Richard Klaben | Page 9
President
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 4 mos
Industry Experience
52 yrs, 5 mos
159 Reviews
Write a Review159 Reviews of Richard Klaben
January 29, 2021
I have done business with Klaben for 11 years and will continue!!! Everyone from sales to finance was polite and professional when I purchased my truck. continue!!! Everyone from sales to finance was polite and professional when I purchased my truck. More
Other Employees Tagged: Justin L. Bolen, Artie Gissinger, Steve Stephens , Kim Devlin
January 25, 2021
Justin and Joe Hilliard make a great team.Justin always Justin and Joe Hilliard make a great team. Justin always has a smile on his face. Its always a pleasure to see you. Justin keep up the great job. Justin and Joe Hilliard make a great team. Justin always has a smile on his face. Its always a pleasure to see you. Justin keep up the great job. More
Other Employees Tagged: Justin Stinnett
January 21, 2021
I recently traded in my vehicle for a Dodge Grand Caravan. I normally deal with Klaben Ford who have always taken great care of myself and other family members. I contacted Dave Mott at Klaben Ford. Caravan. I normally deal with Klaben Ford who have always taken great care of myself and other family members. I contacted Dave Mott at Klaben Ford. I explained that I was looking to trade in for a van since my kids are getting older and bigger he contacted Justin Bolen at Klaben Chrysler and worked with him to set up the trade. Dave did not just turn it over to Justin he worked hand and hand with him and stayed while Justin showed me the vehicle making sure that I was satisfied. Justin was great in his knowledge of the vehicle and showing me all the features. Justin made this process fast and easy everything was set up and prepared when I arrived. I cant thank Dave and Justin as well as Richard Klaben and Chrysler Klaben enough for once again helping me get into a new vehicle to better suit my family. More
Other Employees Tagged: Justin L. Bolen , Brian Franklin, Dave Mott
January 15, 2021
Big shout out to all the Klaben guys!!! You guys rock and a big shout out to Justin for always meeting my service needs!! I will forever buy my jeeps from you!!! a big shout out to Justin for always meeting my service needs!! I will forever buy my jeeps from you!!! More
Other Employees Tagged: Justin Stinnett
January 14, 2021
The Sales staff were excellent. The Finance department was very helpful and I recommend them all. The device staff made the changes to my new vehicle. was very helpful and I recommend them all. The device staff made the changes to my new vehicle. More
Other Employees Tagged: Steve Stephens , Kim Devlin, Gilbert Perrin, Justin Stinnett
January 13, 2021
Very professional company all people very nice they also do very good work Had trailer hitch. Running boards installed the same day I went in thanks do very good work Had trailer hitch. Running boards installed the same day I went in thanks More
Other Employees Tagged: Justin L. Bolen , Kim Devlin, Scott Sobie, Justin Stinnett
January 11, 2021
This is my second Jeep with Klaben and they have me as a client for life. They went above and beyond once again. From the sales Dept with Dave Mott and Justin Bolen to the finance dept with Kim and lastly t client for life. They went above and beyond once again. From the sales Dept with Dave Mott and Justin Bolen to the finance dept with Kim and lastly the service dept with Cory and Brandon. They’ve made the process easy and fast and got me exactly what I wanted. I’ve always had such a great experience with everyone there. They are personable, helpful and I don’t have one bad thing to say about the Klaben team. Rich Klaben has done a phenomenal job with choosing his team. Thank you all for everything. Anyone looking for a lease or buy I highly recommend them! More
Other Employees Tagged: Justin L. Bolen , Kim Devlin, Corey Graham, Dave Mott & Brandon
January 08, 2021
I recently had my car serviced at Klaben. I want to say that after checking with my service technician specialist Justin Stinnitt several things about the service that was preformed were explained clearly that after checking with my service technician specialist Justin Stinnitt several things about the service that was preformed were explained clearly and put my mind at ease that I had been given great care for my car. Justin is a pleasure to work with and always makes sure I feel good about my experience at Klaben. More
Other Employees Tagged: Justin Stinnett
December 14, 2020
Best experience in a dealership. in a long time will be excited to get my next lease or purchase there next time. Very happy with my sales and everyone who worked out my deal excited to get my next lease or purchase there next time. Very happy with my sales and everyone who worked out my deal More
Other Employees Tagged: John Coco III, Brian Franklin
December 13, 2020
This dealership was very helpful with me when buying my first car! They are excellent! Their cars are excellent and in great shape! Thank you! first car! They are excellent! Their cars are excellent and in great shape! Thank you! More
Other Employees Tagged: Carl Esker, Brian Franklin

