Richard Gruber
Richard Gruber at Sullivan Cadillac

Richard Gruber

General Manager

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.6
126 Reviews
4.6

126 Reviews

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126 Reviews of Richard Gruber

February 25, 2026

Dealership Rating
Employee Rating

All employees were pleasant and easy to work with during the the buying and negotiating phases sales person knew the vehicle details More

by DENNIS_BERTON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 26, 2026

Sullivan Cadillac responded

Thank you for your kind words, Dennis! We truly appreciate your feedback about your experience at Sullivan Cadillac. We're glad to hear that our team made the buying process pleasant and that you found our salesperson knowledgeable. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

February 13, 2026

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Employee Rating

Friendly and knowledgeable, lots of choices on vehicles, Still need more time before a definite answer.. More

by Reggie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2026

Sullivan Cadillac responded

Thank you for your feedback! We're glad to hear you found our team at Sullivan Cadillac friendly and knowledgeable, and that you appreciated our wide selection of vehicles. We understand that making a decision takes time, and we're here to assist you whenever you're ready. Please feel free to reach out if you have any questions or need further assistance. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

January 25, 2026

Dealership Rating
Employee Rating

Professional and friendly service staff and very fast and reliable service. The sales staff is outstanding! More

by alanleslie.2011
Recommend Dealer
Yes

Other Employees Tagged: Edwin Mejia , Tim

Jan 25, 2026

Sullivan Cadillac responded

Thank you for your wonderful review, Alan! We truly appreciate your kind words about our professional and friendly service staff, as well as our outstanding sales team. At Sullivan Cadillac, we strive to provide fast and reliable service, and it's fantastic to hear that you had a great experience. We look forward to welcoming you back next time! Sincerely, The Sullivan Cadillac Team

January 12, 2026

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Employee Rating

Been dealing with Sullivan for 17 years no complaints. Always took care of me and my vehicles. More

by DEET655
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Bob Vitrano

Jan 12, 2026

Sullivan Cadillac responded

Thank you for your fantastic review! We truly appreciate your loyalty to Sullivan Cadillac over the past 17 years. It's wonderful to hear that we've consistently taken care of you and your vehicles. We look forward to continuing to serve you in the future! Sincerely, The Sullivan Cadillac Team

December 31, 2025

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Employee Rating

I had a very nice experience purchasing my vehicle from Sullivan Cadillac. My salesperson Hailey was very professional and pleasant to work with, and even gave me a ride to drop off my rental car after we More

by itprofessional
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Hailey Bennett

Jan 01, 2026

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience at Sullivan Cadillac and that Hailey and Rich made your vehicle purchase enjoyable. Your feedback about the service you received means a lot to us. We hope to see you again soon and appreciate you choosing Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

December 30, 2025

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Employee Rating

I’ve had a great experience with this dealership. . I do think that when I made the appointment for my 2025 1st oil change & check up my service person should mention it could take up to 3 hours, wo More

by Vaw412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Sullivan Cadillac responded

Thank you for sharing your experience with us. We're glad to hear you had a great experience at Sullivan Cadillac, but we appreciate your feedback regarding the communication about service times and addressing your questions. We continually strive to improve our customer service and ensure all details are communicated clearly. Please feel free to reach out directly to us so we can assist you further with any remaining questions about your vehicle. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

December 04, 2025

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Employee Rating

Chris Fredricks is an OUTSTANDING professional ! Everything went smoothly & in 36 months I’ll be leasing another Cadillac from him. The entire staff @ Sullivan Cadillac in Ocala, Florida are the b More

by randall48236
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2025

Sullivan Cadillac responded

Thank you for your wonderful review, Randall! We’re thrilled to hear about your positive experience with Chris and the entire team at Sullivan Cadillac. We look forward to assisting you with your next Cadillac lease in 36 months. Your support means a lot to us! Safe travels in your new vehicle! Sincerely, The Sullivan Cadillac Team

November 16, 2025

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Very efficient and easy to work with Great selection of vehicles and prices are reasonable More

by CRAVENHOME46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Edwin Mejia

Nov 16, 2025

Sullivan Cadillac responded

Thank you for your kind words! We’re thrilled to hear that you found Sullivan Cadillac efficient and easy to work with, and that you appreciated our selection and pricing. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

November 09, 2025

Dealership Rating
Employee Rating

They sold us a CPO Vehicle as being certified when in fact, the vehicle had been in a moderate to severe collision. This plummeted our resale or trade in value by $10,000 dollars. Sullivan Cadillac … is More

by PONCEDUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 10, 2025

Sullivan Cadillac responded

Thank you for taking the time to share your feedback. We understand how important it is for customers to have full confidence in their vehicle’s condition and value. At Sullivan Cadillac, we value hearing from our customers as it allows us to continually improve how we present and review vehicle details before a sale. If you’d like to talk more about your concerns, please feel free to reach out to us directly. Your insights are valuable as we strive to enhance our service. Sincerely, The Sullivan Cadillac Team

November 06, 2025

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Employee Rating

I had a great experience at Sullivan Cadillac. The whole process of selecting and purchasing a vehicle was smooth and transparent. I highly recommend Sullivan Cadillac. More

by tbarfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Shelby Moscorelli

Nov 06, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience at Sullivan Cadillac and that the vehicle selection and purchasing process was smooth and transparent. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

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