Richard Loero
Richard Loero at Williamson Cadillac

Richard Loero

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
306 Reviews
4.8

306 Reviews

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306 Reviews of Richard Loero

May 29, 2025

Dealership Rating
Employee Rating

Super disappointed probably never buy a Cadillac again roadside assistance guy tried to hustle me $400 at my house More

by Arancibiabailbonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 30, 2025

Williamson Cadillac responded

We deeply regret that your roadside assistance experience was disappointing. Providing fair and reliable service is extremely important to us, and we apologize for any misunderstanding. We value your feedback and would like to work towards regaining your trust. Please contact me at janelysp@wagmiami.com so that we may make this right.

May 26, 2025

Dealership Rating
Employee Rating

Excelent service from Richard and all your staff. It's a pleasure always going there for service. More

by CARMRIV2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Varela

May 27, 2025

Williamson Cadillac responded

Richard and the team always strive to provide top-notch service, so we’re thrilled to hear your visit was a pleasure! We appreciate your support and look forward to welcoming you back.

May 23, 2025

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Employee Rating

Personalized attention and friendly excellent service Personalized and friendly attention excellent service from your employees thank you More

by TONNIRUSSO
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

May 23, 2025

Williamson Cadillac responded

We appreciate your thoughtful feedback! It's great to hear that our team provided the personalized attention and excellent service you deserve—we look forward to welcoming you again soon.

May 21, 2025

Dealership Rating
Employee Rating

Richard always resolves any issues quickly He is professional and makes sure you're being taken care of. More

by James@sushisakemiami.com
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

May 21, 2025

Williamson Cadillac responded

Thank you for sharing your experience. Richard’s professionalism and quick problem-solving ensure that every customer feels valued and well cared for. We’re grateful for your support!

May 05, 2025

Dealership Rating
Employee Rating

Everything good so far Customer service very good the cortesía in the waiting room too More

by RUSELA47
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

May 12, 2025

Williamson Cadillac responded

We’re so glad you had a great experience! Providing excellent service and a comfortable environment is our priority—thank you for your support.

May 05, 2025

Dealership Rating
Employee Rating

Everything was fine the service and the time they finished with the car Great company ?? More

by RUSELA47
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

May 06, 2025

Williamson Cadillac responded

Thank you for choosing us! We're delighted you had a smooth and enjoyable experience.

May 04, 2025

Dealership Rating
Employee Rating

Service was good, as always, even though my car was not washed as all of my previous visits and after waiting more than an hour and a half. But I was willing not to make a big deal about it. Until a couple More

by OCAMPOS16
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

May 06, 2025

Williamson Cadillac responded

We appreciate your loyalty and are glad to hear the service met your expectations, but we sincerely apologize for the oversight with your vehicle’s cleanliness. Your experience is important to us, and we’ll make sure this feedback is addressed. Thank you for bringing it to our attention.

May 02, 2025

Dealership Rating
Employee Rating

Richard, was incredibly helpful and got me in and out quickly! I would recommend him in a heart beat! More

by ORJ1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Williamson Cadillac responded

We’re thrilled to hear that Richard provided such efficient and helpful service. Your recommendation means a lot, and we’re grateful for your support.

May 02, 2025

Dealership Rating
Employee Rating

Thanks to Mr. Pardo and Richard for their prompt service. They kept me informed of the progress of the repair. Excellent!! More

by Augie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo

May 06, 2025

Williamson Cadillac responded

We’re delighted to hear that Mr. Pardo and Richard provided such timely and communicative service! Keeping our customers informed throughout the process is a priority, and we truly appreciate your positive feedback.

May 06, 2025

Augie responded

Always great service!!

April 29, 2025

Dealership Rating
Employee Rating

If this is going to help me to fix my car I can write the complete story. But it's no necesary because you already has it.Each visit to service was a problem:(Remplace Battery)Didn't put back the battery cas More

by ROMMELMEDRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 01, 2025

Williamson Cadillac responded

We sincerely regret the challenges you've faced during your service visits and understand your frustration. Your concerns highlight areas where we must improve, and we appreciate the opportunity to address them. Please reach out to me at janelysp@wagmiami.com so we can work toward a resolution that ensures your satisfaction.

May 01, 2025

Williamson Cadillac responded

We sincerely regret the challenges you've faced during your service visits and understand your frustration. Your concerns highlight areas where we must improve, and we appreciate the opportunity to address them. Please reach out to me at janelysp@wagmiami.com so we can work toward a resolution that ensures your satisfaction.

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