Richard Wong
Richard Wong at Rallye Acura
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Richard Wong | Page 11

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8
167 Reviews
4.8

167 Reviews

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167 Reviews of Richard Wong

October 06, 2021

Dealership Rating
Employee Rating

Could not determine AC leak location. Therefore, new compressor recommendation does not make sense. If you cannot find the leak, how can you advise to pay $850..00 for a new compressor and not guarante More

by GJWYMAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Enza Comito

Oct 21, 2021

Rallye Acura responded

We welcome the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Stefanie Horn (GM) 516-625-7070

Oct 25, 2021

GJWYMAIL responded

Best way to contact me by phone is to call me at 718-474-6813 any day between 4-5 PM

October 05, 2021

Dealership Rating
Employee Rating

I purchase a used certified RDX paid $30000 and took home first night to have alarm go off for 2 days with no help from Acura until Monday. Then 2 months later my car shaken only to find out I need front and More

by CAGG4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Enza Comito

Oct 19, 2021

Rallye Acura responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We'd love the opportunity to get more details to see if we can turn this situation around for you. Stefanie Horn (GM) 516-625-7070

September 13, 2021

Dealership Rating
Employee Rating

High quality work and people. We travel a long way for this service, which should tell you a lot about Rallye Acura. More

by KMEYER20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Enza Comito

Sep 13, 2021

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye Acura. Please don't hesitate to reach out if you need anything else. Terence McAree (SVC MGR) 516-625-7777

September 13, 2021

Dealership Rating
Employee Rating

Courteous, professional, knowledgeable personnel. Everyone is easy to work with and identify vehicles’ repairs & services our cars quickly, without lengthily discussions or delays. More

by SEIBELNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Terence McAree (SVC MGR) 516-625-7777

September 10, 2021

Dealership Rating
Employee Rating

As usual great service !!I don’t have to worry about As usual great service !! I don’t have to worry about anything anytime when I visit getting service. How wonderful it is!! Everyone is kind and he More

by nicht-weinen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito

Sep 11, 2021

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Enza and Richard met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Terence McAree (SVC MGR) 516-625-7777

September 10, 2021

Dealership Rating
Employee Rating

The staff are friendly, the service was fast and smooth and the waiting area was neat and clean with free beverage provided and reading materials. More

by MENG4165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 11, 2021

Rallye Acura responded

Thank you! Richard and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Terence McAree (SVC MGR) 516-625-7777

September 07, 2021

Dealership Rating
Employee Rating

I really enjoy last time car service. Dealer is professional、friendly. And no charge for recall. They fixed windscreen wiper auto model,before was never working. Thank u Rallye acura service. More

by wenxian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 07, 2021

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Terence McAree (SVC MGR) 516-625-7777

August 18, 2021

Dealership Rating
Employee Rating

Chad and answer are the best the dealership is 2nd to none I would not think about going any place else to buy a new car More

by DJC916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2021

Rallye Acura responded

Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Terence McAree (SVC MGR) 516-625-7777

August 11, 2021

Dealership Rating
Employee Rating

I’ve been buying cars from Rallye Acura for decades. The dealership has been consistently available and courteous and highly professional. I am a fan and will continue to buy my cars from them More

by LESPOP1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2021

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Terence McAree (SVC MGR) 516-625-7777

August 10, 2021

Dealership Rating
Employee Rating

I was In and out like I was told. Fast turnaround time. I needed To be at work at a certain time and they made it happen. More

by JDEVINCENT77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Filardo, Robert O'Connor , Danny

Aug 10, 2021

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Terence McAree (SVC MGR) 516-625-7777

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