Richard York | Page 15

Quick and thorough service. I was kept informed through the entire process. My service advisor was polite and informative. I was kept informed through the entire process. My service advisor was polite and informative. More

by AVGIANCANA Verified Customer Verified Customer

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I am very satisfied with my service attendant he make sure I understand everything before he does any work sure I understand everything before he does any work More

by Joseph 57 Verified Customer Verified Customer

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Richard in the service department was very friendly and helpful. Unfortunately, I ended up a little confused about the payment and had to pay more than I had initially been told over the phone, but it was helpful. Unfortunately, I ended up a little confused about the payment and had to pay more than I had initially been told over the phone, but it was a comparable amount. The service department was able to help with an AC issue that I've been trying to figure out for months. I had already taken it three other places and they were unable to help figure out my specific problem. The service center was able to locate the issue and they let me know that it was under warranty - so that was good news! As far as my AC it feels like it's working much better. (However I feel like it's working at 80% of my expectation and not blowing as cold as I'd like it in this AZ heat.) More

by NECURRY Verified Customer Verified Customer

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Showcase Honda always has excellent service! Our Service Technician was courteous, explained everything, answered all our questions! Our Service Technician was courteous, explained everything, answered all our questions! More

by jrydeen Verified Customer Verified Customer

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Dam has great customer service and always tried his best to give me the best service possible to give me the best service possible More

by Isai Martinez Verified Customer Verified Customer

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My experience was great! Great customer service! Everything was explained carefully and with patience. I have no complaints. Great customer service! Everything was explained carefully and with patience. I have no complaints. More

by Debbie Carrillo Verified Customer Verified Customer

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Quick, efficient. Dan is great. This survey sucks. Now I’m forced to write more words than I want. The survey itself gets 1 star. Dan is great. This survey sucks. Now I’m forced to write more words than I want. The survey itself gets 1 star. More

by RPERKINS6 Verified Customer Verified Customer

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Richard was very helpful, turns out my vehicle has a few maintenance issues that need to be addressed. He helped me prioritize which need immediate attention so I can better plan and budget these services. maintenance issues that need to be addressed. He helped me prioritize which need immediate attention so I can better plan and budget these services. Very helpful! More

by CGUZMAN010 Verified Customer Verified Customer

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So happy to be apart of Showcase Shanda family! They are amazing! I had a great experience with Adren Stokes he’s did a great smooth transition from me trading my Nissan Altima in for a brand new H They are amazing! I had a great experience with Adren Stokes he’s did a great smooth transition from me trading my Nissan Altima in for a brand new Honda Civic EX 2024 I highly recommend him he’s a great guy and knows his job very well. Thank you so much! More

by connievictoria993 Verified Customer Verified Customer

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Overall service was fine. Oil change was fine (of course tried to sell more but that comes with the territory). There is a coupon online for an oil change that seems to always Oil change was fine (of course tried to sell more but that comes with the territory). There is a coupon online for an oil change that seems to always be there. They only give you that price if you show the coupon. If the coupon is always there, on the website, why not just charge that price? The main issue I had was that it appears either some one ran into the car with something or ran the car into something. I didn’t notice it until I got home but the front left bumper had scuff marks on it that were not there when I took it in. (They will come off with some elbow grease, but overall, they’re still there). More

by NJACOBS Verified Customer Verified Customer

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