Richard Fuller | Page 10

Lying group of salesmen. They have no NEW Maverick Trucks. You must place an order which might take one year, before you see the new truck you want to buy. This is not bein They have no NEW Maverick Trucks. You must place an order which might take one year, before you see the new truck you want to buy. This is not being honest in how they advertise the products they sell. In they show, what appears to be new Maverick Truck sitting in front of the dealership. They have none of the trucks shown on the Internet. This is not being honest with what they actually have available for sale. I would never buy from a dishonest advertising dealership. More

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I wouldn't give any stars if I could. What a horrible dealership! My car has been in and out of the maintenance replace department back and forth. I purchased the car in 2021 in November What a horrible dealership! My car has been in and out of the maintenance replace department back and forth. I purchased the car in 2021 in November and it is now June and still have yet to drive it. DON'T EVER BUY A CAR HERE!!!!! More

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Much Appreciation No matter the reason for visiting/using the Randall Reed's facility, purchasing a new vehicle, service an exiting vehicle or to just view the showroom No matter the reason for visiting/using the Randall Reed's facility, purchasing a new vehicle, service an exiting vehicle or to just view the showroom room to see what is being offered, the staff is always there to assist you and answer any questions you may have; without any pressure. Andy Gros More

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Planet Ford service department treated us with respect, answered all our questions concerning our problem with our explorer, and serviced our vehicle in a timely manner. We were happy with their service. answered all our questions concerning our problem with our explorer, and serviced our vehicle in a timely manner. We were happy with their service. More

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Very professional, courteous and thorough. Great people to work with for service on our F150 and F450. Jeff Stapp runs a great service department with excellent techs. to work with for service on our F150 and F450. Jeff Stapp runs a great service department with excellent techs. More

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Great service assistance and updates the service dept work very hard to keep client inform. Need a bit of work on loaner car available the service agreement provide a car if your car need to stay but no work very hard to keep client inform. Need a bit of work on loaner car available the service agreement provide a car if your car need to stay but no car available to loans thank you More

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While Ford has not quite figured out the "online" sales model, I did have an overall good experience with this dealership. They were very straightforward, took time to discuss my concerns and issues, and model, I did have an overall good experience with this dealership. They were very straightforward, took time to discuss my concerns and issues, and in the end gave me a fair price, with no gimmicks or high pressure tactics or surprise charges. I would do business with them again. More

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New 2019 Ford Expedtion XLT. I called and got the fleet manager on the phone, Richard. I told him i wanted a no haggle deal and thats exactly what I got. We made a great deal on t I called and got the fleet manager on the phone, Richard. I told him i wanted a no haggle deal and thats exactly what I got. We made a great deal on the Expedition. This dealership has done the most I have ever seen. Everyone walked me through every process even a person that thought me all the features the SUV has. I have bought trucks and cars for 25 years all over Houston. By far the best team I have ever worked with. These guys do a great job and are serious about making you Happy. Give them a call and set up a deal with them. OH and they beat all the prices in Houston and surrounding areas. I spent 6 weeks searching and researching prices. They beat all of them by $3000 without having to ask or haggle about pricing. More

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If you"re looking to buy a new or. used car or pickup, this is the place to go.. I just bought my 2nd new ford. F150 from this dealership. A truly great experience. this is the place to go.. I just bought my 2nd new ford. F150 from this dealership. A truly great experience. More

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Great Dealer with extremely professional staff. Have purchased several hard to find high end vehicles, to include a Bullitt and a Raptor, through this dealer over the years and have been extremely satis purchased several hard to find high end vehicles, to include a Bullitt and a Raptor, through this dealer over the years and have been extremely satisfied with the actual purchase as well as the vehicles. Many thanks to Richard Fuller of the Planet Ford Fleet department who has handled all the orders and sales. By the time I arrived at the dealership, Richard had everything done and ready to go. No waiting and no surprises ! Not to mention, he went way out of his way to pick me up at the airport and had the vehicle ready to go. Thanks Richard for going “the extra mile” ! Also the delivery experience was exceptional due to Lyndi of the Vehicle Tech Director/Customer Service department. She made sure that I was “up to speed” with the Raptor’s technology and use of same, at delivery. Also Kevin McKinnon took care of my accessory installs, prior to my arrival. That included spray in bed liner, console vault, heavy duty retractable side steps and a retractable truck bed cover Thanks again to the Randell Reed Planet Ford team ‼️ More

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