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Richard Klaben
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Richard Klaben | Page 11
President
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
136 Reviews
I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 4 mos
Industry Experience
50 yrs, 5 mos
136 Reviews
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136 Reviews of Richard Klaben
March 03, 2019
Customer service Always responsive to any of my vehicle needs. Family atmosphere all the time. I have been dealing with Klaben for over 20 years. First Jeep was from M Always responsive to any of my vehicle needs. Family atmosphere all the time. I have been dealing with Klaben for over 20 years. First Jeep was from Mark Kaiser. A great guy who passed away to soon. More
by Jpav
Verified CustomerOther Employees Tagged: Joe Hilliard, Brian Franklin , John Coco III, Kim Devlin, Carl Esker, Justin Stinnett
Helpful 
November 10, 2018
Leasing a new car Very helpful with questions- showing features of car- quick to respond back with answers to my questions! Pleasant experience! Knowledgeable of produc Very helpful with questions- showing features of car- quick to respond back with answers to my questions! Pleasant experience! Knowledgeable of products! Would highly recommend this dealership!! More
by NMARTIN4617
Other Employees Tagged: Nick Brandt, Tom Papish
October 20, 2018
Dealership is Great From the sales team service team and the management they did a great job taking care of us above and beyond couldn’t ask for a better group to deal w From the sales team service team and the management they did a great job taking care of us above and beyond couldn’t ask for a better group to deal with. More
by DOWENS01
Other Employees Tagged: Don Jacobs , Caleb Jacobs, Justin Stinnett, Matt King
October 03, 2018
Professional in every respect, every time This is my sixth purchase. Every experience With Klaben Auto over the years (sales, service & body shop - unfortunately) has been of the highest calib This is my sixth purchase. Every experience With Klaben Auto over the years (sales, service & body shop - unfortunately) has been of the highest caliber and utmost in customer experience. In this most recent transaction, Don Jacobs’ assistance in generating a special factory order Ram was invaluable and Richard Klaben was exceedingly generous with regard my trade valuation. Customer for life. More
by JS
Other Employees Tagged: Don Jacobs
October 01, 2018
Great time I have leased several vehicles from Gilbert and I have enjoyed every part. I will always go to him at Klaben and can guarantee it will be an awesome t I have leased several vehicles from Gilbert and I have enjoyed every part. I will always go to him at Klaben and can guarantee it will be an awesome time. Thank you so much for making a usually bad time so good every time!! More
by Fantastic time
Other Employees Tagged: Steve Stephens, Brian Franklin, Timothy Beane , Kim Devlin, Chuck Lindon, Gilbert Perrin, Jeff Reider, Fred Seeley II, Justin Stinnett
September 23, 2018
I trust Klaben Dodge for service on my Charger. Klaben Chrysler Jeep Dodge Ram, has service with convience such as a loaner vehicle, when the service is going to be time consuming. The service was d Klaben Chrysler Jeep Dodge Ram, has service with convience such as a loaner vehicle, when the service is going to be time consuming. The service was done correctly the first time A++.Joe Hilliard Knows how to take care of customers he does a great job. More
by Eric CHARGER
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Artie Gissinger, Brian Franklin , Matt King, coordinates his team to be winners.
September 18, 2018
Klaben NEVER falls short!! In for a recall. No hassles - comfortable waiting area with breakfast rolls and coffee. Richie from service department is perfect representative for In for a recall. No hassles - comfortable waiting area with breakfast rolls and coffee. Richie from service department is perfect representative for top notch dealership. They have it covered on all levels! LOVE THESE GUYS! More
by Heideman Clan
Other Employees Tagged: Richie Epling
September 05, 2018
Klaben Goes the Extra Mile Mr. Klaben and his team are incredible. Their dealerships are always clean and comfortable. Their sales teams are not pushy. They say a successful bus Mr. Klaben and his team are incredible. Their dealerships are always clean and comfortable. Their sales teams are not pushy. They say a successful business starts at the top. With that said there is no wonder why these are the best dealerships around. Tim and Jeff Beane at the Dodge Jeep Ram store were outstanding. They treated me like I was a member of their family. Their priority was to make sure i was happy and they exceeded that. I can’t forget to mention Kim Devlin in the finance department. She made me feel comfortable and got me in and out of there in no time. Thank you Mr Klaben! You have a customer for life More
by Jrfish4
Other Employees Tagged: Timothy Beane , Jeffrey Beane, Kim Devlin
August 21, 2018
A/C check- tire check- drivers seat damaged Tom & Richard were fabulous to work with! Listened to my concerns! Work was done in a timely manner! Follow up phone call was was also done! Tom & Richard were fabulous to work with! Listened to my concerns! Work was done in a timely manner! Follow up phone call was was also done! More
by NMARTIN4617
Other Employees Tagged: Tom Papish
July 18, 2018
Outstanding service from Klaben. You are the best!!! Klaben has always provided outstanding service. Joe Hilliard always follows through on all my Jeep needs. I am very pleased with the staff at Kalben Klaben has always provided outstanding service. Joe Hilliard always follows through on all my Jeep needs. I am very pleased with the staff at Kalben. More
by dlautz13
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Brian Franklin , Justin Stinnett
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