Rick Mason
Rick Mason at Claremont Toyota
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Rick Mason | Page 3

Internet Sales

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.8
45 Reviews

Dealership Experience

7 yrs, 2 mos

Industry Experience

7 yrs, 2 mos

4.8

45 Reviews

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45 Reviews of Rick Mason

April 16, 2022

Dealership Rating
Employee Rating

When I started looking for a new vehicle, I contacted 3 different dealerships, Claremont Toyota was the only dealership that made the effort to email, text and call to arrange a test drive. More

by THREEXALDY47
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Venedick Songco

Apr 18, 2022

Claremont Toyota responded

It gives us great pride to hear that our team provided you with a 5-star experience! Please do not hesitate to call or stop by if we can help you with anything else! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 16, 2022

Dealership Rating
Employee Rating

Rick & Joey were excellent! They got me my hard to find 4Runner in 3 weeks, as promised. I couldn't be happier with my experience at Claremont Toyota. It's somewhat out of my w More

by VANCEQ35
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zepeda , Joey?

Apr 18, 2022

Claremont Toyota responded

We couldn't be more pleased to hear that Ricky and Joey went above and beyond to make sure your car-buying experience went smoothly. Congrats on your new 4Runner and we hope to see you at your next service visit! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 23, 2022

Dealership Rating
Employee Rating

This was a fast no hassle experience I have bought many cars here and will come again More

by STANLEY.BRIAN.CARI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Chavez , Venedick Songco

Mar 24, 2022

Claremont Toyota responded

Stanley, Thank you so much for your loyalty to us here. We're incredibly lucky to have you as a valued customer and we look forward to continuing to help take care of all your vehicle needs for years to come. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 17, 2022

Dealership Rating
Employee Rating

My internet sale person Rick Mason, was professional and listened to the customer and did not pressure me to buy the truck. More

by RUBEN.ANGULO828
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zepeda , Venedick Songco

Feb 21, 2022

Claremont Toyota responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience!

February 08, 2022

Dealership Rating
Employee Rating

Scott was my service writer, and he was really nice and answered all of my questions regarding my vehicle service. He even made a partnership with a sales rep Rick to go over my interest in buying a new ca More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott, Service Writer

Feb 08, 2022

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

February 03, 2022

Dealership Rating
Employee Rating

The people were very efficient and courteous. I never felt pressured or stressed during any of the transactions. More

by hweebbrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Crenshaw, Adrian Romero, Scott Zalibra

Feb 03, 2022

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 12, 2022

Dealership Rating
Employee Rating

Rick was very attentive and professional! I would 100% see him again for another car. More

by ALARA6797
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Fairman , Adrian Romero

Jan 12, 2022

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

January 07, 2022

Dealership Rating
Employee Rating

Rick ,Madson provides excellent service and he is Rick ,Madson provides excellent service and he is professional. I will recommend you . Thank you Rick More

by Noriega/Maldonado family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2022

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

December 28, 2021

Dealership Rating
Employee Rating

Very good experience trading in my old car and purchasing a new vehicle. Very efficient team. Would recommend! More

by Inko
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zepeda , Ryan Crenshaw

Dec 28, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

December 08, 2021

Dealership Rating
Employee Rating

Toyota of Claremont gave me the best experience I have ever had, the staff is amazing, they help you with any questions you have, they will find the vehicle of your needs, and will go out of there way to More

by HARRISON2640
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Chavez

Dec 08, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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