Richard Pool | Page 17

service is absolultye horrible jason the advisor specifically, brakes are sqeeling on brand new M8 and he makes excuses for it over and over again no loaner car, made me pay for a tire even thou specifically, brakes are sqeeling on brand new M8 and he makes excuses for it over and over again no loaner car, made me pay for a tire even though its under warranty, sales is awesome, good people to work with but i hate to say this i would never come back there because of the service department More

by moerizek Verified Customer Verified Customer

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Rich sat there at his desk and pretended to do busy work as I sat in the waiting area for 15-20min. Perhaps he was hoping someone else took care of me? Anyhow he didn’t introduce himself and gave me no up as I sat in the waiting area for 15-20min. Perhaps he was hoping someone else took care of me? Anyhow he didn’t introduce himself and gave me no update on my car - even after requesting it via text. Obviously he doesn’t like his job or he didn’t like the way I looked. More

by DBARBARASMITH Verified Customer Verified Customer

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Richard Pool is quick and every time is a great experience. Explains what the issue is and easy to understand. experience. Explains what the issue is and easy to understand. More

by HANNAN.CHAUDARY Verified Customer Verified Customer

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Reliable, kind, good price point —comfortable environment and good coffee—polished place- professional staff and managers and good coffee—polished place- professional staff and managers More

by DDSMITHMD Verified Customer Verified Customer

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Great experience with the reps as always. They are kind, courteous and professional. There follow-ups are greatly appreciated. They are kind, courteous and professional. There follow-ups are greatly appreciated. More

by cottonrock2 Verified Customer Verified Customer

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I loved the experience! The price is what I did not like lol! I would highly recommend Dion! The price is what I did not like lol! I would highly recommend Dion! More

by JENNIFERGOODRUM Verified Customer Verified Customer

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Awesome! I came in for a standard oil change and he noticed that my cabin was loud and suggested replacing the sealant (or something like that). It made all I came in for a standard oil change and he noticed that my cabin was loud and suggested replacing the sealant (or something like that). It made all the difference. Quick & Efficient . More

by DBARBARASMITH Verified Customer Verified Customer

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Service was good. I am sorry you didn’t have the bulbs I need. So I gave to come back. Spend time and gas to get to the service center. Also have to spend 3% if I char I am sorry you didn’t have the bulbs I need. So I gave to come back. Spend time and gas to get to the service center. Also have to spend 3% if I charge again More

by JFGARDNER1952 Verified Customer Verified Customer

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Terribly Disappointed! We visited on the Orland location on 6/21/24 and sadly waited onsite for a tire repair/change and window inspection from 9:30 am to 4:30 pm. Long sto We visited on the Orland location on 6/21/24 and sadly waited onsite for a tire repair/change and window inspection from 9:30 am to 4:30 pm. Long story, short Corey gave little to no updates, insisted we contact the warranty office on their behalf and did not follow through with us. Each time we attempted to check in Corey was either on another call, lunch break or some “meet up” in the garage work area. Regrettably, this was the worst service we’ve received at BMW Orland Ziegler. I’ve never felt so invisible in my entire life! I believe in 2nd chances but I’m just not sure how Corey or Ziegler can redeem this subpar neglectful service. More

by Ragsdale Verified Customer Verified Customer

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Amazing sales and service from Zeigler BMW of Orland! Repeat customer and will always come back Repeat customer and will always come back More

by KUPIECJE Verified Customer Verified Customer

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