Richard Klaben
Richard Klaben at Klaben Chrysler Jeep Dodge Ram

Richard Klaben | Page 17

President

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
5.0
164 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

45 yrs, 8 mos

Industry Experience

52 yrs, 9 mos

5.0

164 Reviews

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164 Reviews of Richard Klaben

March 24, 2017

Dealership Rating
Employee Rating

Fantastic Klaben has always been the place I get my vehicles. They always have excellent service and can meet me in the middle and usually work out a great deal More

by Nina13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Stephens , Kim Devlin, Gilbert Perrin

March 21, 2017

Dealership Rating
Employee Rating

New Jeep from Klaben Dealing with Klaben is so easy and straight forward. Our sales rep Justin B went above and beyond getting us a great price and showing us all the fea More

by Susan M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen , Kim Devlin

February 18, 2017

Dealership Rating
Employee Rating

Very satisfied Our salesman..Ken...was extremely professional courteous and listened to our needs and presented options that caused us to make a purchasing decision More

by grandma44203
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin, Ken Schwickrath

February 10, 2017

Dealership Rating
Employee Rating

Same Jeep, New year Got into a wreck with a jeep we got from them and they put us in a brand new one with no issues at a better rate. More

by Chasebud420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Coco III, Brian Franklin

January 12, 2017

Dealership Rating
Employee Rating

Bryan seidita Gary was awesome to work with. For buying my first new vehicle I was pretty nervous but he made me feel a lot better about finally going through with More

by Atidies5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard , Gary Damis, Brian Franklin

January 05, 2017

Dealership Rating
Employee Rating

The salesmen are always professional and courteous! We like the professionalism of the people in sales, finance and service. It is just easy and we like easy! Thank you for that! This is our 4th vehi More

by Sam59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Esker, Joe Belliam, Jennifer Bowen

December 24, 2016

Dealership Rating
Employee Rating

Top-notch Customer Service by Carl Esker! We've know Richard Klaben for years so we went to Klaben Auto for their continued reputation of honesty, trust and excellent service. Carl Esker took More

by Christine M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Esker, Brian Franklin

Dec 25, 2016

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your comments. Thanks especially for the kind words and especially for the trust you have placed in Klaben. We are committed to your ongoing satisfaction.

December 23, 2016

Dealership Rating
Employee Rating

Such a great experience.... very efficient as well I came in to Klaben with a small idea of what I was looking to do. They helped me get out of my current situation and into a great one! I love the veh More

by JSMIALEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Coco III, Brian Franklin

December 22, 2016

Dealership Rating
Employee Rating

Amazing! John was very helpful and wanted to make sure I was happy! I'm super happy with my purchase & I recommend this place to anyone. More

by Isabellaschri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Coco III, Brian Franklin

December 20, 2016

Dealership Rating
Employee Rating

Honest and Transparent Klaben auto group was a highly recommended dealership however I have purchased and leased many cars and was very skeptacle of the hype. I emailed the More

by Tommy T
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Coco III, Kim Devlin

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