Rick Hoover
Rick Hoover at Basney Honda

Rick Hoover | Page 4

Service Advisor

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

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4.7
45 Reviews
4.7

45 Reviews

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45 Reviews of Rick Hoover

May 31, 2026

Dealership Rating
Employee Rating

Salesman has helped us on multiple occasions. Bob listens to our needs and provides appropriate solutions. More

by rexsallak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie , Bob Briney

May 10, 2026

Dealership Rating
Employee Rating

Maintenance work repaired an AC issue that another dealer was unable to resolve on the first time. More

by Michael
Service Price Transparency
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Recommend Dealer
Yes

May 03, 2026

Dealership Rating
Employee Rating

Worst experience ever they just charged me for a diagnosis and didnt get the service More

by cinthia29.h
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

April 30, 2026

Dealership Rating
Employee Rating

Communication was good, service was completed in a timely fashion and everyone was helpful and kind. More

by n.vaught01
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

April 27, 2026

Dealership Rating
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Work with me the whole time. Great on communication. Service adviser was courteous and friendly. More

by bekcool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Royce

April 18, 2026

Dealership Rating
Employee Rating

Basney Honda is clean and organized. People are experienced and helpful. Good communication on services needed for my car. More

by DON.SCHOENFELD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

April 03, 2026

Dealership Rating
Employee Rating

Great work done in a timely manner, dropped my pilot off before work and got a text to pick it up when done. More

by CHRISUTZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

March 23, 2026

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Employee Rating

Every time I bring in my Honda Odyssey Or Honda Pilot, it’s always top notch service! Keep up the great work team!! More

by rhoover6
Service Price Transparency
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Recommend Dealer
Yes

February 27, 2026

Dealership Rating
Employee Rating

Austin rocks to say the list, he is very professional and personable and has a great sense of humor , I have worked with him for years and he has remained consistent , he is kind of guy you wish to know out More

by Carpizzyezzy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alan Royce, Austin Aufie, Cynthia Krause , Curt Seufert

February 22, 2026

Dealership Rating
Employee Rating

Basney Honda is where I have bought my last 2 cars. Always happy with the sales and the service department is great. They do a great job and they keep you informed of prices and any pop-ups that may More

by jackiest.thomas
Service Price Transparency
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Recommend Dealer
Yes
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