Richard Reid
Richard Reid at Eastchester Chrysler Jeep Dodge Ram

Richard Reid | Page 13

Sales Manager

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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153 Reviews
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153 Reviews

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153 Reviews of Richard Reid

August 29, 2020

Dealership Rating

Wanted to see the car and test drive and totally ignored my request. Would find excuses to not let me see the car because of the damage that the car had. I’m now hearing creaky a steering wheel and brakes. More

by Ds24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 14, 2020

Eastchester Chrysler Jeep Dodge Ram responded

It's hard to see this feedback as we expect customers to be confident in their decisions. I am so sorry to hear that you did not enjoy all aspects of the purchasing process and I will be sure to address these concerns with my team. If you would like to discuss your experience in more detail, I am here to take your call. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

August 28, 2020

Dealership Rating

Overall experience was rough, we ended up being there for 8 hours. There would be large chunks of time that we had no idea what was going on or why it was taking so long, which was pretty frustrating. Howeve More

by arielsylvia
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Julio Nunez, Leroy Griffiths

Sep 13, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Ariel - While I'm glad that Leroy helped you get into a great car, I'm so sorry that the buying process took longer than anticipated. We should have been more communicative about these delays and I apologize. If there is anything that I can do to assist you, please give me a call. Thank you for your business, Kathy Finn - Customer Care Manager - (877) 811-9330

August 18, 2020

Dealership Rating

Omar Diaz made buying my car a breeze. His attention and diligence helped me to understand all the terms of my purchase. I would highly recommend him to all my friends. More

by george.peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julio Nunez, Omar Diaz

Aug 18, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Hi George, we are grateful to receive your positive feedback regarding your experience with Omar. At Eastchester Chrysler Jeep Dodge Ram, we take pride in helping customers during each step of the sales process and it is great that came through to you. Enjoy your vehicle!

August 16, 2020

Dealership Rating
Employee Rating

Once again I am pleased with the service and staff. Love my new Jeep . Upset the the tow hitch is not available. Still waiting and I need it ASAP More

by aquin1357@optonline.net
Recommend Dealer
Yes

Other Employees Tagged: Frank Pena, Shawn Cameron, Rob Caballero , Kayla Benitez

Aug 17, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Congratulations on your new Jeep! I'm very glad to hear that you enjoyed your buying experience working with our Eastchester Chrysler Jeep Dodge Ram team. I would be happy to assist with your tow hitch, so don't hesitate to give me a call. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

August 14, 2020

Dealership Rating

I spoke to my sales rep in regards to a copy of my warranty coverages That I didn’t Receive and he told me he would call me back the next day. Its been 6days and I have yet to hear from him, but I’m g More

by joshdiamond1017
Recommend Dealer
Yes
Aug 17, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Josh, it is our goal to provide prompt service and while I am glad to hear everything was taken care of, I do apologize for our slow communication. We appreciate your patience in this process. If you would like to discuss any concerns in more detail, please don't hesitate to call. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330.

August 07, 2020

Dealership Rating

I would like to thank, Eastchester Chrysler Jeep; For a wonderful experience of purchasing our new Jeep. Joel Vega is amazing sales rep. He assisted us in seeking out, what we was looking for in our vehicl More

by Aisha
Recommend Dealer
Yes

Other Employees Tagged: Lemar Davis , Joel Vega

Aug 07, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Hi Aisha - Thank you for taking the time to share your experience at Eastchester Chrysler Jeep Dodge Ram! It is wonderful to hear that Joel assisted with your purchase and went over the details of your new Jeep to ensure you feel comfortable out on the roads. Congratulations on your purchase and we hope to see you back for your first oil change!

August 05, 2020

Dealership Rating
Employee Rating

I Had A Great Experience!!! I Will Recommend To All My Friend's And Family!!! I Love My New Vehicles!!! Thanks Eastchester Jeep For Maki g it Happen!!! More

by KORPRATEAUTO
Recommend Dealer
Yes
Aug 05, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Nothing makes us happier than hearing our guests had a good experience at Eastchester Chrysler Jeep Dodge Ram! Thank you for taking the time to share and congratulations on your new vehicle. We appreciate your business and hope to see you again down the road!

August 04, 2020

Dealership Rating

Everton said he would get me the vehicle I wanted and he did exactly that! The car buying experience is always a headache but Everton made it as easy and pain free as possible. More

by WMANLEY88
Recommend Dealer
Yes
Aug 04, 2020

Eastchester Chrysler Jeep Dodge Ram responded

We are so happy to hear that Everton was able to make your purchase experience so great! Thanks for the five stars and congrats on the new car. We hope to see you back at Eastchester Chrysler Jeep Dodge Ram down the road!

August 01, 2020

Dealership Rating
Employee Rating

No-pressure, didn't feel rushed.Trustworthy.They No-pressure, didn't feel rushed. Trustworthy. They listened to me. Quick and painless — the dealership made the process easy Salesperson went above More

by COLONCRUZMELISSA424
Recommend Dealer
Yes

Other Employees Tagged: Julio Nunez , joel is not listed and he was my Salesperson great Salesperson 👍

Aug 03, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are so glad our team provided the quick and efficient service we pride ourselves on at Eastchester Chrysler Jeep Dodge Ram. We hope that you continue to enjoy your newly purchased vehicle!

July 30, 2020

Dealership Rating

bad breaks was told I’ll go when I’m drive around if I don’t finish paying it might sell 4000 deposit Already S More

by arleneshropshire5
Recommend Dealer
No

Other Employees Tagged: Brian Perez a 2 stars

Aug 17, 2020

Eastchester Chrysler Jeep Dodge Ram responded

This is a concerning review to read, and I would like to speak with you directly to get some more details regarding your visit. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call directly? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

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