Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci | Page 16

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
395 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

46 yrs, 5 mos

Languages Spoken

English English

5.0

395 Reviews

Write a Review

395 Reviews of Richard Lanci

December 20, 2024

Dealership Rating
Employee Rating

Ben, Dennis & Frank are very helpful, professional and knowledgeable in service. They understand what I need and solve the problem quickly. Recommended!!! More

by nickle520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be pleased to hear about your kind words and high star rating! Thanks again for the recommendation, and have a fantastic day!

December 18, 2024

Dealership Rating
Employee Rating

I picked up my car from service and was greeted by Ben who graciously walked me to all the right locations and pulled up my car to help me unload my car seat from the loaner back to our car. He continued More

by evereev33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2024

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

December 16, 2024

Dealership Rating
Employee Rating

Ben and Rich lanci are the beat . I recommend BMW of Fort Washington to everyone who needs great service More

by Rasheedclark86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2024

Dealership Rating
Employee Rating

Great amazing service provided by Ben Ammar! I was unable to find a ride by a friend and he picked me up from my home. More

by yolondablewis
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Melany Del Toro, Alden Miller

Dec 15, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 13, 2024

Dealership Rating
Employee Rating

Ben and Alden was very helpful and considerate! ! They provided wonderFul customer service!! Thank you. More

by Archgirl80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2024

BMW of Fort Washington responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

December 11, 2024

Dealership Rating
Employee Rating

I stopped at BMW Fort Washington with no appointment bc I was having an emergency. I met Rich Lanci the service manager who assisted me and made sure I was taken care of. He arranged a ride for me home and t More

by gabrielle.v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Dec 14, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 11, 2024

Dealership Rating
Employee Rating

Came for service tbh is morning and was greeted by Ben. He provided excellent service and loved his energy. Melany was also very helpful with creating my loaner car paperwork. She is very knowledgeable abo More

by tedwards2016
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Melany Del Toro

Dec 13, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Dec 14, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

December 10, 2024

Dealership Rating
Employee Rating

Best services and care about the customer satisfaction and really recommended AAA+++ I am recommend BMW Fort whasington More

by Hadi.yanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

December 10, 2024

Dealership Rating
Employee Rating

Ben and Rich lanci very helpful. i recommend the service department to everyone. also my tech Miguel More

by Miguelacastillo321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 09, 2024

Dealership Rating
Employee Rating

Great experience at bmw Fort Washington. Dropping my dad 5 series. Ryan young was very helpful. Ben Ammar is the best get e home in IX m60 wow it was the best ride More

by rini.john944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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