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Richard Wong

Overview Reviews (252)

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Richard Wong

Richard Wong | Page 13

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8

252 Reviews

Overview Reviews (252)

4.8

252 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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252 Reviews of Richard Wong

October 26, 2023

Dealership Rating

Employee Rating

First & foremost, Richard Wong’s a natural & accommodating. Dealership was cozy with lots of light & have nice coffee corner & clean facilities. accommodating. Dealership was cozy with lots of light & have nice coffee corner & clean facilities. More

by DCABREDO

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 26, 2023 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with Richard and our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

October 18, 2023

Dealership Rating

Employee Rating

Customer for over 25 years- consistently excellent service and reasonably priced . Very comfortable waiting area. service and reasonably priced . Very comfortable waiting area. More

by HOWARDGR

Verified Customer

Service Price Transparency

Workmanship

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Joe Filardo , Enza Comito, Keeyoung Moon, Steven Osorio, Kenny Persaud

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Oct 18, 2023 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

September 21, 2023

Dealership Rating

Employee Rating

The best car buying experience in my life. Robert my salesman was awesome even the finance guy, sorry I can't remember his name. Robert my salesman was awesome even the finance guy, sorry I can't remember his name. More

by Khalid

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert O'Connor , Keeyoung Moon

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Sep 24, 2023 -

Rallye Acura responded

Khalid, Thank you! Robert and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

September 10, 2023

Dealership Rating

Employee Rating

Always on point never had a bad experience. Always a pleasure to have my car service Always a pleasure to have my car service More

by BUTTERSCOTCH6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro , Enza Comito, Keeyoung Moon, Steven Osorio, Kenny Persaud

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Sep 11, 2023 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

August 18, 2023

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Employee Rating

We have acquired at least 6 Acuras always from the reliable and fair Rallaye. Danny Park stands high among every representative we have dealt with over the decades: available, helpful, & smart! Dr reliable and fair Rallaye. Danny Park stands high among every representative we have dealt with over the decades: available, helpful, & smart! Dr J Meron More

by bettymeron

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Devin Budhram

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Aug 21, 2023 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, Betty, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

June 27, 2023

Dealership Rating

Employee Rating

Paid for an oil change and they never reset my oil change change light and called and they wouldn’t assist with how to release error message without making another appointment to bring car in. change light and called and they wouldn’t assist with how to release error message without making another appointment to bring car in. More

by CATHERINE2828

Verified Customer

Service Price Transparency

Recommend Dealer

Other Employees Tagged: Enza Comito

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Jun 28, 2023 -

Rallye Acura responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Stefanie Horn (GM) 516-625-7070

June 22, 2023

Dealership Rating

Employee Rating

This dealership delivers above and beyond customer service which is unmatched. No one does what they do!! Rich and Chad are by far the best!!! service which is unmatched. No one does what they do!! Rich and Chad are by far the best!!! More

by AMYJEAN57

Verified Customer

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro , Enza Comito

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Jun 22, 2023 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

June 15, 2023

Dealership Rating

Employee Rating

Excellent service, pleasant, warm atmosphere, this is the only place I trust with my favorite car only place I trust with my favorite car More

by Wolf

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro , Enza Comito, Keeyoung Moon, Kenny Persaud

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Jun 15, 2023 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

June 07, 2023

Dealership Rating

Employee Rating

Mr. Richard Wong is one of the best at Rallye. He is competent and respectable, dealing with customers. He makes sure you understand every aspect of the repair being done as well as cost. competent and respectable, dealing with customers. He makes sure you understand every aspect of the repair being done as well as cost. More

by CHRISHRAMDHANI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Enza Comito

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Jun 07, 2023 -

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business, Chris, and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

June 01, 2023

Dealership Rating

Employee Rating

Really like everyone who I have frequent dealings with here. Always knowledgeable and helpful. This dealership is a very relaxed and classy environment here. Always knowledgeable and helpful. This dealership is a very relaxed and classy environment More

by MIKEDE1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Park, Robert O'Connor, Alexander Castrillón , Enza Comito

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Jun 01, 2023 -

Rallye Acura responded

Mike, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777