

Andrew helped me got a vehicle for my company on time. We did test drive also. And he did text and followed up More

by HTYROGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns , Andrew Fox, Jennifer Joseph, Nickolas Kalantari

Jul 05, 2023

Mercedes-Benz of Portland responded

Hello, thank you for taking the time to share this kind feedback about your visit here at Mercedes-Benz of Portland. We are happy to hear our team member, Andrew, provided you with an exceptional experience. For any future needs, please continue to keep our team in mind.

June 16, 2023

Dealership Rating
Employee Rating

I had an incredibly frustrating encounter with Mercedes of Portland, a car dealership. They sold me a vehicle that necessitated a VIN verification and smog check, which are typically the dealer's responsib More

by RM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mylee Burns , Andrew Fox, Alyssa Jones, Jennifer Joseph, Nickolas Kalantari, Nick Kalantari

Jun 28, 2023

Mercedes-Benz of Portland responded

Hello, While we appreciate your honest feedback and value your business, I’m concerned to read of the level of care you have recent received. Please consider giving me a call through the number below at your convenience. I hope to hear back soon. 503-525-6241 Duncan Ostrander Sales Manager

Aug 29, 2023

RM responded

Called several times and then also left voicemail. Don’t seem too concerned and receiving same level of care of when purchasing vehicle.

May 04, 2023

Dealership Rating
Employee Rating

Your entire service and sales dept needs to be fired! I was asked to perform sexual services in lieu of payment More

by DNG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mylee Burns, Jose Araujo Suarez, Aaron Avanzado, Alex Fox, Andy Acevedo , Alyssa Jones, Jennifer Joseph, Nickolas Kalantari, Alec Wagner

April 22, 2023

Dealership Rating
Employee Rating

The best experience I ever had at a car dealership! Everyone there was fantastic and they all treated me like I was family. Duncan Ostrander was so amazing! I also have to mention the best finance mana More

by VWWAGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns , Duncan Ostrander

Apr 28, 2023

Mercedes-Benz of Portland responded

Thank you for your willingness to recommend our team! Rich, Duncan and Mylee are more than happy to have provided you with a positively memorable experience. Until your next visit, safe travels!

April 10, 2023

Dealership Rating
Employee Rating

It was a pleasure working with Mylee, she is very professional but also very friendly! More

by RICKSAUNDERS68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns , Dale Acelar, Nickolas Kalantari

Apr 28, 2023

Mercedes-Benz of Portland responded

Hey Rick, thank you for taking the time to review your experience with our team member, Mylee. We are happy to see she provided you with professional and friendly service. Should any additional automotive needs arise, please continue to keep Mylee and Mercedes-Benz of Portland in mind.

March 15, 2023

Dealership Rating
Employee Rating

The dealership needs to start having more aftermarket insurance requires and more product for aftermarket cars for older cars. That would make the D this s*** better rather than just having it just for t More

by DONSHERMANSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Davis, Brandon Godbey, Rosalynn Hallmark, Jennifer Joseph, Mark Tower, Mekonnen Wossene

Mar 22, 2023

Mercedes-Benz of Portland responded

Thank you for this candid feedback. I’m sorry to know our team had no after-market parts or warranties available for your specific vehicle, and can certainly understand the frustration this might cause. To better understand your needs, I’d like to encourage you to give me a call using the contact below. I hope to see how we might be able to assist you further. 503-525-6241 Duncan Ostrander Sales Manager

March 14, 2023

Dealership Rating
Employee Rating

Great customer service and support. Over delivered on what they said they would do. Great job More

by HODGESCRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns , Dale Acelar, Alyssa Jones, Jennifer Joseph, Nickolas Kalantari, Kenny Levias

Mar 14, 2023

Mercedes-Benz of Portland responded

Thank you for not only choosing to work with our team, but for taking the time to review your visit afterwards! We are happy to have over delivered on our original promise to you, and hope that you will be returning to Mercedes-Benz of Portland for any future automotive needs.

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