Richard Pool | Page 2

Rich in service always take care of me and both my bmw’s ! Very satisfied Thank You ! Very satisfied Thank You More

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I had to bring my car in after I hit a curb and damaged a tire. Even though the service department was techically closed, Richard and the other service crew looked at the tire and end ensured there was a ti tire. Even though the service department was techically closed, Richard and the other service crew looked at the tire and end ensured there was a tire in stock. I was treated respectfully by every one during a stressful time for me. Great job by everyone. More

by CARMAE24 Verified Customer Verified Customer

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Rich is the best! Check in was easy, service was great and everything was done fast. Check in was easy, service was great and everything was done fast. More

by MARK@SILENTEDITION.COM Verified Customer Verified Customer

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I wasn’t told that my BMW was ready for pick up the next day after I bought it in… the things that were supposed to be taken care of wasn’t and when I finally picked my car up after being there for a week. day after I bought it in… the things that were supposed to be taken care of wasn’t and when I finally picked my car up after being there for a week. When the Porter drove my car around the front and gave me the keys, when I got in my BMW X5 there was snow in the front seat in the door jam, and on the front floor of the driver side. More

by SGREER101 Verified Customer Verified Customer

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Candace was great from start to finish. I came in for one thing and she assisted me with several more with not sweat off her back not to mention she was pregnant and I didn’t realize until I came in for one thing and she assisted me with several more with not sweat off her back not to mention she was pregnant and I didn’t realize until I was receiving my vehicle back after working with her for over a week!!! 10 stars to Candace from a very appreciative customer!!! Catrena More

by CATRENACRAIG Verified Customer Verified Customer

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I showed up for a flat tire replacement, it was a good experience for not having scheduled it. Done within an hour. Richard told me about some maintenance things that were missed on a prior visit (windshi experience for not having scheduled it. Done within an hour. Richard told me about some maintenance things that were missed on a prior visit (windshield wipers, some other fluids) which I’m getting done soon, just have to finish some overtime work. But he went above and beyond by linking my vehicle with the appropriate owner online. There was some disconnect which I don’t fully understand but Rich helped a ton. More

by JUAN110293 Verified Customer Verified Customer

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My experience at BMW of Orland Park has always been excellent, from sales to service, overall quality and customer service are very high excellent, from sales to service, overall quality and customer service are very high More

by AFREDYSR65 Verified Customer Verified Customer

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Excellent dealership who take good care of their customers. When I needed I new car I knew the right place to go…Zeigler of Orland Park. They take good care of their customers! customers. When I needed I new car I knew the right place to go…Zeigler of Orland Park. They take good care of their customers! More

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The staff was so accommodative. I had to be in class by 3pm. The made sure that The car was ready by 2:25pm in time for me to make it to class. Thanks. I had to be in class by 3pm. The made sure that The car was ready by 2:25pm in time for me to make it to class. Thanks. More

by MABWAN2020 Verified Customer Verified Customer

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Ok ok ok o k ok obk oko bk ok oko mok ok ok ok More

by JOANNFORIEST Verified Customer Verified Customer

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