Rick Cantrell | Page 5
F&I Manager
Shottenkirk Honda of Huntsville
6591 Hwy 72 W
Huntsville, AL 35806
45 Reviews
Write a Review45 Reviews of Rick Cantrell
September 22, 2023
Joe and Laz did a great job. They were both knowledgeable about the process. I will recommend them. They were both knowledgeable about the process. I will recommend them. More
Other Employees Tagged: Zac Biddle , Laszlo Gyorok, Joe Ferguson
September 17, 2023
I do not feel like they respected my time and we're deceptive when selling me the warranty and gap insurance during the fiance process. I would not buy from them again deceptive when selling me the warranty and gap insurance during the fiance process. I would not buy from them again More
Other Employees Tagged: Zac Biddle, DeWayne Hill
September 16, 2023
The purchase experience was unpleasant. The worst part of the experience was how after waiting one hour for the Finance Manager, we were rushed through the paperwork in 10 minutes because t The worst part of the experience was how after waiting one hour for the Finance Manager, we were rushed through the paperwork in 10 minutes because the Finance Manager had a game to go to. And we were made to feel that it was our fault for holding him up. The result of it was that we did not receive a thorough walk through of the papers and now the onus of documentation things like filing taxes and handling title paperwork is on me, though we were charged fees for Shottenkirk to handle documentation. There was very little reduction on the purchase price and the purchased car appears to have engine and transmission at low speeds. Several things, such as the fact that title paperwork would only be dispatched 10 business days after the check posted was not explained during final deal signing. I’m not sure what else was missed or what else I was charged for without my knowledge. This is the last time I buy from Shottenkirk, unfortunately. More
Other Employees Tagged: Zac Biddle , Terrion Crutcher
September 10, 2023
Although it was a longer process, the staff was extremely helpful. My dad has been working with the company for all of our cars and I was able to get my new one easily. helpful. My dad has been working with the company for all of our cars and I was able to get my new one easily. More
Other Employees Tagged: Cheyenne Moon
August 24, 2023
It was a good experience and the courtesy shuttle driver and service was great as well and service was great as well More
Other Employees Tagged: Zac Biddle, JR Reynolds , Laura Jackson