Rick Jimenez
Rick Jimenez at Plaza Cadillac
Refer Me

Rick Jimenez | Page 22

Certified Sales & Leasing Professional

Plaza Cadillac

8893 US-441
Leesburg, FL 34788

Contact Me
4.8
239 Reviews

Dealership Experience

28 yrs, 9 mos

Industry Experience

34 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

239 Reviews

Write a Review

239 Reviews of Rick Jimenez

May 17, 2019

Dealership Rating
Employee Rating

Had to wait two months for my car R u for real? You want a good review? I’ve had nothing but runaround. Even your corporate office wouldn’t call me back. My case number was 9-5087425 More

by louisemprovost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Mark Allen , Patrick

May 17, 2019

Plaza Cadillac responded

We very sorry you had a negative experience purchasing that car. unfortunately the day you put a down payment on the car GM had put a recall on it and we could not let it go over curb. We tried very hard to find out when they were going to release the parts but still today it has not been released. I am just glad that Rick found you another car that we were able to purchase and get you in. Again we are really sorry you had to go through that.

May 07, 2019

Dealership Rating
Employee Rating

Purchase a new car Everyone is always helpful, professional but friendly. Always trying to do the best they can. This is my 3 car from Rick- go to guy!!! More

by Melb1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen

April 13, 2019

Dealership Rating
Employee Rating

Everyone at Plaza Cadillac was knowledgeable and helpful. We are most appreciative of the many friendly folks who work at Plaza Cadillac. We were treated like family and made the whole process of leasing a ne More

by Hootie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 25, 2019

Dealership Rating
Employee Rating

Great place I have been going to Plaza for many years. Just bought my second car from them. Great sales and service. Rick Jimenez, my sales guy, when over all t More

by IDACANAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 26, 2019

Plaza Cadillac responded

Ida, thanks so much again for your business and patronage. Rick is a tremendous asset to our company and we are happy to have him as a valued employee. So glad to hear that you had a great experience with your recent purchase. Greg Yager General Manager

March 23, 2019

Dealership Rating
Employee Rating

Solve a problem Went in with a problem, came out with a terrific solution. Russ, Rick and Teresa were kind, caring and a pleasure to deal with! Very professional and More

by ACS 2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Russ Bennett, Teresa Matey

Mar 25, 2019

Plaza Cadillac responded

Thanks so much for your fantastic review. So glad that your problem was addressed and solved in a timely manner. Greg Yager General Manager

March 09, 2019

Dealership Rating
Employee Rating

It was great because of the excellent sales person Well everyone I met at the dealership was great. I would recommend Plaza Cadillac to anyone looking for a great buying experience. My wife and I are v More

by JIMMIESTEINBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Robby Giovanetti , Teresa Matey

Mar 11, 2019

Plaza Cadillac responded

Jimmie, thanks to you and your wife very much for your business and patronage to Plaza Cadillac. Your complete satisfaction is our ultimate goal. Greg Yager General Manager

February 21, 2019

Dealership Rating
Employee Rating

Richie Wagner Great service by all especially Rick Jimenez. Kudos also to Mark Allen. Process was. Pain free. No pressure exerted at all. Will be back in 3 years! More

by RCWAGNER612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen

Feb 21, 2019

Plaza Cadillac responded

Thanks so much for your fantastic review of your dealership experience. Your business is greatly appreciated. Greg Yager General Manager

February 21, 2019

Dealership Rating
Employee Rating

Prompt Service I had to be towed and from the moment we arrived, the staff in the Service Department were correcting my problem within 5 min. Very courteous Staff! More

by SUSANSPIRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 22, 2019

Plaza Cadillac responded

Susan, I am glad to here that the Service Department staff was able to take care of your needs in a timely manner. Thanks for your great review as well. Greg Yager General Manager

February 16, 2019

Dealership Rating
Employee Rating

Service Coffee donuts, televisions nice waiting’s room. Picked up info on new cars. Car wash not up to your normal standards. Checked on wheel warranty More

by RACRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen

Feb 16, 2019

Plaza Cadillac responded

Thanks so much for your business. I apologize for not meeting your expectations for the car wash. We look forward to providing you better service in the future. Greg Yager Plaza Cadillac

February 03, 2019

Dealership Rating
Employee Rating

Damaged paint Asked them to check the lift gate on my SRX. Having issues at times going up and down on Friday 2/1. Went to see if it worked any better that evenin More

by GATERBROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Harry and Steve

Feb 18, 2019

Plaza Cadillac responded

I am sorry that you are having issues with your SRX. Please feel free to contact Patrick Bianchi, Service Manager, if your situation has not been rectified by the time of this reply. Greg Yager General Manager

Dealership Inventory (80 Vehicles)

new 2024 Cadillac XT6 car, priced at $57,665
2024 Cadillac XT6
new
Emerald Lake Metallic exterior
Automatic
Front-wheel Drive
new 2024 Cadillac XT5 car, priced at $45,290
2024 Cadillac XT5
new
Argent Silver Metallic exterior
Automatic
Front-wheel Drive
new 2024 Cadillac XT5 car, priced at $46,690
2024 Cadillac XT5
new
Radiant Red Tintcoat exterior
Automatic
Front-wheel Drive
used 2020 Cadillac XT6 car, priced at $29,900
2020 Cadillac XT6
used
Red Horizon Tintcoat exterior
Automatic
Front-wheel Drive
new 2024 Cadillac CT4 car, priced at $49,105
2024 Cadillac CT4
new
Radiant Red Tintcoat exterior
Automatic
Rear-wheel Drive
new 2024 Cadillac XT5 car, priced at $45,915
2024 Cadillac XT5
new
Emerald Lake Metallic exterior
Automatic
Front-wheel Drive