I absolutely love working with this dealership.
From the service department to the General Manager, they are customer focused, easy to work with, and just a great group if people.
From the service department to the General Manager, they are customer focused, easy to work with, and just a great group if people.
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by Jwooding
Verified Customer
Verified Customer
Mar 14, 2025 -
Executive Kia responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come!
John Goglettino
General Manager
I have received very good service for about 6 years.
I am currently a satisfied customer.
I am currently a satisfied customer.
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by None
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Katie Rice, Harrison Stone
Mar 07, 2025 -
Executive Kia responded
Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Carl Maratta
Service Manager
Disrespectful service manager (Rick) and salesman.
.(Pedro).. I would never recommend anyone to go there..
.(Pedro).. I would never recommend anyone to go there..
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by SweetLadyJ710
Verified Customer
Verified Customer
Other Employees Tagged:
Harrison Stone
Mar 10, 2025 -
Executive Kia responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Carl Maratta
Service Manager
Great service ……….
.great experience…professional customer service representative ..we ll be back for next service….
.great experience…professional customer service representative ..we ll be back for next service….
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by Peter
Verified Customer
Verified Customer
Service Price Transparency
Mar 07, 2025 -
Executive Kia responded
Thank you so much, Peter, for your kind words and for taking the time to leave us this wonderful feedback!
Carl Maratta
Service Manager
I have been going to Executive Kia for 13 yrs.
The service is always great❤️❤️
The service is always great❤️❤️
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by ANNAKLECHA
Verified Customer
Verified Customer
Service Price Transparency
Mar 06, 2025 -
Executive Kia responded
Anna, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia.
Carl Maratta
Service Manager
Awesome staff and really good service!
!! Would recommend Kia in Wallingford to everyone who needs a car !!
!! Would recommend Kia in Wallingford to everyone who needs a car !!
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by EMILYGONZALEZLUV
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Katie Rice, Harrison Stone
Mar 04, 2025 -
Executive Kia responded
Thank you so much, Emily, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else.
Carl Maratta
Service Manager
The people are very nice and make sure you are taken care
of. They also know what they are doing when it comes to taking care of if the car.
of. They also know what they are doing when it comes to taking care of if the car.
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by AVALFIERI
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Katie Rice
Mar 03, 2025 -
Executive Kia responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Carl Maratta
Service Manager
Excellent service dept.
They are courteous, thorough and explain everything they are doing. I trust them 100%
They are courteous, thorough and explain everything they are doing. I trust them 100%
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by pcornwall01
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Katie Rice, Harrison Stone
Feb 27, 2025 -
Executive Kia responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia!
Carl Maratta
Service Manager
Always great service, friendly and helpful, informative.
Clear, complete communication. They always go above and beyond.
Clear, complete communication. They always go above and beyond.
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by wesdym
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rachel Marshall, Harrison Stone
Feb 19, 2025 -
Executive Kia responded
Thank you for your business and this review. We're happy to hear Rick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Carl Maratta
Service Manager
I’ve now visited this dealership twice, and both
experiences have been exceptional. I was able to schedule same-day service for a recall, which is rare in itself. My car needed five recall fixes, so
experiences have been exceptional. I was able to schedule same-day service for a recall, which is rare in itself. My car needed five recall fixes, so I fully expected it to take at least a day. To my surprise, the service rep confidently promised it would be ready in just a few hours—even though I brought it in later in the day. I was skeptical but impressed when they delivered on that promise.
What truly stood out was the rep’s deep knowledge of EVs. Most service reps I’ve dealt with have limited understanding of electric vehicles, but not this one. His expertise on both EVs and the specific recalls was refreshing and reassuring, especially in this era of evolving automotive technology.
This dealership is the gold standard for customer service. They could easily serve as a model for how service departments should treat their customers. Honestly, they deserve a service excellence award.
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by concepcion.jonas
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2025 -
Executive Kia responded
Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Carl Maratta
Service Manager
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5 yrs, 8 mos
