Ken Boustani
Ken Boustani at Shottenkirk Honda of Huntsville

Ken Boustani

General Manager

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.1
14 Reviews
4.1

14 Reviews

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14 Reviews of Ken Boustani

April 18, 2024

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Employee Rating

The salesman did a good job of highlighting the extra features on the vehicle I bought. Friendly staff. More

by DCTDCT48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 12, 2024

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Employee Rating

Everyone was so helpful and friendly! Explained every step of the process and made sure I was happy with my new car purchase! More

by FORRESTANDSARAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Shottenkirk Honda of Huntsville responded

Thanks for your feedback on your recent visit to Shottenkirk Honda of Huntsville. It's great to hear that we were able to assist you and that you had such a positive experience.

April 02, 2024

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Great experience……very professional, no pressure and an impressive facility and operation. Would definitely recommend to others. More

by DRHARDIMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

March 26, 2024

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What a fantastic experience! In a little less than a year and a half our family has bought 3 vehicles from Shottenkirk Honda Huntsville, I can't think of any other place I'd want More

by huntsvillecarman
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Shottenkirk Honda of Huntsville responded

Carman, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 19, 2024

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Title: Beware of Shottenkirk Honda Huntsville's Warranty Handling My recent dealings with Shottenkirk Honda Huntsville have been significantly disappointing, particularly regarding their handling of my E More

by Tim
Recommend Dealer
No
Mar 20, 2024

Shottenkirk Honda of Huntsville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Mar 21, 2024

Tim responded

Thank you for your prompt response. I appreciate the opportunity to communicate directly regarding the issues at hand. I want to clarify that I have sent multiple emails to the General Manager and a finance manager (I guess he is not working there any more), detailing the concerns and seeking resolution. However, I have not yet received a reply. I understand that direct communication can often resolve matters more efficiently. Therefore, I kindly request that Mr. Ken Boustani respond to my emails as soon as possible to address the unresolved issues and discuss a viable solution. Your assistance in expediting this process would be greatly appreciated, as it would help facilitate a swift resolution to our ongoing matter. Thank you once again for your attention to this request. I look forward to the General Director's response.

Mar 25, 2024

Tim responded

Following your recent response, I must express my concern as it appears we are going around in circles. As previously mentioned, I have already reached out to the General Manager and a finance manager on multiple occasions without receiving any substantial feedback or resolution (except asking me to call them) to my issues, particularly regarding what I perceive as discrepancies in the handling of my warranty – a matter I referred to in my communications as potential warranty fraud. This ongoing silence from the General Manager is both disappointing and alarming, especially given the serious nature of my concerns. It leaves me questioning the commitment to customer service and integrity within your dealership. Thus, I am writing once more to insist that the general manager personally respond to my emails regarding these critical issues. It is imperative that we address this matter transparently and directly, to clarify and rectify any misunderstandings and move towards a resolution. Your immediate attention and a response from the general manager are crucial at this juncture. I trust that you will not disregard my request and will act swiftly to facilitate the necessary dialogue. Thank you for your understanding and prompt cooperation.

February 05, 2024

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The best service and the very best interaction between advisor and customer. A plus performance. More

by THAFISH86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sami Boustani

Feb 05, 2024

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 01, 2024

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Employee Rating

They are very wonderful people to deal with. I will refer them to anyone at any time More

by DNICHOLS3445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

December 28, 2023

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Scott is always helpful and is very knowledgeable. Never lets me down and keeps me informed. More

by BRIANGUFFEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Shottenkirk Honda of Huntsville responded

BRIAN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

December 14, 2023

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The folks here really put in some work to get me what I was looking for! More

by TREVORRIGGS8588
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Damon, Micah Daniels, Sami Boustani , Jeremy Cooper

Dec 14, 2023

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review, Trevor. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

December 10, 2023

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Employee Rating

Was pleasant and exciting and the salesman, German, was pleasant and easy to work with. More

by CONNIEMULFORD
Recommend Dealer
Yes
Dec 10, 2023

Shottenkirk Honda of Huntsville responded

CONNIEMULFORD, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

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