Richard Klaben
Richard Klaben at Klaben Chrysler Jeep Dodge Ram

Richard Klaben | Page 9

President

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
5.0
164 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

45 yrs, 8 mos

Industry Experience

52 yrs, 9 mos

5.0

164 Reviews

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164 Reviews of Richard Klaben

May 01, 2021

Dealership Rating
Employee Rating

Straight forward sales, finance, and management. Great service department and people. Fair pricing. All starts with onsite, involved and honest ownership. Would highly recommend this dealership to anyone. More

by Fred Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Timothy Beane , Brian Franklin, Corey Graham, Justin Stinnett, John Stokes

April 22, 2021

Dealership Rating
Employee Rating

I can’t thank Tim and Jeff enough for the amazing truck deal they gave me on a brand new Laramie. They deliver the smoothest sales process in the business, it was truly effortless! I was provided all t More

by James Pettit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Timothy Beane , Jeffrey Beane, Kim Devlin

April 09, 2021

Dealership Rating
Employee Rating

I cant say enough about the care and compassion Joe Hilliard gives to everyone not just me. Brought my 2013 Avenger up from NC to get it serviced, because they couldnt figure it out. I always bring it More

by SHVDMONKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

March 23, 2021

Dealership Rating
Employee Rating

Joe Hilliard is and has been one of the reasons I take my vehicles there to be serviced. Our Chrysler 200 recently was in an accident and was a total loss. We did all of servicing at Klaben routine and other More

by SHVDMONKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard , Justin Stinnett

February 05, 2021

Dealership Rating
Employee Rating

Carl Eaker is our sales person who we have returned to year after year - he is patient, accommodating and explains all the features and benefits to make an informed decision on our vehicles. I highly reco More

by Christine M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Devlin, Carl Esker, Brian Franklin, Corey Graham, Kim Rafferty

January 29, 2021

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Employee Rating

I have done business with Klaben for 11 years and will continue!!! Everyone from sales to finance was polite and professional when I purchased my truck. More

by ZEVY52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen, Artie Gissinger, Steve Stephens , Kim Devlin

January 25, 2021

Dealership Rating
Employee Rating

Justin and Joe Hilliard make a great team.Justin always Justin and Joe Hilliard make a great team. Justin always has a smile on his face. Its always a pleasure to see you. Justin keep up the great job. More

by SHVDMONKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Stinnett

January 21, 2021

Dealership Rating
Employee Rating

I recently traded in my vehicle for a Dodge Grand Caravan. I normally deal with Klaben Ford who have always taken great care of myself and other family members. I contacted Dave Mott at Klaben Ford. More

by P.Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen , Brian Franklin, Dave Mott

January 15, 2021

Dealership Rating
Employee Rating

Big shout out to all the Klaben guys!!! You guys rock and a big shout out to Justin for always meeting my service needs!! I will forever buy my jeeps from you!!! More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Stinnett

January 14, 2021

Dealership Rating
Employee Rating

The Sales staff were excellent. The Finance department was very helpful and I recommend them all. The device staff made the changes to my new vehicle. More

by Mustangsad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Stephens , Kim Devlin, Gilbert Perrin, Justin Stinnett

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