Richie Goetz
Richie Goetz at Shottenkirk Honda of Cartersville

Richie Goetz

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
88 Reviews
4.9

88 Reviews

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88 Reviews of Richie Goetz

February 07, 2026

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Employee Rating

The service department was professional and polite to everyone. The waiting area was well stocked with snacks and drinks for all. More

by GCORAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2026

Shottenkirk Honda of Cartersville responded

We’re delighted our service department provided polite and professional support during your visit and that you enjoyed the well-stocked snacks and drinks in the waiting area. Thank you for sharing your feedback, and we look forward to welcoming you back.

January 31, 2026

Dealership Rating
Employee Rating

All of the staff are always so welcoming, kind, and informative. Services are performed in a timely manner and are always appropriate. I never feel swindled or cheated. They’ve always done a wonderful More

by Ocarter141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

January 26, 2026

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Employee Rating

The Best Dealer I have ever worked with…. .they appreciate the customer and will do everything to ensure the customer drives out satisfied and smiling and then knowing the customer will return More

by dwp6217
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 26, 2026

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jan 26, 2026

dwp6217 responded

Great Dealership 👍😊

January 24, 2026

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Richty is an awesome person. He helps me and guides me through every part of the process. I love working with him. More

by meatman567
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 24, 2026

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

January 22, 2026

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Employee Rating

Ginger was very helpful. Got me right in and service was completely quicklly. Ginger explained everything and I was god to go. Thank you More

by gmurray51
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ginger

Jan 22, 2026

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

January 02, 2026

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Employee Rating

Service is great. Haven't been able to buy a vehicle yet because the numbers has not worked out. More

by STEPHENR267
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters

Jan 06, 2026

Shottenkirk Honda of Cartersville responded

Thanks, Stephen, for sharing about your experience with Shottenkirk Honda of Cartersville. We hope to see you again soon!

January 01, 2026

Dealership Rating
Employee Rating

John and Ritchie were awesome as usual. Got me in and out quickly! Ritchie went over everything that was done and what I needed to be aware of for my next visit. More

by PAULADLEO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Heaton

Jan 01, 2026

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

December 31, 2025

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Employee Rating

Stellar dealership VERY customer friendly and oriented. Beautiful facility and great staff. Wonderful products in all price ranges. Very pleased with our purchase. More

by ck1951
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2025

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

December 30, 2025

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Employee Rating

Everything went great with my oil change appt. This service was fast and got me out less than 45 minutes. More

by hicksbk24
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 04, 2025

Dealership Rating
Employee Rating

Kevin setters the service advisor took care of getting my truck fixed in just a few days. I told him I so much appreciate how quickly he got my truck fixed 😊 More

by Sherry
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Etters

Dec 04, 2025

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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