Richard Loero
Richard Loero at Williamson Cadillac

Richard Loero | Page 35

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
422 Reviews
4.8

422 Reviews

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422 Reviews of Richard Loero

January 18, 2022

Dealership Rating
Employee Rating

williamson cadillac service department provides the best customer service i have ever experienced. i will always take my car to their service department More

by Rich12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2022

Williamson Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 13, 2022

Dealership Rating
Employee Rating

Excellent staff, very knowledgeable, caring, fast service. Answered all my questions regarding my vehicle issues More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2022

Williamson Cadillac responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 08, 2022

Dealership Rating
Employee Rating

Great dealer. Everyone is always happy to assist you and have a smile on their face More

by Sobe98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2022

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 28, 2021

Dealership Rating
Employee Rating

Great quick service on my suv. I’ve only had the car three years so no major repairs needed but it’s been fine all these years. More

by figuerasdaisy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Tony Martinez, Stephanie Reyno, Carmen Alicea, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang, Alfonso Robleto

Dec 30, 2021

Williamson Cadillac responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 06, 2021

Dealership Rating
Employee Rating

Excellent service, everyone was always keeping me updated on my cars progress and on me. Took care of me and my car in a timely manner. Very Happy with the service!👍 More

by escalona2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Tony Martinez, Stephanie Reyno, Carmen Alicea, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang, Alfonso Robleto

Dec 08, 2021

Williamson Cadillac responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 30, 2021

Dealership Rating
Employee Rating

They work with you on any issue and you can get a rental or loaner anytime. Nothing like Lorenzo Cadillac...🤮 More

by U303424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2021

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 30, 2021

Dealership Rating
Employee Rating

You drop of your car and then no one informs you what’s wrong with the car not that’s it’s ready. When you pick your car up the cashier is beyond rude and avoids looking at you. Doesn’t communicate throws More

by Pc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 01, 2021

Williamson Cadillac responded

Pc, we strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 18, 2021

Dealership Rating
Employee Rating

Great service as always in the mechanics but nobody calls me to say my car was ready… I returned to the office the second day and my car was ready but NOBODY CALLS ME TO SAY THAT WAS READY More

by JUAN.HURTADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2021

Williamson Cadillac responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 13, 2021

Dealership Rating
Employee Rating

Great service staffGood quality workGood attitude and Great service staff Good quality work Good attitude and communications Not happy with the oil change being charged For 10 years I used your leases More

by Jorge Azze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Tony Martinez, Stephanie Reyno, Carmen Alicea, Juan Santos, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang

Nov 16, 2021

Williamson Cadillac responded

Jorge, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 11, 2021

Dealership Rating
Employee Rating

I am waiting for my repair estimate 55 hours with an appointment. Still nothing. I was told 24hrs ago that I was next in line.Horrible Service! Never have I waited so long ! More

by CATHTRR
Recommend Dealer
No
Nov 17, 2021

Williamson Cadillac responded

Thank you for sharing your experience with us. Here at Williamson Cadillac, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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