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Richard Keefe
Richard Keefe at Lithia Ford Lincoln of Boise
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Richard Keefe | Page 2

Parts Manager

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.7
79 Reviews
4.7

79 Reviews

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79 Reviews of Richard Keefe

October 12, 2023

Dealership Rating
Employee Rating

Very helpful in a difficult situation Prompt response when I was in a low service area for cell service exceeded my expectations in my initial phone call More

by JIMLEDINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Laughlin, Trisha Feigel, Tyler Neal , Stephen, and Chris , worked as a team were very helpfull

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Oct 13, 2023

Lithia Ford Lincoln of Boise responded

Jim, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

August 30, 2023

Dealership Rating
Employee Rating

Matt was very helpful, Explained everything to me about my service that was being done. Thank You More

by tkups6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Kyle Hossfeld , Matt Carroll

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Aug 31, 2023

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

August 25, 2023

Dealership Rating
Employee Rating

The Lithi group has always been a big part of our motoring history. There sales people and service staff are the best you could possibly ask for. More

by golferguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Lisa Crabtree, Curt Carlson, Allen Oltman

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Aug 25, 2023

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to leave us a five-star rating. Thank you for choosing Lithia Ford Lincoln of Boise. We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

August 10, 2023

Dealership Rating
Employee Rating

Grant went out of his way to help us! Everything went quickly and everyone was professional and understanding of our situation. He helped get us back on the road in a beautiful truck! We More

by MRSMCADOO2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gennadiy Barbin, Grant Bothen

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Aug 11, 2023

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Grant and our team here at Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

August 10, 2023

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Employee Rating

I always receive fantastic service from the Lithia Ford service center. Allen always ensures service is done correctly, and timely! More

by Hunterhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Oltman

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Aug 11, 2023

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for Allen and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

July 04, 2023

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Employee Rating

Everything was good. Went in for what I needed and not up selled for anything I didn’t need More

by maranblynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Lisa Crabtree, Phillip Stevenson

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Jul 04, 2023

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with a positive experience. We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

July 01, 2023

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Employee Rating

That’s good Service fast to change oil filter and check everything I like that. Thank you for the service. More

by AHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gennadiy Barbin, Neris Saric, Shannon Pike

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Jul 03, 2023

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

Jul 03, 2023

AHA responded

Thank you for all the service the car

June 08, 2023

Dealership Rating
Employee Rating

Lithia for the most part is not a friendly place the people are RUDE don’t bother me attitude Curt was ok but not cordial More

by JAHJAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rhett Sheeder, Curt Carlson

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Jun 12, 2023

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

May 08, 2023

Dealership Rating
Employee Rating

Have always been great to work with good communication as well as getting us back on the road as soon as possible.thanks More

by lbrinkley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Kyle Hossfeld, Tyler Neal

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May 08, 2023

lbrinkley responded

all good thanks

May 04, 2023

Dealership Rating
Employee Rating

Did great with my car and getting it back to me at a good time More

by Tyrel.rarick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Neal

Helpful
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May 04, 2023

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

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