Rick Finney | Page 25

Terrible experience! I am VERY displeased with the service I received from the service department. I was sold a car with cracks in the tires. When I went in to ask what th I am VERY displeased with the service I received from the service department. I was sold a car with cracks in the tires. When I went in to ask what they can do, they said they’d replace ALL FOUR TIRES. I waited 2 weeks for these tires, but instead of receiving tires, I received a phone call saying that these tires are actually safe and there is nothing functionally wrong with them. At this point, they said that they would only replace two of the tires and I would have to pay for the other two. Again, previously I was told by two people originally that they absolutely needed replacing and they would cover the cost of all four as a courtesy. I am very upset because my fiancé and I feel like we are being taken advantage of. No one should ever have to go through this. I will say that Steve Gordon has been extremely helpful and I would highly recommend him for the sales department. I will not, however, give any recommendation for the service department. More

by ANDYRYDER41 Verified Customer Verified Customer

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not getting my car back charged I brought my EV bolt in to have you check the AC system for proper operations. I don't understand why you are not charging it up after the service has I brought my EV bolt in to have you check the AC system for proper operations. I don't understand why you are not charging it up after the service has been done. More

by CARL.J.MURRAY Verified Customer Verified Customer

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awesome The service dept. has always been Fantastic. Dwane Lockrow and John Cordi are great and very helpful. Jay " Taz " Hall always says hello if he see's m The service dept. has always been Fantastic. Dwane Lockrow and John Cordi are great and very helpful. Jay " Taz " Hall always says hello if he see's me in the waiting room, so he has not forgotten me after the sale. The olace is always clean and well maintained. More

by WOLFIESDAD Verified Customer Verified Customer

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Pick up of vehicle Great overall service ... Just a little annoyed wjen I went to pick up my vehicle ... I stood in the service office for about 5 mins waiting for som Great overall service ... Just a little annoyed wjen I went to pick up my vehicle ... I stood in the service office for about 5 mins waiting for someone to help me , when someone finally asked me if I needed help they directed me to the window cashier just to be sent back to the guy who sent me to her .... More

by robertevers Verified Customer Verified Customer

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Satisfied repeat customer In a world where many mechanics are not above board and honest, I am pleased to say my overall experiences with DeNooyer Chevrolet (where I purchased In a world where many mechanics are not above board and honest, I am pleased to say my overall experiences with DeNooyer Chevrolet (where I purchased my 2011 Chevy Malibu when brand new) have been pleasant. More specifically, my experiences with service manager Rick, service advisor Matt and service technician Ed have proven to be truthful, pleasant, understanding, caring, helpful, honest and fair. So much so, I have recommended them to my family and friends. I have also had an excellent experience with salesman Steve Gordan. Plus the bagels, cream cheese, coffee, etc. make any morning service wait time a nourishing experience! More

by "Satisfied repeat customer" Verified Customer Verified Customer

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No ac Service manager stepped up and took care of a warranty issue. Thank you the truck was just under warranty mileage but slightly out on time Service manager stepped up and took care of a warranty issue. Thank you the truck was just under warranty mileage but slightly out on time More

by jcasey54 Verified Customer Verified Customer

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Service Department The best service department in the Capital Region! Everything is done right the first time. Polite, professional team. They make it so that you look f The best service department in the Capital Region! Everything is done right the first time. Polite, professional team. They make it so that you look forward to bringing you Chevy in for service! More

by GRHCPA Verified Customer Verified Customer

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Keeping Me Loyal Our household budget will only allow us to balance one car payment at a time. Chevrolet vehicles allow us to keep our vehicles for 10yrs. When our veh Our household budget will only allow us to balance one car payment at a time. Chevrolet vehicles allow us to keep our vehicles for 10yrs. When our vehicles are serviced through DeNooyer they return to us feeling new again. Trustworthy, competent, and always fair. We remain satisfied repeat customers. More

by anne.borrero Verified Customer Verified Customer

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Treated like a princess! Every aspect of my Denooyer experience has been an absolute pleasure, from sales to finance to service! I have been treated like a princess from begin Every aspect of my Denooyer experience has been an absolute pleasure, from sales to finance to service! I have been treated like a princess from beginning to end and would (and do!) recommend Denooyer to everyone that I know and love! More

by SHEDOOZER Verified Customer Verified Customer

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Inspection and regular maintance Made appointment had all the work done in professional and and timely manner I was keep aware of all work being done I would recommend Denooyer to hav Made appointment had all the work done in professional and and timely manner I was keep aware of all work being done I would recommend Denooyer to have anyone needing any kind of work needed to be done. I have taken my vehicles to Denooyer for service work, body work and regular scheduled maintenance for many many years and they continue to provide excellent and professional services. More

by LIKEKE25 Verified Customer Verified Customer

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