Richard Knase | Page 4

Buying process was easy and simple but I had to go back the next day to get the car detailed and they took roughly 3 hours. When it came back the wheels had been polished but no factory sticker markings we the next day to get the car detailed and they took roughly 3 hours. When it came back the wheels had been polished but no factory sticker markings were removed, streaks were all over the windows, there were no floor mats and all the stickers on the dashboard were still on. I told my sales rep there were no mats. He then took a packaged group of mats not from my car handed them to me and told me i was good to go. I proceeded to put the Mats in myself while voicing my disappointment in the fact I was doing so and multiple sales reps just watched and said yeah our detailers suck. I then asked to speak with a manager. I was not able to get to one until I walked up to the tower and asked a sales rep right in front to get me one. He apologized but gave me excuses like there were only 2 detailers and they don’t speak English very well. Finally I told them I had worked at a dealership before and if I had done any of this I would have been fired. Finally when they came back with my car the streaks and water marks were ALMOST fully gone as I’m driving away I realized the factory stickers on the dash WERE STILL THERE. Should have just done it myself by going to a car wash would have saved a lot of time. Crazy customer service, only would go back because the sales rep promised me a free tank of gas if I came in the next time I needed one. More

by csackmaster21 Verified Customer Verified Customer

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Great service, great deal, would recommend to friends. Was able to complete the purchase in a timely manner Was able to complete the purchase in a timely manner More

by kdeanz Verified Customer Verified Customer

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Van Chevrolet Buick GMC made the process super easy for me to purchase my first truck! me to purchase my first truck! More

by MISSGENESISELIAS Verified Customer Verified Customer

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Great experience from everyone at the dealership. Great experience from everyone at the dealership. Thanks. Great experience from everyone at the dealership. Thanks. More

by Truck buyer Verified Customer Verified Customer

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This is my 4th car with this dealership, so I think it goes without saying that I'm always pleased with the outcome. goes without saying that I'm always pleased with the outcome. More

by NANCYMERCURIO Verified Customer Verified Customer

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Amazing customer service. Chris Miller and and Logan were so awesome and helped me with everything I needed. They went above and beyond to help me and made sure I left the dea Chris Miller and and Logan were so awesome and helped me with everything I needed. They went above and beyond to help me and made sure I left the dealership very happy and satisfied. More

by GRACIEDEBOER Verified Customer Verified Customer

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They were super easy to work with. This is our second time buying from them This is our second time buying from them More

by CYNTHIADILTS Verified Customer Verified Customer

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Never received 1400 check we agreed on deal bad service we have a signed letter we have a signed letter More

by gericlark44 Verified Customer Verified Customer

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Dave is the best we only buy cars from him financing was easy and friendly easy and friendly More

by BEAM1875 Verified Customer Verified Customer

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I got the 2024 Colorado with no buyers remorse this is the 6th vehicle from Van that I have purchased and I feel like they treat me better every time.. I guess they like loyal members. Funny thing I got the 6th vehicle from Van that I have purchased and I feel like they treat me better every time.. I guess they like loyal members. Funny thing I got the truck for my son but I think I Am going to keep it. I wish I could include a pic. Lol. I will be going back for my next purchase. Maria was the sales Woman that helped me shout out to her 5 out of 5 stars. More

by ESILGUERO Verified Customer Verified Customer

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