Richard Klaben | Page 10
President
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 5 mos
Industry Experience
50 yrs, 6 mos
137 Reviews
Write a Review137 Reviews of Richard Klaben
August 10, 2019
Great Friendly Techinicians! Great Service! I've used their service through 5 vehicles! I think that saids it right there, I would of went somewhere else. I know Jr and Joe Klaben from a good I've used their service through 5 vehicles! I think that saids it right there, I would of went somewhere else. I know Jr and Joe Klaben from a good Friend of mine that does business for them, I have to say Mrs. and Mrs. Klaben have raised a Fine group of boys! I don't know Richard that good but the time I met him an awesome guy! More
Other Employees Tagged: Justin L. Bolen, Don Jacobs, Brian Franklin , John Coco III, Corey Graham, Caleb Jacobs, Steve Workman
July 09, 2019
Bought new Jeep Wrangler I ordered a new Jeep Wrangler, John Coco & his staff went out of their way too make my buying experience an A+, Jeep arrived super fast and i will cer I ordered a new Jeep Wrangler, John Coco & his staff went out of their way too make my buying experience an A+, Jeep arrived super fast and i will certainly continue to give Klaben my business. Thanks again More
Other Employees Tagged: John Coco III
May 31, 2019
Amazing experience I went into Klaben with no high hopes but i tried my luck anyways it was time to upgrade to a bigger family vehicle and Carl and his manager tim work I went into Klaben with no high hopes but i tried my luck anyways it was time to upgrade to a bigger family vehicle and Carl and his manager tim worked their hands to get me in a 2019 Dodge Journey with nothing down I couldn’t be any happier Klaben will always have my business ! Thanks again guys :) More
Other Employees Tagged: Timothy Beane , Kim Devlin, Carl Esker
May 20, 2019
The best ever dealer experience! This is my second truck lease in the last three years. My daughter just recently started her second Jeep lease in the last three years. We both work w This is my second truck lease in the last three years. My daughter just recently started her second Jeep lease in the last three years. We both work with Justin Bolen. I originally went to this dealership because of their past reputation that I heard from numerous clients of The Klaben Auto Group over the past years including my parents and my brother. They are the most professional, honest dealership I have ever had contact with in my entire history of buying or leasing vehicles. Their employees are the friendliest most knowledgeable and helpful people I have ever dealt with in any business. My sales person Justin Bolen works very hard at trying to determine what vehicle you like, want and need. No pressure. He is there to help and if he cant then he is there for you in the future if and when your ready to move forward with a new purchase. He doesn't want to sell you something you don't need! He also is very honest as are the management staff during the pricing and financing process. The service department is just as good. They take care of you like your family! Truly an overall great experience. I'm a customer for life. If you want a Chrysler product this is the place to go!!! Guy Giarrano More
Other Employees Tagged: Justin L. Bolen, Joe Hilliard , Kim Devlin, Corey Graham, Justin Stinnett
April 29, 2019
Above and beyond Cant say enough about how great it is to be treated like a part of the klaben family. Joe constantly amazes us with his loyalty and compassion. Hes Cant say enough about how great it is to be treated like a part of the klaben family. Joe constantly amazes us with his loyalty and compassion. Hes loyal not only to his job but the customer and the brands that klaben sells More
Other Employees Tagged: Joe Hilliard
April 28, 2019
Making klaben great as always Joe Hilliard at the service garage is more than enough reason to have everyone buy a vehicle at the Klaben Chrysler dealership. We have purchased m Joe Hilliard at the service garage is more than enough reason to have everyone buy a vehicle at the Klaben Chrysler dealership. We have purchased more than 20 vehicles from klaben, due to our jobs. Joe has treated everyone of them like we bought our forever car & like it was a Porsche or Lamborghini We called last minute on friday 4/26/19 with a vehicle emergency. Had to get vehicle towed in at 3 pm was suppose to leave for north carolina at that same time. Joe and the tech stayed after when they should of been going home and made sure our vehicle was right so we could be on the road as quick as possible, Joe and the tech didnt have to stay and do this for us. they could of made us wait until saturday morning for it to be finished. i do not know the techs name but kudos to them both. More
Other Employees Tagged: Joe Hilliard
April 03, 2019
Service And Past Sales Review My experience with Klaben service department has always been awesome. I have been a client of Klaben Chrysler for almost 25 years. My parents, my son, My experience with Klaben service department has always been awesome. I have been a client of Klaben Chrysler for almost 25 years. My parents, my son, my daughter and brother have purchased Chrysler products for many years. We go back every time we need a new car or truck. The service and sales department has some of the most professional, honest and courteous people I have ever met in any business. I highly recommend this dealership to anyone who wants a hassle free experience!!! More
Other Employees Tagged: Justin L. Bolen, Joe Hilliard , Kim Devlin, Corey Graham, Justin Stinnett
March 28, 2019
Excellent Service The folks at klaben Chrysler Jeep are the best! They are always friendly, and have extensive knowledge. This is the place to go for Jeep service. The folks at klaben Chrysler Jeep are the best! They are always friendly, and have extensive knowledge. This is the place to go for Jeep service. More
Other Employees Tagged: Michael Van Hoose , Justin Stinnett
March 25, 2019
Chris Volk Made The Difference.. The purchase of a vechile can be stressful and intimidating at most dealerships, BUT at Klaben Chris Volk removed ALL barriers with his Candour and In The purchase of a vechile can be stressful and intimidating at most dealerships, BUT at Klaben Chris Volk removed ALL barriers with his Candour and Incredible Personality! He simply understood NEEDING to have Flexibility of Hours (given my spouse's shift work scheduling), while offering an Ever Critcal Candid/Trustworthy Approach EVEN to the point of "Standing By An Offer" where mathmatical error was made (in our favor) IRRESPECTIVE OF THE DEALERSHIPS Financial Loss! Such reflects Integrity and Dedication, beyond measure...... We Remain Most Greatful to Chis and his Team at Klaben! Tricia Honn More
Other Employees Tagged: CHRIS VOLK
March 11, 2019
AMAZING!!! What an amazing team Klaben has! From start to finish they worked to get me into the vehicle I desired. My family has dealt with Klaben and especially What an amazing team Klaben has! From start to finish they worked to get me into the vehicle I desired. My family has dealt with Klaben and especially Mike Cooney for over 15 years, and I have always felt like family. Thank you to everyone who helped me with my new Jeep. Customer for life!! More
Other Employees Tagged: Brian Franklin , Carl Esker, Noah Hewitt, Chuck Lindon, Mike Cooney