Richard Loero
Richard Loero at Williamson Cadillac
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Richard Loero

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
302 Reviews
4.8

302 Reviews

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302 Reviews of Richard Loero

May 05, 2025

Dealership Rating
Employee Rating

Everything good so far Customer service very good the cortesía in the waiting room too More

by RUSELA47
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

May 05, 2025

Dealership Rating
Employee Rating

Everything was fine the service and the time they finished with the car Great company ?? More

by RUSELA47
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

May 06, 2025

Williamson Cadillac responded

Thank you for choosing us! We're delighted you had a smooth and enjoyable experience.

May 04, 2025

Dealership Rating
Employee Rating

Service was good, as always, even though my car was not washed as all of my previous visits and after waiting more than an hour and a half. But I was willing not to make a big deal about it. Until a couple More

by OCAMPOS16
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

May 06, 2025

Williamson Cadillac responded

We appreciate your loyalty and are glad to hear the service met your expectations, but we sincerely apologize for the oversight with your vehicle’s cleanliness. Your experience is important to us, and we’ll make sure this feedback is addressed. Thank you for bringing it to our attention.

May 02, 2025

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Employee Rating

Richard, was incredibly helpful and got me in and out quickly! I would recommend him in a heart beat! More

by ORJ1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Williamson Cadillac responded

We’re thrilled to hear that Richard provided such efficient and helpful service. Your recommendation means a lot, and we’re grateful for your support.

May 02, 2025

Dealership Rating
Employee Rating

Thanks to Mr. Pardo and Richard for their prompt service. They kept me informed of the progress of the repair. Excellent!! More

by Augie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo

May 06, 2025

Williamson Cadillac responded

We’re delighted to hear that Mr. Pardo and Richard provided such timely and communicative service! Keeping our customers informed throughout the process is a priority, and we truly appreciate your positive feedback.

May 06, 2025

Augie responded

Always great service!!

April 29, 2025

Dealership Rating
Employee Rating

If this is going to help me to fix my car I can write the complete story. But it's no necesary because you already has it.Each visit to service was a problem:(Remplace Battery)Didn't put back the battery cas More

by ROMMELMEDRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 01, 2025

Williamson Cadillac responded

We sincerely regret the challenges you've faced during your service visits and understand your frustration. Your concerns highlight areas where we must improve, and we appreciate the opportunity to address them. Please reach out to me at janelysp@wagmiami.com so we can work toward a resolution that ensures your satisfaction.

May 01, 2025

Williamson Cadillac responded

We sincerely regret the challenges you've faced during your service visits and understand your frustration. Your concerns highlight areas where we must improve, and we appreciate the opportunity to address them. Please reach out to me at janelysp@wagmiami.com so we can work toward a resolution that ensures your satisfaction.

April 26, 2025

Dealership Rating
Employee Rating

Always helpful We've always been treated great by Richard, very responsive and professional. We've always been treated great by Richard, very responsive and professional. The entire staff is great. More

by hombrerana3
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

Apr 28, 2025

Williamson Cadillac responded

Thank you for your kind words! We're thrilled to hear that Richard and our team consistently provide you with excellent service. Your support means so much to us.

April 26, 2025

Dealership Rating
Employee Rating

The dealership is very organized and provided excellent service! The accommodations of the loaner and quick turn around was amazing! Thank you More

by C.EVORA
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

Apr 28, 2025

Williamson Cadillac responded

Thank you for your fantastic review! We're thrilled to hear that you had such a smooth and efficient experience with our team. Your kind words mean a lot.

April 25, 2025

Dealership Rating
Employee Rating

Exceptional Exceptional! I've been going to service my vehicles for the past 9 years and it's always been smooth. More

by jsmoreno12
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

Apr 28, 2025

Williamson Cadillac responded

Thank you for your loyalty and trust over the years! We're thrilled to hear that your service experience has always been seamless, and we truly appreciate your continued support. Looking forward to serving you for many more years to come!

April 25, 2025

Dealership Rating
Employee Rating

The experience I had at Williamson Cadillac was such a great experience it was smooth and hassle free. I had been to other dealers and completely frustrated but Williamson made the buying experience delig More

by MARCUSPEC
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

Apr 28, 2025

Williamson Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that your visit was smooth and stress-free. It’s fantastic that Luis was able to assist you so well; your kind words mean a lot, and we truly appreciate your support.

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