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Richie Goetz

Overview Reviews (102) Inventory (298)

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Richie Goetz

Richie Goetz | Page 7

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9

102 Reviews

Overview Reviews (102) Inventory (298)

4.9

102 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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102 Reviews of Richie Goetz

May 25, 2025

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Employee Rating

Excellent service and the people very frienly. A love my Honda CRV. Always come back!!! A love my Honda CRV. Always come back!!! More

by Vesoadu

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 25, 2025 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

November 12, 2024

Dealership Rating

Employee Rating

Dealership was clean with WiFi service available. The staff was friendly, helpful, and knowledgeable. I would highly recommend this dealership. The staff was friendly, helpful, and knowledgeable. I would highly recommend this dealership. More

by anthonysbrown

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 13, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Anthony, and don't hesitate to let us know if we can be of further assistance.

November 11, 2024

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Employee Rating

They’re friendly, keep me informed on what’s going on with my repair of my vehicle with my repair of my vehicle More

by CDOUGLASS8096

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 12, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 10, 2024

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Employee Rating

Wait time was very minimal and everything was done to my satisfaction. Richie Goetz had my car washed and the driver side vacuumed as my surprise gift. This service department is the greatest. I don't he satisfaction. Richie Goetz had my car washed and the driver side vacuumed as my surprise gift. This service department is the greatest. I don't hesitate about bringing my two cars in for service and since 2002, have never brought my car back in for the same repair. Great staff, very professional with an outgoing personality and a respectful sense of humor. More

by GINOTHAD35

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 10, 2024

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I LOVE this place! ! I always feel so welcome and appreciated. Customer service 100% Thank you! ! I always feel so welcome and appreciated. Customer service 100% Thank you! More

by AMYPOPE3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terry Ford, Kevin Etters , The guy who gave me a ride (Jordan, I think)-really nice. Thanks!

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Nov 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

November 08, 2024

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Employee Rating

We have Always excellent customer service. I have never had anything but great care. Thanks I have never had anything but great care. Thanks More

by CSWEET53

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jordan Waters, Terry Ford, John Heaton, Kevin Etters

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Nov 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 06, 2024

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Employee Rating

Appointment for 1st oil change went smoothly and 55 minutes total. Very satisfied. Looking forward to next service appointment minutes total. Very satisfied. Looking forward to next service appointment More

by THEJCOBBS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 07, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

November 02, 2024

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Employee Rating

You guys dig great. Care is working perfectly and that is appreciated. Cheers, Winnfred Smith Cartersville, GA. Care is working perfectly and that is appreciated. Cheers, Winnfred Smith Cartersville, GA. More

by Winnfred

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terry Ford

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Nov 05, 2024 -

Shottenkirk Honda of Cartersville responded

Winnfred, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 31, 2024

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Employee Rating

Nice waiting area. They greeted me when I came in and gave me an approximate wait time. They greeted me when I came in and gave me an approximate wait time. More

by DANA.BOSSINGER1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 02, 2024 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

October 30, 2024

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Employee Rating

Had a leisurely wait while I had my vehicle serviced and could have been driven to the shopping center if I wanted. could have been driven to the shopping center if I wanted. More

by FLANCO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jordan Waters, Terry Ford, John Heaton, Kevin Etters

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Oct 31, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

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