Rick Jimenez | Page 2

Service personnel are knowledgeable and very responsive to my service needs They are courteous and friendly and are focused on doing a good job to my service needs They are courteous and friendly and are focused on doing a good job More

by joegrumski Verified Customer Verified Customer

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Rick and Mike helped us to understand how the new car works, and all the paper work filled out . Thank you works, and all the paper work filled out . Thank you More

by patbruneau43 Verified Customer Verified Customer

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The staff is always there to help with my needs for my vehicle. Quick to get back to you if you have any questions. Been going to Plaza Cadillac for many years I trust them vehicle. Quick to get back to you if you have any questions. Been going to Plaza Cadillac for many years I trust them More

by PAT.SMID Verified Customer Verified Customer

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Easy to Deal with. Nice Staff. Came for payment the next day. nice to be trusted. Nice Staff. Came for payment the next day. nice to be trusted. More

by corussell63 Verified Customer Verified Customer

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Customer service is excellent Harry is the always so accommodating Always smiling and helpful Work completed without long waits accommodating Always smiling and helpful Work completed without long waits More

by jan Verified Customer Verified Customer

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Plaza is very professional except during price negotiations. Now we all know it is to get more money from the client but it is an old method and the reason so many customers won't come to a dealer negotiations. Now we all know it is to get more money from the client but it is an old method and the reason so many customers won't come to a dealership for a car. Need a new approach. Rick was very helpful and informative to deal with till the price negotiations. More

by ronfogarty916 Verified Customer Verified Customer

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Very good, sales people were great, price and trade were fair. Service was very friendly and efficient fair. Service was very friendly and efficient More

by kjmatulia Verified Customer Verified Customer

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The customer service lounge is lacking compared to other luxury dealers. If GM wants Cadillac to take care of their customers like Lexus they should visit a Lexus dealer to see how they do it. Too many thin luxury dealers. If GM wants Cadillac to take care of their customers like Lexus they should visit a Lexus dealer to see how they do it. Too many things to list here. As for my sales rep, Rick, he could not have been better. All the people I dealt with during my purchase top notch and very personable. You have great personnel but your facilities are lacking. More

by James.Hutchens Verified Customer Verified Customer

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Provided me a reasonable trade in and. Acquired the exact car with appropriate color, trim, and options I wanted. Acquired the exact car with appropriate color, trim, and options I wanted. More

by al.caselli Verified Customer Verified Customer

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Very helpful. My sales man Ivan came right out assisted us with the purchase of a 2022 charger R/T in and out made sure car was clean and fueled. I give the 5 out My sales man Ivan came right out assisted us with the purchase of a 2022 charger R/T in and out made sure car was clean and fueled. I give the 5 out of 5. Very fast and knowledgeable. Answered all my questions. Thank you so much More

by jaguirreiii Verified Customer Verified Customer

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