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Rick Emerson
Rick Emerson | Page 6
Service Advisor
Larry H. Miller Toyota Peoria
8633 W. Bell Road
Peoria, AZ 85382
95 Reviews
I like to hike, fish & ride my motorcycle. I started working with Toyota in 1986.
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95 Reviews of Rick Emerson
November 08, 2015
emergency service I had an appointment scheduled for Friday for maintenance service. On Thursday, I got a flat tire. The service dept. took care of the flat tire and t I had an appointment scheduled for Friday for maintenance service. On Thursday, I got a flat tire. The service dept. took care of the flat tire and the maintenance service on Thursday. It was so nice to get everything done in one day. Plus, the tire was fixable and I did not have to buy a new tire. More
by 4runner
Other Employees Tagged: Todd Sparlin
October 19, 2015
Honest and easy to understand I go to Rick Emerson; he prioritizes the items that needs fixing and explains how serious each one is . I feel I can trust what he say. I go to Rick Emerson; he prioritizes the items that needs fixing and explains how serious each one is . I feel I can trust what he say. More
by nancy93
October 18, 2015
Great Service Rick always keeps me in the loop and prioritizes the work that needs to be done. He also gives me a heads up on current deals that may apply to the se Rick always keeps me in the loop and prioritizes the work that needs to be done. He also gives me a heads up on current deals that may apply to the service I need. Keep up the great work Rick! More
by caseyfolks
October 12, 2015
Service was good pricing poor Suggestion by service department to have battery fan cleaned in a Prius was over priced. Compared two other dealers and their prices were 20% cheaper Suggestion by service department to have battery fan cleaned in a Prius was over priced. Compared two other dealers and their prices were 20% cheaper. They did adjust price but the sense of trust was damaged. More
by lady$$??
September 22, 2015
Miller Toyota is Exceptional! Our experience at Miller Toyota is always excellent. He gave us a conservative estimate of 2-2-1/2 hours, and we were finished in 1-1/2 hours. And. Our experience at Miller Toyota is always excellent. He gave us a conservative estimate of 2-2-1/2 hours, and we were finished in 1-1/2 hours. And. . . . we got a free new brake job in the mix. What a nice surprise. More
by ourprius
July 16, 2015
Professional, Effecient & Fast My Prius was serviced and washed before wife and I finished lunch. Rick Emerson did his usual exceptional job! Thanks again Rick....Why is Rick, Britt My Prius was serviced and washed before wife and I finished lunch. Rick Emerson did his usual exceptional job! Thanks again Rick....Why is Rick, Brittany, Jeremy, and Mike all listed as "Others?" I believe they deserve proper recognition as team members "Other" sounds like expendable employee's. "Customer Service Rep's" or "Service Writers" any appropriate title sounds more professional than "OTHER" ....."What do you do for a living Jeremy?" "Oh, I'm a OTHER at Larry Miller Toyota."..."A What?" More
by Silverfox
June 27, 2015
Friendly Professional Rick Emerson handled my "semi-emergency" by getting me scheduled, in and out all the while keeping me informed of situations, costs, and estimated com Rick Emerson handled my "semi-emergency" by getting me scheduled, in and out all the while keeping me informed of situations, costs, and estimated completion time--just what I have come to expect. Keep up the good work. Bob More
by camryBob
June 18, 2015
Always get good service and appreciate the,check points done on my vehicles. Like the prepay option and the service provided. Rick does a good job of passing on all relavent and appreciate the,check points done on my vehicles. Like the prepay option and the service provided. Rick does a good job of passing on all relavent information.thanksmRick More
by Kingskid95
June 11, 2015
Recommended maintence check. Rick did a review and recommended things that needed to be done for best performance and things that could wait another year. Told me how long it wou Rick did a review and recommended things that needed to be done for best performance and things that could wait another year. Told me how long it would take. I always ask for Rick. He has always been fair with me, has a pleasant and has positive attitude. After the work was done, he went over everything with me, took his time to answer any questions I had. More
by shirley citrowske
June 01, 2015
Happy customer came in for 5k service on my new Highlander Limited. Rick Emerson found that the car had a recall notice, The dealership did not have the needed repai came in for 5k service on my new Highlander Limited. Rick Emerson found that the car had a recall notice, The dealership did not have the needed repair parts in stock. Rick set me up with a loaner rental car, because mine was not drivable. The Parts came in a few days later, the repair was completed. When I picked my car up Rick informed me that he had found a flaw in the driver side door panel and he showed me where it was and informed me that a repair had been performed. Now that is great customer service. I am a happy camper and highly satisfied. Rick has been my service advisor for at least 12 years now, and he has always taken excellent care of me and my vehicles. More
by mister satisfied
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