Rick Emerson | Page 7

Excellent experience Rick Emerson took great care as usual. I was in and out in an hour and he covered everything. He has been my service advisor for years and has been ou Rick Emerson took great care as usual. I was in and out in an hour and he covered everything. He has been my service advisor for years and has been outstanding. I would recommend Rick and Larry Miller Toyota to everyone. More

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I'm a customer only because of my service advisor. I've been a customer since 2006. Rick Emerson has always been very professional, knowledgeable, patient, and accommodating. Can't say the same about m I've been a customer since 2006. Rick Emerson has always been very professional, knowledgeable, patient, and accommodating. Can't say the same about my experiences with others in sales & service at the dealership. If Rick Emerson ever leaves the dealership, I'll likely take my business elsewhere. More

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Had 90K service done to my 2008 Toyota Tacoma Everyone was great to work with Rick did a great job Service was great was dropped off by shuttle service everything was great and quick. Everyone was great to work with Rick did a great job Service was great was dropped off by shuttle service everything was great and quick. More

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Excellent Service Requested service was done and questions answered. Rick is always very friendly and answers my questions. He is very thorough and knows me and my ca Requested service was done and questions answered. Rick is always very friendly and answers my questions. He is very thorough and knows me and my car. More

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great service I always have received excellent, timely, and courteous service when working with Rick Emerson. Always honest in our dealings as well as being cheerf I always have received excellent, timely, and courteous service when working with Rick Emerson. Always honest in our dealings as well as being cheerful in a position of working with the public. Not an easy situation sometimes. More

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I liked it we got good service. We liked Rick we want him every time we come in with experience. I walked over to VW to look at some TDI Diesel and a Jetta Sport Wagen. When we c We liked Rick we want him every time we come in with experience. I walked over to VW to look at some TDI Diesel and a Jetta Sport Wagen. When we come in I want a good service writer so I can get dependable service's every time with out selling me things I don't need like Camelback Toyota and Toyo West. They take advantage of my dad. More

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I drive from Maricopa to have my car serviced here Women, unless they have taken the auto mechanics class from their high school vocational ed. department, view getting their car worked on with more fe Women, unless they have taken the auto mechanics class from their high school vocational ed. department, view getting their car worked on with more fear and loathing than going to the dentist. A dentist can tell you your tooth hurts and should be removed, but if it doesn't hurt, you say "no" and that's the end of it. An unscrupulous mechanic, on the other hand, can tell you half of your engine is on the verge of exploding and should be removed and you believe him. Rick Emerson would never tell me half my engine is going to self destruct. He does, however, keep it in great running condition so life in my car, as I know it, continues to exist: trouble free. This person is completely honest, trust worthy and knowledgeable. Seriously, I DO drive from Maricopa to have my car serviced here because I trust this establishment and Rick. More

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Excellent Service Rick Emerson was my service advisor and he provided very professional and friendly service. He answered all my questions and made recommendations tha Rick Emerson was my service advisor and he provided very professional and friendly service. He answered all my questions and made recommendations that were in my best interest. It was obvious Rick had my satisfaction and expectations in mind as he performed his service advisory services. More

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Larry Miller Toyota Service was excellent I plead guilty to neglecting my 97 4 runner so when I took it in for the timing chain replacement at 170,000 miles I new there would be some maintenan I plead guilty to neglecting my 97 4 runner so when I took it in for the timing chain replacement at 170,000 miles I new there would be some maintenance that needed done. Rick told me what was needed, didn't pressure me with scare tactics, told me what it needed NOW and what could wait. Splitting up the neglected service over the next 3 oil changes ($90 for all three, no taxes, great deal in itself) made it budget friendly. And I thought the charges were very reasonable. Delivered on time, shuttle on time, a really good experience. And what a vehicle. Thank you Rick, you made me a "key tosser". More

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Excellent Customer Service Dear Larry H. Miller Toyota, I had my 2009 Toyota Matrix serviced at your dealership last week. First and foremost, the initial greeting I receive Dear Larry H. Miller Toyota, I had my 2009 Toyota Matrix serviced at your dealership last week. First and foremost, the initial greeting I received was friendly and courteous as well as prompt. Secondly, the Assistant Service manager, Rick Emerson is truly a valuable asset to the Larry H. Miller Toyota family. He demonstrates exceptional professionalism and made me feel welcome and want to return. Lastly, but no less important, the quality of service is excellent. I will ALWAYS bring my car here for service!! Thank you Larry H. Miller Toyota for exceeding my expectations. You're AWESOME! Sincerely, Michelle Reyes More

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