Rick Gordon
Rick Gordon at Family Ford of Enfield
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Rick Gordon | Page 2

General Sales Manager

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.5
17 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

37 yrs

Languages Spoken

English English

4.5

17 Reviews

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17 Reviews of Rick Gordon

May 05, 2023

Dealership Rating
Employee Rating

Rick Gordon, Billy McGowan, and Cam (Finance Manager) are responsive, helpful, and kind. It was a great experience working with them all. More

by kflynnmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William McGowan , Cam

May 07, 2023

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 23, 2023

Dealership Rating
Employee Rating

I love to there they are very friendly am always get what I need done More

by hutchinsonmarlon52
Recommend Dealer
Yes
Mar 26, 2023

Family Ford of Enfield responded

Marlon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 02, 2023

Dealership Rating
Employee Rating

Rick Gordon was great. He worked with me on the price of my trade in, even though I owed more than it was worth. He was responsive and kept me informed. John, was a fri More

by 18thcenturyguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Larouche, John Tranghese

Mar 03, 2023

Family Ford of Enfield responded

Here at Family Ford of Enfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Rick, John, Cameron, and Greg, and it was a pleasure having you at the dealership. We appreciate your review!

January 11, 2023

Dealership Rating
Employee Rating

The service was the nice time I had waiting for my car very good servicers More

by memelavertue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2023

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 22, 2022

Dealership Rating
Employee Rating

Horrible experience, worst customer service I’ve ever dealt with. Had my vehicle for almost 5 months and I had to call constantly to follow up, they never took blame for anything, Kelly the service mana More

by Eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 22, 2022

Family Ford of Enfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Eva, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 02, 2022

Dealership Rating
Employee Rating

Very pleased with the personality of the sakes people no pressure what so ever.thats what sold me the vehicle right to the end of the sale.will look forward to the next sale. More

by DINEENB59
Recommend Dealer
Yes

Other Employees Tagged: Gary

Nov 03, 2022

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 12, 2022

Dealership Rating
Employee Rating

Friendly, no stress, and great info. 2nd car I bought here. Finance (Josh) and salesman (Greg) were great. More

by ELINDSAY524
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Larouche, Ken Brown, Greg Ayers , Josh VIOLETTE

Oct 13, 2022

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

2

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