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Richie Goetz
Richie Goetz at Shottenkirk Honda of Cartersville

Richie Goetz

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.8
46 Reviews
4.8

46 Reviews

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46 Reviews of Richie Goetz

June 07, 2025

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Great customer service! Very good at explaining what’s going on with you car and the approximate time it will take a cost. More

by Tclements52
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Yes
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Jun 07, 2025

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

June 03, 2025

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I love the people and the management. They make you feel like a person and not just money coming in More

by DADDYDUCK33
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Yes
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Jun 03, 2025

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 03, 2025

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The service was excellent. Staff was extremely helpful. Will definitely return. Very pleasant experience. Thank you More

by Devans358
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Yes
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Jun 04, 2025

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 27, 2025

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The dealership did a great job replacing my torque converter. It was done in the time frame they said and they even picked me up to get the vehicle. More

by John
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Yes

Other Employees Tagged: John Heaton

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May 27, 2025

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

May 25, 2025

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Excellent service and the people very frienly. A love my Honda CRV. Always come back!!! More

by Vesoadu
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Yes
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May 25, 2025

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

November 12, 2024

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Dealership was clean with WiFi service available. The staff was friendly, helpful, and knowledgeable. I would highly recommend this dealership. More

by anthonysbrown
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Yes
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Nov 13, 2024

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Anthony, and don't hesitate to let us know if we can be of further assistance.

November 11, 2024

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They’re friendly, keep me informed on what’s going on with my repair of my vehicle More

by CDOUGLASS8096
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Yes
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Nov 12, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 10, 2024

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I LOVE this place! ! I always feel so welcome and appreciated. Customer service 100% Thank you! More

by AMYPOPE3
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Recommend Dealer
Yes

Other Employees Tagged: Terry Ford, Kevin Etters , The guy who gave me a ride (Jordan, I think)-really nice. Thanks!

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Nov 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

November 10, 2024

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Wait time was very minimal and everything was done to my satisfaction. Richie Goetz had my car washed and the driver side vacuumed as my surprise gift. This service department is the greatest. I don't he More

by GINOTHAD35
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Recommend Dealer
Yes
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Nov 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 08, 2024

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We have Always excellent customer service. I have never had anything but great care. Thanks More

by CSWEET53
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Terry Ford, John Heaton, Kevin Etters

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Nov 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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