Richard LaRussa | Page 6

Toyota of Scranton responded

Dear Chris, Thank you for taking the time to leave such a fantastic 5-star review! We're thrilled to hear that Nate, Richie, and Jax provided you with an awesome car-buying experience, even though you purchased the car from out of state. At Toyota of Scranton, we pride ourselves on making the process as smooth and hassle-free as possible, regardless of your location. Your kind words are a testament to our team's dedication and commitment to customer satisfaction. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your business and hope you enjoy your new car for many miles to come. Safe travels, and thanks again for choosing Toyota of Scranton! Best regards, Toyota of Scranton Team

Toyota of Scranton responded

Dear Chris, Thank you for taking the time to share your wonderful 5-star review with us! We're thrilled to hear that Richard was instrumental in making your out-of-state car purchase a smooth and positive experience, especially as it was your first time. Our team at Toyota of Scranton takes great pride in assisting customers like you, and it's fantastic to know that Richard put your mind at ease and guided you through the process with confidence. Your kind words are a testament to his dedication and expertise. If you ever need any further assistance or have questions down the road, please don't hesitate to reach out. We're here to support you every step of the way. Enjoy your new car, and thank you for choosing Toyota of Scranton! Best regards, Toyota of Scranton Team

Toyota of Scranton responded

Dear LACH18433, Thank you so much for taking the time to share your positive experience at Toyota of Scranton! We are thrilled to hear that you purchased a new vehicle with us and that our staff was able to provide you with friendly and helpful service. Customer satisfaction is our top priority, and we are delighted to know that you had a positive interaction with our team. If you ever have any questions or need assistance in the future, please do not hesitate to reach out to us. We are always here to assist you with any automotive needs you may have. Once again, thank you for choosing Toyota of Scranton for your vehicle purchase. We greatly appreciate your business and look forward to serving you again in the future. Best regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear MMOROSKI0, Thank you so much for taking the time to share your positive experience at Toyota of Scranton! We are thrilled to hear that you had a great service and purchase experience with our attentive staff. At Toyota of Scranton, we genuinely value our customers, and it's our goal to ensure that every customer feels valued and appreciated. We're delighted that you felt our team's dedication to working with you on pricing and trade-in costs, and we appreciate your trust in us to make your car-buying experience a smooth and satisfying one. Your feedback means a lot to us, and it motivates us to continue delivering exceptional service to all our customers. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future. Best regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

Hello Chris, Thank you for sharing your out-of-state car buying experience with us! We're thrilled to hear that Jax was able to provide you with the guidance and support you needed to make this process a success, especially as it was your first time. At Toyota of Scranton, we're committed to making every step of the car buying journey as smooth as possible, regardless of the circumstances. We're glad that Jax's assistance put your mind at ease and enabled you to confidently navigate through the process. Should you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help whenever you need us. Thank you for choosing us for your car purchase, Chris, and we hope you're enjoying your new vehicle to the fullest! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

We greatly appreciate you taking the time to share your positive experience with us at Toyota of Scranton. We're thrilled to hear that Joe Gatto and Corey Boyton provided you with exceptional communication and service. It's truly rewarding to know that our team's efforts have left such a positive impression on you. Your recommendation means a lot to us, and we're committed to maintaining the high standard of service that you've come to expect from us. Should you need anything in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again at Toyota of Scranton. Thank you for choosing us and being a part of the DC Toyota family. Best regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

ben p, Thank you so much for your kind words and for choosing Toyota of Scranton for your car-buying needs! We're thrilled to hear that Corey, Rich, and the rest of our team were able to provide you with an exceptional experience. We understand that finding the right vehicle can be a journey, and we're glad you were willing to make the drive to our dealership. Providing excellent service and fair pricing is at the core of what we do, and we're delighted to hear that our team was able to meet your expectations. It's wonderful to know that you had a fantastic car buying experience with us. We believe that every customer deserves a smooth and enjoyable process, and we're happy to have achieved that for you. We truly appreciate your trust in us and your willingness to consider us for your future vehicle purchases. Please don't hesitate to reach out whenever you're ready for your next car, and we'll be here to assist you with the same level of care and dedication. Thank you for taking the time to share your positive feedback. We look forward to continuing to serve you and your family in the future. Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

Hello Rambo, Thank you so much for sharing your wonderful experience at our dealership! We're absolutely delighted to hear that you're enjoying your new vehicle and that our team, from the salesman to the finance department, provided you with such exceptional service. Treating our customers like family is one of our core values, and we're thrilled that you felt that warmth and respect throughout your entire journey with us. Your recommendation means the world to us, and we're grateful for your trust in sending others our way. If you ever need anything else or have more recommendations to make, please don't hesitate to reach out. We're here to assist you whenever you need us. Safe travels in your new vehicle, Rambo, and thank you again for choosing us for your automotive needs! Best regards, Mary Jo and the Toyota of Scranton Team

Toyota of Scranton responded

Dear Mia, Thank you for taking the time to share your wonderful experience with Toyota of Scranton! We are thrilled to receive such positive feedback from our valued customers like you. Creating a comfortable and professional environment for our customers is one of our top priorities, and we are delighted to know that you felt at ease during your visit. Our team works diligently to ensure that every aspect of your experience, from browsing our inventory to the final purchase process, is as seamless and enjoyable as possible. Your satisfaction means the world to us, and we are grateful for the opportunity to serve you. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Toyota of Scranton, and we look forward to continuing to provide you with exceptional service and support for all your automotive needs! Warm regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

HAJ92278, We hope this message finds you well. We wanted to extend our heartfelt gratitude for taking the time to share your recent experience at Toyota of Scranton. Your feedback means a lot to us, and we're delighted to hear that you had a great and informative visit! Our team strives to provide exceptional customer service, and it's rewarding to know that you found our manager to be friendly and not pushy. Creating a welcoming and pressure-free environment is one of our top priorities, and we're thrilled that it resonated with you. Your kind words are a testament to our continuous efforts to deliver the best car-buying experience to our valued customers. At Toyota of Scranton, we remain committed to offering top-notch service, expert advice, and high-quality vehicles to meet your needs. If you have any further feedback or questions, please don't hesitate to reach out to us. We are always here to assist you in any way we can. Once again, thank you for choosing Toyota of Scranton for your automotive needs. We genuinely appreciate your business and look forward to serving you again in the future. Best regards, Mary Jo Preno Toyota of Stroudsburg