Richard Lagano | Page 7

The people at this dealership are very nice and knowledgeable about the cars. They also are very straightforward and there is no haggling involved. knowledgeable about the cars. They also are very straightforward and there is no haggling involved. More

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Echo Park and Dominic Burr were great to work with! I would recommend to a friend! I would recommend to a friend! More

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Really impressed with this location, facility and people. They were upfront with costs, efficient and I felt very comfortable the entire time. Mike, who assisted me, explained Echo Park's no haggle, straight They were upfront with costs, efficient and I felt very comfortable the entire time. Mike, who assisted me, explained Echo Park's no haggle, straightforward style. Plus, the sales reps are salaried and do not work off of commission. A huge plus! That means they put your interests first and I felt that. After my purchase, store owner Richard, spoke with me to ensure that I was satisfied with my purchase. His compassionate words were truly felt and appreciated. I would most definitely purchase with them again. Many thanks from a grateful customer! :) More

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Dominic was fantastic. He was so kind, attentive and willing (did!) Go the extra mile to ensure we were able to get everything suited to drive off the lot. He was so kind, attentive and willing (did!) Go the extra mile to ensure we were able to get everything suited to drive off the lot. More

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Víctor was awesome, he went over my options and explained everything from the begging of the process to the end! Echo Park is the only car dealership that is amazing from its staff to choices of vehicles and everything from the begging of the process to the end! Echo Park is the only car dealership that is amazing from its staff to choices of vehicles and why I keep coming when purchasing a car. More

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Ethan and Richard were amazing! Got me a fair deal for a trade and got me into an awesome 2022 Kia Carnival. Thanks so much echo park is awesome! Got me a fair deal for a trade and got me into an awesome 2022 Kia Carnival. Thanks so much echo park is awesome! More

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This was the best experience I have had when purchasing a vehicle. There is abundant of vehicles to choose from and the price is very good vehicle. There is abundant of vehicles to choose from and the price is very good More

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Took too long for paperwork. Payment is not industry standard. Salesman was a caring person. They told me I needed a cashiers check. No one said it had to be endorsed to WxhoPark Payment is not industry standard. Salesman was a caring person. They told me I needed a cashiers check. No one said it had to be endorsed to WxhoPark. We made the check out to ourselves and was ready to sign the check over when Richard Lagan informed us it must be make out to ExhoPark. I told Richard that he and his salesperson did not inform us of this. So back to the bank. We returned and was told that they could easily undo the deal as they are Hugh and do 600 cars per day. Well I am convinced why would I ever come back. To be talked down again. Not offered anything for my time and expenses of re-doing a check. The last straw was when I was handed the keys. One key fob would not work. I was told to try a new battery and bring it back if there was an issue. No offer to help me on the spot. Oh well. I am just a Senior getting talked down to and buying a 32k car. Just a chump to big Richard. More

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David was very helpful and the car buying experience was very relaxed and allowed me to shop for what I wanted. It was very hassle free and I got my car very quickly after figuring out what I wanted. very relaxed and allowed me to shop for what I wanted. It was very hassle free and I got my car very quickly after figuring out what I wanted. More

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My experience with EchoPark Thornton was, by far, the best ever. Victor was the agent assigned to me, and he was a delight to work with. He was friendly, professional, knowledgeable, and efficient. I' best ever. Victor was the agent assigned to me, and he was a delight to work with. He was friendly, professional, knowledgeable, and efficient. I'd definitely request his help every time! I traded in a car and was thrilled with the process. The dealership uses a combination of on-line research and a test drive to arrive at an offer. It's the first time ever that the dealership offered what I thought was fair. I'll definitely go to this dealership again. More

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