Richard Gruber
Richard Gruber at Sullivan Cadillac

Richard Gruber

General Manager

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

Contact Me
4.6
111 Reviews
4.6

111 Reviews

Write a Review

111 Reviews of Richard Gruber

September 05, 2025

Dealership Rating
Employee Rating

It was good to deal with sales people who were relaxed and not pushy and were allowing time for you to consider what you are about to do. More

by lkginocala
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Dallett, Chris Fredericks

Sep 05, 2025

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our relaxed and non-pushy sales team at Sullivan Cadillac. We believe in giving our customers the time they need to make the best decisions. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

September 02, 2025

Dealership Rating
Employee Rating

Thank you Rich Gruber, Shelby Moscorelli and Enoch Mikell for making the purchase of my Toyota a good experience 🚘❤️ For anyone looking for a new car, I highly recommend Shelby Moscorelli to help you nav More

by phyllis.webster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2025

Sullivan Cadillac responded

Thank you for your wonderful review, Phyllis! We’re thrilled to hear that you had a great experience purchasing your Toyota at Sullivan Cadillac. It’s fantastic to know that Rich, Shelby, and Enoch were able to assist you so well. We appreciate your kind recommendation of Shelby for others looking for their next vehicle. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

August 25, 2025

Dealership Rating
Employee Rating

Extremely Disappointed in my new XT4 purchase. One very important feature I wanted was the wireless charging feature in the center armrest area. I was assured by both the salesperson and the Gener More

by ouimetm418
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 25, 2025

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand your frustration regarding the wireless charging feature in your new Cadillac XT4 and the miscommunication surrounding its installation. At Sullivan Cadillac, we strive to provide our customers with accurate information and support, and we appreciate your feedback in bringing this matter to our attention. We encourage you to reach out directly to us so we can discuss this with you further. Your satisfaction is important, and we want to ensure you feel supported throughout this process. Please contact us at your earliest convenience so we can address your concerns effectively. Sincerely, The Sullivan Cadillac Team

Sep 06, 2025

ouimetm418 responded

Their response must be an auto-bot, as I responded immediately with my phone number on 8/26, and never heard from them,

August 03, 2025

Dealership Rating
Employee Rating

Great service advisor. Kept me posted on everything about my vehicle while there being repaired. More

by YTYREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Sylar Schwalem, Estefania Adaro , Ronnie Rodriguez and Bob ?

Aug 03, 2025

Sullivan Cadillac responded

Thank you for your kind words! We appreciate your feedback regarding the excellent service you received from our service advisor at Sullivan Cadillac. It's great to hear that you were kept informed during your vehicle's repair. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

July 29, 2025

Dealership Rating
Employee Rating

Edwin and the service department have been great! !! Appreciate their dedication to keeping my Escalade running great! More

by JFINKECONSULTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Mejia

Jul 29, 2025

Sullivan Cadillac responded

Thank you for your review! We appreciate your feedback about Edwin and our service department. We're glad to hear that your Cadillac Escalade is running great. Your satisfaction is our priority at Sullivan Cadillac, and we look forward to serving you again. Sincerely, The Sullivan Cadillac Team

July 29, 2025

Dealership Rating
Employee Rating

The staff was patient, accommodating and made sure I got the vehicle I wanted. They even brought it to my home. More

by willawilliams9336
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Ronnie Rodriguez

Jul 30, 2025

Sullivan Cadillac responded

Thank you for your kind words, Willa! It's wonderful to hear that our staff at Sullivan Cadillac provided you with such a positive experience, making sure you got the vehicle you wanted, and even bringing it to your home. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

July 15, 2025

Dealership Rating
Employee Rating

The manger and sales person was very nice and pleasant too work with. This is my second purchase with the dealership More

by NANABEV3456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Rodriguez

Jul 15, 2025

Sullivan Cadillac responded

Thank you for your kind words! We at Sullivan Cadillac are thrilled to hear that you had such a positive experience with our manager and sales team during your second purchase. Your continued trust means the world to us. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

June 25, 2025

Dealership Rating
Employee Rating

I purchased a new XT5 Cadillac from Sullivan's Cadillac,it was a hassle free experience. My salesman Bob Vitrano was easy to deal with, he was very professional. I would recommend Sullivan's Cad More

by Frank H.
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Rodriguez, Bob Vitrano

Jun 26, 2025

Sullivan Cadillac responded

Thank you, Frank! We truly appreciate your kind words about your hassle-free experience with us at Sullivan Cadillac. It’s great to hear that Bob provided you with professional service during your XT5 purchase. Your recommendation means a lot to us, and we hope to see you again for any of your future vehicle needs! Sincerely, The Sullivan Cadillac Team

June 07, 2025

Dealership Rating
Employee Rating

Excellent sales. Excellent service. Didn’t rob me on the price. Would buy again. 😀ty More

by STATWAYNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Fredericks

Jun 07, 2025

Sullivan Cadillac responded

Thank you so much for your wonderful review! We're thrilled to hear you had an excellent experience with our sales and service teams at Sullivan Cadillac. We truly appreciate your feedback and look forward to assisting you again in the future! Feel free to share your great experience with others! Sincerely, The Sullivan Cadillac Team

May 23, 2025

Dealership Rating
Employee Rating

We have been customers of Sullivan for sometime now. They work to get your transaction approved and satisfaction. We worked with Mike Dallett, who is very informative and handled the transaction in a More

by longmire410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Mike Dallett

May 23, 2025

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Sullivan Cadillac with Mike Dallett. It's wonderful to know that he was able to assist you professionally and effectively. We truly appreciate your loyalty and look forward to serving you again in the future. Please don’t hesitate to reach out if you need anything else! Sincerely, The Sullivan Cadillac Team

1
...

Dealership Inventory (142 Vehicles)

used 2018 Cadillac XT5 car, priced at $24,970
2018 Cadillac XT5
used
Bronze Dune Metallic exterior
Automatic
Front-wheel Drive
used 2020 Buick Enclave car, priced at $23,405
2020 Buick Enclave
used
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive
used 2024 Ford F-250 car, priced at $80,588
2024 Ford F-250
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2025 Cadillac Escalade car, priced at $117,590
2025 Cadillac Escalade
new
Raven Black exterior
Automatic
Four-wheel Drive
used 2019 Honda CR-V car, priced at $21,755
2019 Honda CR-V
used
Blue exterior
CVT
Front-wheel Drive
used 2018 Cadillac Escalade car, priced at $35,686
2018 Cadillac Escalade
used
Crystal White Tri-Coat exterior
Automatic
Rear-wheel Drive