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Richie Goetz
Richie Goetz at Shottenkirk Honda of Cartersville

Richie Goetz | Page 11

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
112 Reviews
4.9

112 Reviews

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112 Reviews of Richie Goetz

September 26, 2024

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Great service as always. It was not a very long wait. Will definitely be back. More

by GINNYHIGGINS
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Recommend Dealer
Yes
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Sep 26, 2024

Shottenkirk Honda of Cartersville responded

Ginny, Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

September 20, 2024

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The new process of receiving a timer seems to be helping with long wait times that I experienced in the past. The service provider was quick and knowledgeable. More

by MELISSAJOHNSON.CCDC
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Recommend Dealer
Yes
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Sep 20, 2024

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department, Melissa! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 18, 2024

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Although I had a service that was covered by the purchase of my new vehicle I everything was checked and I was treated the same as when I have had hundreds of dollars of service work done in my previous veh More

by JCGOLDWIRE
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 19, 2024

Shottenkirk Honda of Cartersville responded

We are very happy to hear Richie and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 13, 2024

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Fast, efficient, took me without an appointment and was in and out in no time More

by TRACY.E.MCGINNIS
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Recommend Dealer
Yes
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Sep 15, 2024

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Tracy, and don't hesitate to let us know if we can be of further assistance.

September 11, 2024

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We had a good experience at Shottenkirk Saturday. Called the day before and got a schedule service the next day. More

by PATTY55TATE
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Recommend Dealer
Yes
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Sep 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

September 10, 2024

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Didn’t do anything as requested. Pay $7k for a worthless warranty. Complete waste of money More

by KATELYNPAVLOVSKY2018
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jordan Waters, Terry Ford, John Heaton, Kevin Etters

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Sep 14, 2024

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention, Katelyn, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 07, 2024

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Employee Rating

Very friendly and efficient service. Richie was great. He kept me up to date on what was being done. More

by LPHILLIPS2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Print
Sep 09, 2024

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Richie met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

August 30, 2024

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Richard and Tyler are the best. The customer comes first always. All the employees treat us like we are the only customers that matter. More

by RLMHANK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Flanigan, Tyler Bone, Richard Lewis, Jordan Waters, Terry Ford, John Heaton, Kevin Etters , Kevin Dowdy, Jason Lamarre

Print
Aug 30, 2024

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Richard and Tyler were able to help, and we hope to see you again!

August 29, 2024

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Employee Rating

Service adviser very clearly explained the service that would be performed and the expected cost. The waiting area was very clean and comfortable. More

by BJONES3020
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Service Communication
Recommend Dealer
Yes
Print
Aug 29, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 22, 2024

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Employee Rating

Friendly, keep me updated on the progress of my service, explained everything to me in detail More

by GEOTLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 23, 2024

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

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