Rick Cervantes
Rick Cervantes at Kelly Nissan

Rick Cervantes

Finance Manager

Kelly Nissan

4300 W 95th Street
Oak Lawn, IL 60453

4.8
38 Reviews
4.8

38 Reviews

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Languages Spoken

English English

Spanish Spanish

38 Reviews of Rick Cervantes

September 16, 2025

Dealership Rating
Employee Rating

No hassle, straight to the point, no extra add-ons pushed onto me, reasonable selling price of new truck after negotiating More

by CHICBULL_24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 09, 2025

Dealership Rating
Employee Rating

This is the best dealership around town. Andy is awesome and is willing to work with you financially! More

by mbrown102191
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jerome Brown , Andy Tanrikulu

Sep 11, 2025

Kelly Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 08, 2025

Dealership Rating
Employee Rating

The sales team, Monica, Trevor and Rick were Awesome to work with. They made my.car.buying experience pleasurable! More

by mrsdwhite293
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio , Moneca Gomez

Sep 11, 2025

Kelly Nissan responded

Thank you for the five star review! Enjoy your new car.

August 27, 2025

Dealership Rating
Employee Rating

Everyone is always great there and gets you the best deals. Didn't except to go in for oil change and walk out with a 26 rogue. More

by Gonzalez_nat06
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 30, 2025

Kelly Nissan responded

Thank you for the five star review!

August 19, 2025

Dealership Rating
Employee Rating

2nd vehicle that I've purchased i love this place and highly recommend it to others More

by RTDADUDE80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laird Rencher

Aug 23, 2025

Kelly Nissan responded

Rtdadude80, reviews like this give us motivation and help us ensure we provide high-quality care.

August 12, 2025

Dealership Rating
Employee Rating

You need to make a reservation if you need a certain car for a rental car, but no one tells you that! I was almost without a rental and ended up with a sedan when I needed at least a crossover, something I More

by bohanonclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laird Rencher, Amber Straubing

Aug 16, 2025

Kelly Nissan responded

Thank you for the review. We will be better with our rentals.

August 09, 2025

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Employee Rating

Not costumer friendly, staff don't answer phone and when they do they place call on hold for over 15min More

by cassandra winston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 12, 2025

Kelly Nissan responded

Sorry for leaving you on hold for 15 minutes. we will work to be better.

August 09, 2025

Dealership Rating
Employee Rating

Amber was very polite and knowledgeable. She's a great example of outstanding customer service. More

by Heavona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Kelly Nissan responded

Thank you for the five star review!

August 07, 2025

Dealership Rating
Employee Rating

Very clean and friendly environment. Easy to be seen and time feels valued by the teams. More

by MARS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laird Rencher

Aug 09, 2025

Kelly Nissan responded

Thank you for the five star review!

July 30, 2025

Dealership Rating
Employee Rating

I found the car buying experience at Kelly Nissan to be very positive. Their no pressure approach was a pleasant way to do business. More

by TFOCJR
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 01, 2025

Kelly Nissan responded

Thank you for the five star review!

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