Rick Hoover
Rick Hoover at Basney Honda

Rick Hoover | Page 3

Service Advisor

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

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4.6
37 Reviews
4.6

37 Reviews

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37 Reviews of Rick Hoover

June 09, 2026

Dealership Rating
Employee Rating

Appreciate getting service at the express bay whenever it is possible. I was treated respectfully. More

by seschell4184
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 08, 2026

Dealership Rating
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Great service and ready to help personnel. Comfortable facility, clean and with refreshments. Fast and reliable work. More

by EstebanUrq
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Beau Basney

May 31, 2026

Dealership Rating
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Salesman has helped us on multiple occasions. Bob listens to our needs and provides appropriate solutions. More

by rexsallak
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie , Bob Briney

May 10, 2026

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Employee Rating

Maintenance work repaired an AC issue that another dealer was unable to resolve on the first time. More

by Michael
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Recommend Dealer
Yes

May 03, 2026

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Employee Rating

Worst experience ever they just charged me for a diagnosis and didnt get the service More

by cinthia29.h
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Recommend Dealer
No

April 30, 2026

Dealership Rating
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Communication was good, service was completed in a timely fashion and everyone was helpful and kind. More

by n.vaught01
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Recommend Dealer
Yes

April 27, 2026

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Work with me the whole time. Great on communication. Service adviser was courteous and friendly. More

by bekcool
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Recommend Dealer
Yes

Other Employees Tagged: Alan Royce

April 18, 2026

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Basney Honda is clean and organized. People are experienced and helpful. Good communication on services needed for my car. More

by DON.SCHOENFELD
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

April 03, 2026

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Employee Rating

Great work done in a timely manner, dropped my pilot off before work and got a text to pick it up when done. More

by CHRISUTZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

March 23, 2026

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Employee Rating

Every time I bring in my Honda Odyssey Or Honda Pilot, it’s always top notch service! Keep up the great work team!! More

by rhoover6
Service Price Transparency
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Recommend Dealer
Yes

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