Richard Reid | Page 14

Very professional and good work done on your car good pricing and work very fast on your car would recommend to anyone and will go back in the future thanks pricing and work very fast on your car would recommend to anyone and will go back in the future thanks More

by jennifercoronado57 Verified Customer Verified Customer

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We went there for service and ended up trading our previous vehicle for our new 2020 Jeep, our sales rep Everton was professional & helpful as well as his manager. Would recommended this dealership to previous vehicle for our new 2020 Jeep, our sales rep Everton was professional & helpful as well as his manager. Would recommended this dealership to family and friends. More

by LLUBERESY Verified Customer Verified Customer

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Excellent Service!!! We worked with Shawn and the Manager Mr. Reid, customer service was excellent. They went above and beyond, ensuring our needs were met. Very courteous We worked with Shawn and the Manager Mr. Reid, customer service was excellent. They went above and beyond, ensuring our needs were met. Very courteous, family oriented and friendly environment, my mother and I didn't have to worry about a thing! they took really good care of us. A well rounded, professional team!! I recommended to all my family and friends! More

by shevonne Verified Customer Verified Customer

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Great dealership got me in a car as quickly and efficiently as possible. Would recommend to anyone in the market for a vehicle and good service. efficiently as possible. Would recommend to anyone in the market for a vehicle and good service. More

by QUELVI.CASTANEDA Verified Customer Verified Customer

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Great Experience overall. From selecting the vehicle I wanted to breaking down the payments. Very helpful, would love to buy another vehicle from this location wanted to breaking down the payments. Very helpful, would love to buy another vehicle from this location More

by BRIANTQ1 Verified Customer Verified Customer

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I bought a car there, the price was 14,200 but somehow in the end of the day, the price was +$20k, I feel robbed the end of the day, the price was +$20k, I feel robbed More

by Niki Verified Customer Verified Customer

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We had a great experience at the dealership. Everyone was very nice and accommodating. Hector walked us through the process and gave us lots of options. very nice and accommodating. Hector walked us through the process and gave us lots of options. More

by jesus.roldanm Verified Customer Verified Customer

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I recieved a notice from the dealership to buy back my car, I had purchased 2 years ago. I went to the dealership just to browse and appraise my vehicle. I had shown interest in a particular vehicle and I car, I had purchased 2 years ago. I went to the dealership just to browse and appraise my vehicle. I had shown interest in a particular vehicle and I was told only a soft inquiry would be pulled after I had expressed to the salesperson I didn't want any hard pulls and I was only browsing. That was a lie and they did do a hard pull. I received an instant notification sent directly to my email while I was sitting in the dealership and it confirmed a hard pull was now on my credit report.I confronted the salesman for lying and he was combative. Later he did apologize and stated he used the wrong verbiage. Things did get a little better and he was able to redeem himself. I picked a car out and We sold our vehicle back to the dealership and gave them a $4,000 down payment for our new vehicle.(originally $3,000 down payment was agreed but that's a different story). As of today our vehicle has a recall, it now has to be serviced and we are out of a vehicle for the next 3 days for repairs. Richard agreed to pay my 1st car note for the inconvenience and his company is now reneging on the agreement. Stating "there is no recall on the federal website". I offered a solution and told them to call jaguar and confirm the recall themselves and they won't. His solution was for me is to bring the car back. This is after I have already paid them $4,000 for the car , sold them my old car, gave them the title, the keys, transfered my plates over to the new car, and transferred my new vehicle to my car insurance. HORRIBLE CUSTOMER SERVICE. DO NOT BUY FROM THEM EVER. More

by AYALACHANITA Verified Customer Verified Customer

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This dealer are full of thieves form the finance to general manager. Do not trust them. Go elsewhere and save your money! They won’t even answer my calls. Currently filing complaint with nyc consumer a general manager. Do not trust them. Go elsewhere and save your money! They won’t even answer my calls. Currently filing complaint with nyc consumer affairs. More

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The service was fast and comfortable. Rich was helpful from the start we walked in. Made the sale more about trying to help me leave satisfied Instead of trying to get rid of a car. Would definitely recom from the start we walked in. Made the sale more about trying to help me leave satisfied Instead of trying to get rid of a car. Would definitely recommend dealership. More

by kventura26 Verified Customer Verified Customer

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