Richard Loero
Richard Loero at Williamson Cadillac

Richard Loero | Page 41

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
415 Reviews
4.8

415 Reviews

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415 Reviews of Richard Loero

October 07, 2020

Dealership Rating
Employee Rating

Scheduling was very easy. Did not have to wait to be serviced. Richard was wonderful as usual. Waiting area is comfortable and Covid ready. Refreshments and coffee very very nice. Maintenance Servic More

by MLEDESMA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2020

Williamson Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 07, 2020

Dealership Rating
Employee Rating

My experience at Williamson has always been 5 star. In particular my service manager Richard Loero is exceptional. He understands the vehicle and is meticulous with the service he provides. Cadillac is lu More

by Robert Chalmers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2020

Williamson Cadillac responded

Thank you for your great review, Robert! We're glad to have Richard on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 03, 2020

Dealership Rating
Employee Rating

Awesome team to work with, great alignment between the service team and the sales team. The waiting area is clean and comfy, snacks are appreciated, More

by Jesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Carbonell

Oct 06, 2020

Williamson Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 02, 2020

Dealership Rating
Employee Rating

It’s people that make an operation good or bad. Not the buildings not the furniture not the equipment on their own. The first impression is the sales person that greeds the customer. It is hard to remember More

by TSITSEKLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, John Varela, Tony Martinez, Carmen Alicea , Mickey Barrios, Eddie DeArmas, Carlos Gomara, Angel Gonzalez, Skip Moosang

Oct 06, 2020

Williamson Cadillac responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 21, 2020

Dealership Rating
Employee Rating

Always wonderful people and great service. We have been going to Williamson as a family for many years. Expect we will continue to do so. More

by RLCRESPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mickey Barrios

Sep 23, 2020

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 26, 2020

Dealership Rating
Employee Rating

Always have a very good experience when it comes to the service department at Williamson. Richard is always attentive and informative of what I need for my car to always run perfectly. More

by Vvalle916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2020

Williamson Cadillac responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 20, 2020

Dealership Rating
Employee Rating

I had multiple issues with my Cadillac however everything was resolved. Special thanks to the service dept. Richard, Rolando and Tony. Not to mention all the guys in the background that had their hands on it More

by Bjmartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez, Rolando Pardo

Aug 21, 2020

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 13, 2020

Dealership Rating
Employee Rating

Hands down the best customer service!! Always a pleasure!! The entire process of having to come in for service is amazing..The drop off, the customer service department, the rental car and even the More

by Escalade Family
Recommend Dealer
Yes
Aug 13, 2020

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 24, 2020

Dealership Rating
Employee Rating

Richard went above and beyond with keeping us informed on the status of our car. From the moment we spoke to him he was always friendly and professional. Thank for for all your help!! More

by FAMILYCABAL
Recommend Dealer
Yes
Jul 28, 2020

Williamson Cadillac responded

Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Richard is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 16, 2020

Dealership Rating
Employee Rating

The Diler Serv has a great service ,very friendly very professional the staff are well trained and very organized any questions anything you need the staff are there to help you More

by WILERSANCHEZ
Recommend Dealer
Yes
Jul 17, 2020

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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