Richard LaRussa | Page 26

Very efficient and knowledgeable, I am satisfied with my new 2019 RAV4 hybrid, highly recommend Toyota of Scranton. Looking forward to going back for maintenance and services. new 2019 RAV4 hybrid, highly recommend Toyota of Scranton. Looking forward to going back for maintenance and services. More

by INDZANA1 Verified Customer Verified Customer

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Bought a used Toyota Tundra 4 years old. Truck wasn’t detailed, made a weird noise That was gonna be fixed was told it had all service records up to date and truck went through their used car inspection detailed, made a weird noise That was gonna be fixed was told it had all service records up to date and truck went through their used car inspection process. Long story short after many visits and talking to many people I was finally getting somebody that said we’re gonna fix this issue. Vito and Allan and another gentleman worked with me making the process as easy as possible while truck is being fixed and that they stand behind their vehicles. I highly recommend speaking with Vito directly if you have any issues. Also Allan came into garage after the truck was ripped apart to personally see me and assure me that it’s being fixed the right way. That meant a lot to me. I can’t say enough about these guys and dealership as a whole. Had some issues but they’ve all since not only been corrected but in my eyes they treated me with the utmost respect during the process. I can’t say enough good about Vito and Allan, these guys represent what Toyota stands for and backing of the name. Stand up gentleman. Even had me go into garage to see my truck ripped apart and new parts to assure me what they said was exactly what they were doing. More

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Griffin Pond Animal Shelter Toyota is a supportive company and has always supported and assisted Griffin Pond. We are so blessed to be able to work with them. Amazing staff! Toyota is a supportive company and has always supported and assisted Griffin Pond. We are so blessed to be able to work with them. Amazing staff! More

by ASHLEY61 Verified Customer Verified Customer

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Professional They Made Buying A New Truck As Easy And Enjoyable As Possible. They Even Delivered The Paper Work And My New Truck To My Place Of Business, Saved They Made Buying A New Truck As Easy And Enjoyable As Possible. They Even Delivered The Paper Work And My New Truck To My Place Of Business, Saved Me A Lot Of Time. More

by LROSSI64 Verified Customer Verified Customer

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Overall Good Experience for First-Time Leaser AJ went above and beyond to answer all of our questions and make sure everything went smooth. The finance professional, Howard, was such a delight to AJ went above and beyond to answer all of our questions and make sure everything went smooth. The finance professional, Howard, was such a delight to work with and very thorough! This was my first lease and he made sure I understood everything before leaving. The finance director Rich, on the other hand, was unnecessarily rude and tainted the experience for us, which is the only reason I gave 4 instead of 5 stars. More

by fsolovey Verified Customer Verified Customer

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Fabulous! Great service, knowledgeable people who did not try to up sell you. You tell them what you want, they will tell you the model that meets your needs a Great service, knowledgeable people who did not try to up sell you. You tell them what you want, they will tell you the model that meets your needs and was honest about me not needing the highest priced model. More

by MRSEMU81002 Verified Customer Verified Customer

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Great dealership Great team of people making my experience better than I could have imagined!! I am a very happy customer. The facility is very amazing also. Great team of people making my experience better than I could have imagined!! I am a very happy customer. The facility is very amazing also. More

by JMM6467 Verified Customer Verified Customer

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Simply Awesome! Easy in easy out. Staff is friendly and knowledgeable. Customer service is simply awesome! Highly recommend this place for sales and service. Always b Easy in easy out. Staff is friendly and knowledgeable. Customer service is simply awesome! Highly recommend this place for sales and service. Always been pleased. More

by Steve B Verified Customer Verified Customer

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Buying a car I found that it was a pleasant experience. The salesman, Bryan, was extremely helpful and kind. He took his time showing me the workings of the car wh I found that it was a pleasant experience. The salesman, Bryan, was extremely helpful and kind. He took his time showing me the workings of the car which I appreciated. More

by CHIAVACCIM Verified Customer Verified Customer

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Ten plus sales and finance departments At Toyota of Scranton Doug in sales and Rich and Jena and Marco in finance made our deal very smooth sailing they treat you like family and go above a At Toyota of Scranton Doug in sales and Rich and Jena and Marco in finance made our deal very smooth sailing they treat you like family and go above and beyond ! Thank you very much if their were a rating from 1-20 we would give you a 20 ! More

by beckconnie55 Verified Customer Verified Customer

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