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Richard Wong

Overview Reviews (252)

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Richard Wong

Richard Wong | Page 12

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8

252 Reviews

Overview Reviews (252)

4.8

252 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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252 Reviews of Richard Wong

January 01, 2024

Dealership Rating

Employee Rating

Very knowledgeable and profesional. Very satisfied with the service and work on the vehicle. Always a pleasure doing business with Rallye Acura. Very satisfied with the service and work on the vehicle. Always a pleasure doing business with Rallye Acura. More

by dbennett52

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro , Enza Comito, Keeyoung Moon, Kenny Persaud

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Jan 01, 2024 -

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

December 30, 2023

Dealership Rating

Employee Rating

Been using Rallye Acura for 15 years. Chad and Enza are spectacular. Very professional and helpful. Chad and Enza are spectacular. Very professional and helpful. More

by mlegieza

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro , Enza Comito

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Jan 01, 2024 -

Rallye Acura responded

Thank you so much for your kind words for Chad and Enza, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

December 28, 2023

Dealership Rating

Employee Rating

Always professional, knowledgeable, and informative with respect to the service to be performed. Always timely communicate with me when the service is complete. respect to the service to be performed. Always timely communicate with me when the service is complete. More

by JCIULLA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro , Enza Comito, Keeyoung Moon, Kenny Persaud

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Dec 29, 2023 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

December 27, 2023

Dealership Rating

Employee Rating

Great customer service as always Quick straight to the point; no b.s. Can never go wrong with this location the point; no b.s. Can never go wrong with this location More

by ALLEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro

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Dec 28, 2023 -

Rallye Acura responded

December 21, 2023

Dealership Rating

Employee Rating

absolutely amazing experience. very helpful. and made sure we were at ease. love them a lot very helpful. and made sure we were at ease. love them a lot More

by 3mtia2

Verified Customer

Service Price Transparency

Workmanship

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro , Enza Comito, Keeyoung Moon, Kenny Persaud

Report | Print

Dec 22, 2023 -

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

December 20, 2023

Dealership Rating

Employee Rating

I am disappointed by my recent experience. I was treated poorly when I asked for an itemized bill for services. I was treated poorly when I asked for an itemized bill for services. More

by RB174

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Chad Tammaro , Enza Comito, Keeyoung Moon, Kenny Persaud

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Dec 21, 2023 -

Rallye Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Stefanie Horn (GM) 516-625-7070

December 18, 2023

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Employee Rating

Very pleasant experience from sale to service . All personnel are extremely professional and always attentive. All personnel are extremely professional and always attentive. More

by Ralph

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alexander Castrillón

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Dec 18, 2023 -

Rallye Acura responded

Ralph, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

December 16, 2023

Dealership Rating

Employee Rating

As always, Rallye Acura made routine service convenient and reliable. Everyone was courteous and helpful. and reliable. Everyone was courteous and helpful. More

by MHERTZ7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro , Enza Comito, Keeyoung Moon, Kenny Persaud

Report | Print

Dec 17, 2023 -

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

November 30, 2023

Dealership Rating

Employee Rating

I love the way the entire staff treats me. They treat me like family. I been dealing with Chad since I been I got my first car there he been great to me. It’s a new guy that works in the servi They treat me like family. I been dealing with Chad since I been I got my first car there he been great to me. It’s a new guy that works in the service department that his picture ain’t up on the app. But he took care of me too. I want him to get recognition. More

by A.MOJICA64

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro , Enza Comito, Keeyoung Moon, Kenny Persaud

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Nov 30, 2023 -

Rallye Acura responded

Thanks for sharing your thoughts about your experience with Rallye Acura. Chad and our team appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

October 27, 2023

Dealership Rating

Employee Rating

Richard Wong is truly an excellent role model of 5 star quality! I always come to this delaership quality! I always come to this delaership More

by dursom

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Enza Comito

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Oct 30, 2023 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Richard and our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777