
111 Reviews
Write a Review111 Reviews of Richard Gruber
September 05, 2025
It was good to deal with sales people who were relaxed and not pushy and were allowing time for you to consider what you are about to do. and not pushy and were allowing time for you to consider what you are about to do. More
Other Employees Tagged: Mike Dallett, Chris Fredericks
September 02, 2025
Thank you Rich Gruber, Shelby Moscorelli and Enoch Mikell for making the purchase of my Toyota a good experience 🚘❤️ For anyone looking for a new car, I highly recommend Shelby Moscorelli to help you nav for making the purchase of my Toyota a good experience 🚘❤️ For anyone looking for a new car, I highly recommend Shelby Moscorelli to help you navigate the car shopping and purchase process 😊👍. More
Other Employees Tagged: Enoch Mikell, Jared Reynolds, Shelby Moscorelli
August 25, 2025
Extremely Disappointed in my new XT4 purchase. One very important feature I wanted was the wireless charging feature in the center armrest area. I was assured by both the salesperson and the Gener One very important feature I wanted was the wireless charging feature in the center armrest area. I was assured by both the salesperson and the General Manager, that if I purchased the one they had on the lot, they would order the part and install it. Well, it turns out, they can't order and install the part. The option they offered was to sell me a different vehicle that would cost me up to $15,000 more! If I wanted to spend $15,000 more, I would have made that decision before I finalized the purchase. Now I am asking to be compensated for not providing this feature and their response is since they included into the deal, and I'm not entitled to anything???? But I didn't get what I bought, so it really looks like bait and switch. Bottom line.....if I was told that the wireless charging was NOT possible on this vehicle, I would not have bought it!! And Cadillac customer service is a waste of time. So, I'm still trying to get resolution and texted the salesperson 3 days ago, and no response....Meanwhile, the car is sitting in my garage as I don't want to put miles on it until this is resolved. I bought the vehicle in mid May, so we're 3 months into this already with no resolution. I did not name the sales person as he tried to help, but he has no authority to make any decision whatsoever - all decisions are made by the GM. More
August 03, 2025
Great service advisor. Kept me posted on everything about my vehicle while there being repaired. Kept me posted on everything about my vehicle while there being repaired. More
Other Employees Tagged: Enoch Mikell, Sylar Schwalem, Estefania Adaro , Ronnie Rodriguez and Bob ?
July 29, 2025
Edwin and the service department have been great! !! Appreciate their dedication to keeping my Escalade running great! !! Appreciate their dedication to keeping my Escalade running great! More
Other Employees Tagged: Edwin Mejia
July 29, 2025
The staff was patient, accommodating and made sure I got the vehicle I wanted. They even brought it to my home. the vehicle I wanted. They even brought it to my home. More
Other Employees Tagged: Enoch Mikell, Ronnie Rodriguez
July 15, 2025
The manger and sales person was very nice and pleasant too work with. This is my second purchase with the dealership too work with. This is my second purchase with the dealership More
Other Employees Tagged: Ronnie Rodriguez
June 25, 2025
I purchased a new XT5 Cadillac from Sullivan's Cadillac,it was a hassle free experience. My salesman Bob Vitrano was easy to deal with, he was very professional. I would recommend Sullivan's Cad Cadillac,it was a hassle free experience. My salesman Bob Vitrano was easy to deal with, he was very professional. I would recommend Sullivan's Cadillac to anyone looking to purchase a new or used vehicle . More
Other Employees Tagged: Ronnie Rodriguez, Bob Vitrano
June 07, 2025
Excellent sales. Excellent service. Didn’t rob me on the price. Would buy again. 😀ty Excellent service. Didn’t rob me on the price. Would buy again. 😀ty More
Other Employees Tagged: Chris Fredericks
May 23, 2025
We have been customers of Sullivan for sometime now. They work to get your transaction approved and satisfaction. We worked with Mike Dallett, who is very informative and handled the transaction in a They work to get your transaction approved and satisfaction. We worked with Mike Dallett, who is very informative and handled the transaction in a professional and satisfied manner. We appreciate his service. More
Other Employees Tagged: Enoch Mikell, Mike Dallett


