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Rick Jimenez
Rick Jimenez at Plaza Cadillac
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Rick Jimenez | Page 2

Certified Sales & Leasing Professional

Plaza Cadillac

8893 US-441
Leesburg, FL 34788

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4.8
237 Reviews

Dealership Experience

28 yrs, 8 mos

Industry Experience

34 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.8

237 Reviews

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237 Reviews of Rick Jimenez

December 17, 2023

Dealership Rating
Employee Rating

Always great service and friendly staff that makes you feel like family. Will continue coming to this dealership and highly recommend them. More

by CENIA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Jesse knapp, Jonathan Molzof, Robby Giovanetti, Tony Pagano, Chris Johnson, David Guzman , Jack Jackson, DAVID STONE

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December 01, 2023

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Employee Rating

Waited over 4hrs for a very small issue, Never told how long it would take. Nothing fixed told to make another appointment. More

by deluej
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Allen, Tony Pagano, David Guzman , Jack Jackson, DAVID STONE

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Dec 01, 2023

Plaza Cadillac responded

Hello! I do apologize for the lack of communication while you waited for us to update your vehicle software. As we discussed on the phone after your visit, when the necessary parts and software are in-house to complete the repair we will be happy to pick up your vehicle and return it to you afterward to minimize your inconvenience.

November 22, 2023

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Employee Rating

FrI’m m the moment you enter the office, thier Care is Personsl, Helpful, Sincere and Courteous! More

by Info@jlministries.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse knapp, Jonathan Molzof, Robby Giovanetti, David Guzman , Jack Jackson

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November 17, 2023

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Employee Rating

TOOK CARE OF ALL MY SERVICE NEEDS EXCELLENT SERVICE THANK YOU PLAZA CADILLAC THANKS TO HARRY AND CENIA AND SAUL. More

by PAULCARSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Jesse knapp, Jonathan Molzof, Robby Giovanetti, Tony Pagano , DAVID STONE

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November 08, 2023

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Employee Rating

As always work completed fully and in a timely manner. Waiting area was clean and comfortable More

by PSOBOCINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DAVID STONE

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October 31, 2023

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Employee Rating

I have dealt with thos dealership for many years and thi@ is my third vehicle with them. Very happy with the sales and service departments More

by wlavezzi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Jesse knapp, Jonathan Molzof, Robby Giovanetti, Tony Pagano, Chris Johnson, David Guzman , Jack Jackson, DAVID STONE

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October 22, 2023

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Employee Rating

was told my problem was fixed. in less than two weeks it still not fixed. Need to go back . Was told to try to make the fix myself by a service rep She wanted me to do a few thing More

by chevyman.wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Allen, Tony Pagano , DAVID STONE

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Oct 23, 2023

Plaza Cadillac responded

We are sorry to hear you're still having an issue. I can't determine who you are based on the screen name here, please send your info to tonypagano@plazacadillac.com so I can investigate and help find a solution. Thanks!

September 25, 2023

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Employee Rating

Very good service people were very friendly only problem was when picking up car the wait was a little to long More

by GCHERRY2465
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Recommend Dealer
Yes
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September 24, 2023

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Love the dealership you go and it’s easy breezy. The only drawback is a lot of weight. You’ve got a wait a long time. Other than that we’re planning on buying again from the dealership. More

by Sib1711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen

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September 16, 2023

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Employee Rating

I have been using your dealership for over 10 years and you have taken care of my car always. More

by david_greene
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Recommend Dealer
Yes
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