Rick Jamieson

This review has nothing to do with Kyle. Kyle was a five out of five for the service visit. what I do wish to note is that I was highly disappointed to learn that the entire service departme Kyle was a five out of five for the service visit. what I do wish to note is that I was highly disappointed to learn that the entire service department advisor crew is new. I’ve been going there for the last nine years and I’ve built relationships trusting relationships with the advisors. nine years ago at the old location. I was happy the service department had a hometown feel. Yes it was old, but the service was awesome. Nine years later and for some reason, I am left with building new relationships with new advisors that just like to xxxxxxxx and I don’t know if I will ever be able to trust any of them again and this includes the new manager of the service department Garrett. There is clearly something wrong with leadership at the dealership If your entire service department leaves. I have been a manager for over 20 years, Yes team members come and go, but never all at once if you’re a good manager. For you to lose people like Anthony and Danielle. You clearly did not know what you had. These people built relationships with your customers they cared and I trusted them. Kyle was the first new advisor in a long time and he grew on me, but I can already tell you some of my more recent interactions with Garrett and another advisor did not go all that well and I’m not looking forward to future visits as of right now Shame on you general manager for not listening to your team and losing advisors that cared and were trusted by many. More

by Storm9700 Verified Customer Verified Customer

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I like you guys. Glen sold me my new truck back in December,& turns out we know lots of the same people. Small world. Recently had 10,000 mile check up after a most e Glen sold me my new truck back in December,& turns out we know lots of the same people. Small world. Recently had 10,000 mile check up after a most excellent road trip,was in & out quickly with no issues. Taking another road trip & I’ll be back for 20,000 mile check up when I return. Please tell Glen hello & hope he’s feeling better. More

by s_stimpson Verified Customer Verified Customer

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Colonial always does a nice job. Great work, great communication. Always very satisfied! No complaints, highly recommend! Great work, great communication. Always very satisfied! No complaints, highly recommend! More

by sullivanc Verified Customer Verified Customer

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they were great oil change and sticker its always very clean and the coffee is not bad very clean and the coffee is not bad More

by dsedman7 Verified Customer Verified Customer

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Excellent service from all people involved. Highly recommend this dealership to anyone needing a vehicle or service. Highly recommend this dealership to anyone needing a vehicle or service. More

by RICHHARKINS Verified Customer Verified Customer

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Very good appointment, was long but got much done: so satisfied with appointment. good team satisfied with appointment. good team More

by TIMP2 Verified Customer Verified Customer

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Great customer service very knowledgeable and helped with getting the best tires for my vehicle. getting the best tires for my vehicle. More

by PREISSFELDER Verified Customer Verified Customer

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I had to wait a few days however all three issues were fixed. This was the most important to me. fixed. This was the most important to me. More

by DDELTORTO0 Verified Customer Verified Customer

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Set up appointment online. Got right in and done in under an hour. Nice work! Got right in and done in under an hour. Nice work! More

by rmoura58 Verified Customer Verified Customer

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Rick got me in and out quicker than I expected for my oil change and rotation change and rotation More

by LA Verified Customer Verified Customer

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