Richeka "Ricky" Providence
Richeka "Ricky" Providence at Tamiami Hyundai

Richeka "Ricky" Providence

Service Appointment Coordinator

Tamiami Hyundai

6780 Airport Pulling Rd N
Naples, FL 34109

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4.6
13 Reviews

Languages Spoken

French French

Portuguese Portuguese

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4.6

13 Reviews

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13 Reviews of Richeka "Ricky" Providence

May 09, 2025

Dealership Rating
Employee Rating

I have only had a good relationship with this dealership. Have been coming there for 17 years for all my oil changes etc and have always had good service More

by dododorothymw
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Ruis, Linda Midlam , Francis Fernandez

May 09, 2025

Tamiami Hyundai responded

Thank you for your loyalty and trust in Tamiami Hyundai over the years! We're delighted to hear about your positive experiences with our service team. Looking forward to serving you for many more years!

May 09, 2025

Dealership Rating
Employee Rating

Had confirmed appt arrived had no record of it. Had car for 2 DAYS was never called or provided a diagnosis. Could not get a service advisor on phone. Had to show up just to take my car back which More

by pbittner74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alexandra Celis

May 11, 2025

Tamiami Hyundai responded

I'm sorry to hear your experience fell short of expectations, and I apologize for the lack of communication on our end. It should be noted that a service reservation is your appointment time to check in with an advisor, not necessarily when your vehicle enters the shop. Please feel free to reach out if you have any outstanding questions or concerns. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

May 03, 2025

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Except for the fact they are renovating and it’s kind of a mess the service is still the same easy experience. More

by KAWSORO
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2025

Tamiami Hyundai responded

We're glad to hear that the renovations didn't impact your experience at Tamiami Hyundai! We appreciate your understanding and look forward to serving you in our updated space soon. Thanks for sharing this feedback!

March 30, 2025

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Employee Rating

Service center was very hospitable. The check in was efficient. Services were completed as expected. Smooth experience. More

by cultmojo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 01, 2025

Tamiami Hyundai responded

Thank you for sharing your experience with us! We're delighted to hear that our Tamiami Hyundai service center provided a smooth and efficient visit. We look forward to serving you again in the future!

March 29, 2025

Dealership Rating
Employee Rating

Very satisfied with work done but not satisfied with putting me off with fixing black screen problem More

by rick4rj
Service Price Transparency
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Recommend Dealer
No
Mar 31, 2025

Tamiami Hyundai responded

A 3-star experience is absolutely not what we expect for our customers. I would like to learn why you gave the low rating and see what I can do to improve your experience. Please contact me directly so we can discuss this. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

March 29, 2025

Dealership Rating
Employee Rating

Was told a month ago that the person with knowledge of black screen problem will not available for over a month so decided to wait for oil change and tire rotation. When at the service center was now told More

by rick4rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Tamiami Hyundai responded

Rick, we apologize for the inconvenience you experienced at Tamiami Hyundai. Your feedback is important to us and we'll work on improving our communication regarding service appointments. Thank you for bringing this to our attention!

March 23, 2025

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Good service, friendly, clean, this is a good dealer for service. I recommand to everyone. More

by pt851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandra Quintana

Mar 24, 2025

Tamiami Hyundai responded

We love to hear it! Thank you for recommending Tamiami Hyundai!

March 22, 2025

Dealership Rating
Employee Rating

The people that assisted me at Tamiami Hyundai were all very friendly and helpful. Alejandra took care of me from my arrival, up to making sure I got to my car when it was finished. More

by LEEANNMAGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandra Quintana

Mar 24, 2025

Tamiami Hyundai responded

Leeann, we're delighted to hear that Alejandra and the team at Tamiami Hyundai provided you with friendly and helpful service. Thanks for sharing your experience!

March 13, 2025

Dealership Rating
Employee Rating

Absolutely fantastic I can’t remember the girls name young girl. I think she was Spanish. She was absolutely fantastic. Very respectful kind and did an excellent job. Please commend her. More

by BFORTE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Tamiami Hyundai responded

Thank you for the wonderful feedback! We're delighted to hear that our team member provided such a fantastic experience at Tamiami Hyundai. We'll make sure she receives your commendation, and we appreciate your support!

February 16, 2025

Dealership Rating
Employee Rating

I didn’t have an appointment (during the busiest time of year), and they still fit me in and got my car back to me in under 2 hours! More

by finnekat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Tamiami Hyundai responded

We're delighted to hear that our team at Tamiami Hyundai was able to accommodate you so efficiently during a busy time. Thank you for sharing your experience, and we're glad we could get your car back quickly!

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